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Windows 7: B.S.O.D. on ASUS G71GX-RX05

23 Feb 2010   #1
zacaucl

Windows 7 Professional x64
 
 
B.S.O.D. on ASUS G71GX-RX05

I need help resolving this issue, which I know is directly related to my laptop coming out of sleep or hibernate mode. Upon wake up, the computer either works, or randomly has a BSOD related to the nvidia display driver "nvlddmkm.sys" that has apparently " stopped working ".

Included in this post is the mini-dump from my computer, and below is the Event ID log - I would greatly appreciate any help that could be provided for me. Please let me know if anything else is needed as well.

BODY{font:x-small 'Verdana';margin-right:1.5em} .c{cursor:hand} .b{color:red;font-family:'Courier New';font-weight:bold;text-decoration:none} .e{margin-left:1em;text-indent:-1em;margin-right:1em} .k{margin-left:1em;text-indent:-1em;margin-right:1em} .t{color:#990000} .xt{color:#990099} .ns{color:red} .dt{color:green} .m{color:blue} .tx{font-weight:bold} .db{text-indent:0px;margin-left:1em;margin-top:0px;margin-bottom:0px;padding-left:.3em;border-left:1px solid #CCCCCC;font:small Courier} .di{font:small Courier} .d{color:blue} .pi{color:blue} .cb{text-indent:0px;margin-left:1em;margin-top:0px;margin-bottom:0px;padding-left:.3em;font:small Courier;color:#888888} .ci{font:small Courier;color:#888888} PRE{margin:0px;display:inline} - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />

<EventID>41</EventID>

<Version>2</Version>

<Level>1</Level>

<Task>63</Task>

<Opcode>0</Opcode>

<Keywords>0x8000000000000002</Keywords>

<TimeCreated SystemTime="2010-02-22T18:08:58.754012800Z" />

<EventRecordID>12250</EventRecordID>

<Correlation />

<Execution ProcessID="4" ThreadID="8" />

<Channel>System</Channel>

<Computer>Zachtop</Computer>

<Security UserID="S-1-5-18" />

</System>


- <EventData>
<Data Name="BugcheckCode">278</Data>

<Data Name="BugcheckParameter1">0xfffffa8006ea54e0</Data>

<Data Name="BugcheckParameter2">0xfffff8800ff0d230</Data>

<Data Name="BugcheckParameter3">0x0</Data>

<Data Name="BugcheckParameter4">0x2</Data>

<Data Name="SleepInProgress">false</Data>

<Data Name="PowerButtonTimestamp">0</Data>

</EventData>


</Event>


My System SpecsSystem Spec
.
25 Feb 2010   #2
zacaucl

Windows 7 Professional x64
 
 

Does anyone have any idea??
My System SpecsSystem Spec
25 Feb 2010   #3
Thorsen

Win7 Home Premium 64x
 
 

Have you since disabled sleep and hibernate?
My System SpecsSystem Spec
.

25 Feb 2010   #4
Thorsen

Win7 Home Premium 64x
 
 

how often does it occure? anything else that makes it crash?
My System SpecsSystem Spec
25 Feb 2010   #5
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by zacaucl View Post
I need help resolving this issue, which I know is directly related to my laptop coming out of sleep or hibernate mode. Upon wake up, the computer either works, or randomly has a BSOD related to the nvidia display driver "nvlddmkm.sys" that has apparently " stopped working ".

Included in this post is the mini-dump from my computer, and below is the Event ID log - I would greatly appreciate any help that could be provided for me. Please let me know if anything else is needed as well.
Code:
BODY{font:x-small 'Verdana';margin-right:1.5em} .c{cursor:hand} .b{color:red;font-family:'Courier New';font-weight:bold;text-decoration:none} .e{margin-left:1em;text-indent:-1em;margin-right:1em} .k{margin-left:1em;text-indent:-1em;margin-right:1em} .t{color:#990000} .xt{color:#990099} .ns{color:red} .dt{color:green} .m{color:blue} .tx{font-weight:bold} .db{text-indent:0px;margin-left:1em;margin-top:0px;margin-bottom:0px;padding-left:.3em;border-left:1px solid #CCCCCC;font:small Courier} .di{font:small Courier} .d{color:blue} .pi{color:blue} .cb{text-indent:0px;margin-left:1em;margin-top:0px;margin-bottom:0px;padding-left:.3em;font:small Courier;color:#888888} .ci{font:small Courier;color:#888888} PRE{margin:0px;display:inline} - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
   - <System>
     <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" /> 

