Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Multiple BSOD Problem

23 Feb 2010   #1
biznak

Windows 7 Home Premium
 
 
Multiple BSOD Problem

this is my first post,

i have only had this computer for a month.

I get quite a few bsod's a day, sometimes my computer does this even when it is not in use.

please help

i have no idea what they mean but i am sure you all do


My System SpecsSystem Spec
.
23 Feb 2010   #2
biznak

Windows 7 Home Premium
 
 

Can Someone Please Take A Look At My MiniDump's.?
My System SpecsSystem Spec
23 Feb 2010   #3
DT Roberts

XP x86, Vista x86, Windows 7 x64, Ubuntu 9.10
 
 

Hello and welcome to SF.

I've only checked a few so far, but have sen bugchecks - 0x1A, 0xD1 and 0x3B:
Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Devin\AppData\Local\Temp\Rar$DI00.165\022310-54054-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02c53000 PsLoadedModuleList = 0xfffff800`02e90e50
Debug session time: Tue Feb 23 18:26:59.106 2010 (GMT-5)
System Uptime: 0 days 5:37:24.025
Loading Kernel Symbols
...............................................................
................................................................
..........................
Loading User Symbols
Loading unloaded module list
............
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {10, 2, 0, fffff88000fb87dc}

Unable to load image \SystemRoot\system32\DRIVERS\iaStor.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Probably caused by : volsnap.sys ( volsnap!VspAcquireNonPagedResource+1c )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000010, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff88000fb87dc, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002efb0e0
 0000000000000010 

CURRENT_IRQL:  2

FAULTING_IP: 
volsnap!VspAcquireNonPagedResource+1c
fffff880`00fb87dc 83791001        cmp     dword ptr [rcx+10h],1

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xD1

PROCESS_NAME:  System

TRAP_FRAME:  fffff88002ffb300 -- (.trap 0xfffff88002ffb300)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff88002ffb5a8 rbx=0000000000000000 rcx=0000000000000000
rdx=fffffa8008f616b8 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88000fb87dc rsp=fffff88002ffb490 rbp=fffffa80047d1840
 r8=fffffa8008f61601  r9=0000000000000000 r10=0000000000000004
r11=0000000000000002 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po nc
volsnap!VspAcquireNonPagedResource+0x1c:
fffff880`00fb87dc 83791001        cmp     dword ptr [rcx+10h],1 ds:1298:00000000`00000010=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002cc4469 to fffff80002cc4f00

STACK_TEXT:  
fffff880`02ffb1b8 fffff800`02cc4469 : 00000000`0000000a 00000000`00000010 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`02ffb1c0 fffff800`02cc30e0 : fffffa80`07b59010 fffffa80`08f61660 fffffa80`072b5480 fffff800`02d77994 : nt!KiBugCheckDispatch+0x69
fffff880`02ffb300 fffff880`00fb87dc : 00000000`00000000 fffffa80`077df1a0 fffffa80`07b59320 fffffa80`08be9c20 : nt!KiPageFault+0x260
fffff880`02ffb490 fffff880`00fdfa15 : fffffa80`08f61660 fffffa80`047d1840 00000000`00000000 00000000`00000000 : volsnap!VspAcquireNonPagedResource+0x1c
fffff880`02ffb5b0 fffff880`00fc9be5 : fffffa80`058aeaf0 fffffa80`058ea190 fffffa80`047d1840 fffffa80`058ea190 : volsnap!VspWriteVolumePhase2+0xe5
fffff880`02ffb5f0 fffff800`02cc7516 : fffffa80`058aef6b 00000000`00000000 00000000`00000000 fffffa80`058aeaf0 : volsnap!VspPerformanceWrapperCompletionRoutine+0x55
fffff880`02ffb640 fffff880`00c018ee : fffffa80`08c2fbf0 fffff880`0442d001 00000000`00000000 00000000`00000000 : nt!IopfCompleteRequest+0x3a6
fffff880`02ffb720 fffff800`02cc7516 : 00000000`00000000 fffffa80`09268940 fffffa80`07b51770 fffff880`05059e87 : CLASSPNP!TransferPktComplete+0x1ce
fffff880`02ffb7a0 fffff880`012a7790 : fffffa80`060ba130 fffffa80`0453de00 fffffa80`081f5130 00000000`00000000 : nt!IopfCompleteRequest+0x3a6
fffff880`02ffb880 fffffa80`060ba130 : fffffa80`0453de00 fffffa80`081f5130 00000000`00000000 fffffa80`09268b40 : iaStor+0x52790
fffff880`02ffb888 fffffa80`0453de00 : fffffa80`081f5130 00000000`00000000 fffffa80`09268b40 fffffa80`072b5101 : 0xfffffa80`060ba130
fffff880`02ffb890 fffffa80`081f5130 : 00000000`00000000 fffffa80`09268b40 fffffa80`072b5101 00000000`00000002 : 0xfffffa80`0453de00
fffff880`02ffb898 00000000`00000000 : fffffa80`09268