    <EventID>41</EventID> 

    <Version>2</Version> 

    <Level>1</Level> 

    <Task>63</Task> 

    <Opcode>0</Opcode> 

    <Keywords>0x8000000000000002</Keywords> 

    <TimeCreated SystemTime="2010-02-22T18:08:58.754012800Z" /> 

    <EventRecordID>12250</EventRecordID> 

    <Correlation />  

    <Execution ProcessID="4" ThreadID="8" />  

    <Channel>System</Channel> 

    <Computer>Zachtop</Computer> 

    <Security UserID="S-1-5-18" /> 

   </System>


  - <EventData>
     <Data Name="BugcheckCode">278</Data> 

    <Data Name="BugcheckParameter1">0xfffffa8006ea54e0</Data>  

    <Data Name="BugcheckParameter2">0xfffff8800ff0d230</Data>  

    <Data Name="BugcheckParameter3">0x0</Data> 

    <Data Name="BugcheckParameter4">0x2</Data> 

    <Data Name="SleepInProgress">false</Data> 

    <Data Name="PowerButtonTimestamp">0</Data> 

   </EventData>

</Event>
All of these crashes were caused by the direct x component of your video driver. You should un-install all traces of it and re-install a fresh copy

I would also run a system file check
type cmd in search>right click and run as amdin>SFC /SCANNOW

Let us know the results

Ken



Code:
021910-17893-01.dmp    2/19/2010 6:49:14 PM        0x00000116    fffffa80`079ac4e0    fffff880`0ff88230    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5cef8        x64    
021910-18205-01.dmp    2/19/2010 5:07:20 PM        0x00000116    fffffa80`05cfa010    fffff880`0ff18230    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5cef8        x64    
022010-19437-01.dmp    2/20/2010 11:00:26 PM        0x00000116    fffffa80`070934e0    fffff880`0ff5a230    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5cef8        x64    
022210-17082-01.dmp    2/22/2010 1:09:14 PM        0x00000116    fffffa80`06ea54e0    fffff880`0ff0d230    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5cef8        x64    
022210-18922-01.dmp    2/22/2010 5:56:08 PM        0x00000116    fffffa80`05ae0010    fffff880`0ff5d230    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5cef8        x64
OLD DRIVERS THAT NEED TO BE UPDATED
Code:
secdrv.SYS        fffff880`06dd4000    fffff880`06ddf000    0x0000b000    0x4508052e    9/13/2006 8:18:38 AM                        
ASMMAP64.sys        fffff880`0359a000    fffff880`035a1000    0x00007000    0x45c63998    2/4/2007 2:52:56 PM                        
enecir.sys        fffff880`0fe00000    fffff880`0fe15000    0x00015000    0x45ee77a1    3/7/2007 3:28:17 AM                        
rimspx64.sys        fffff880`03ddc000    fffff880`03df3000    0x00017000    0x46a886a0    7/26/2007 6:33:52 AM                        
rixdpx64.sys        fffff880`10b9e000    fffff880`10bf5000    0x00057000    0x46a9ccde    7/27/2007 5:45:50 AM                        
rimmpx64.sys        fffff880`03e39000    fffff880`03e4f000    0x00016000    0x48607d00    6/23/2008 11:50:08 PM
My System SpecsSystem Spec
25 Feb 2010   #6
Thorsen

Win7 Home Premium 64x
 
 

How long have you had the comp and have you updated drivers for the nvidia card?
My System SpecsSystem Spec
26 Feb 2010   #7
zacaucl

Windows 7 Professional x64
 
 
Results

My computer is virtually brand new (I bought it around august 2009 from best buy).

It randomly BSODs coming out of sleep or hibernate (this is the only time), and it's not consistent - the computer doesn't always crash coming out of sleep mode (possibly when its coming out on battery as opposed to running on AC power).

I haven't disabled the sleep and hibernate modes yet because I'm trying to fix this so I can actually use the sleep feature, but if it comes down to it being the only option, I guess I will have to.

I have fairly recent NVIDIA drivers for my gfx card (within the last month) which I obtained from their website.

With the SFC /SCANNOW complete, windows reports that it did not find any integrity violations.

I will attempt to reinstall directX (hopefully), but how would I go about updating those old drivers without knowing what they are for?
My System SpecsSystem Spec
28 Feb 2010   #8
zacaucl

Windows 7 Professional x64
 
 

So yea uninstalling DirectX isn't an option, any other ideas??
My System SpecsSystem Spec
03 Mar 2010   #9
zacaucl

Windows 7 Professional x64
 
 

My computer now blue screens when I try to play games like borderlands on occasion, can someone please help me?
My System SpecsSystem Spec
24 Apr 2010   #10
zacaucl

Windows 7 Professional x64
 
 

I "solved" the problem. To fix the problem, I uninstalled all nvidia drivers, and let windows pick the drivers it wanted. What's weird is that the second set of drivers windows wants to install will cause the problem to come back, so it looks like ill be sticking with the older drivers for a while. Thanks NVIDIA!
My System SpecsSystem Spec
Reply

 B.S.O.D. on ASUS G71GX-RX05




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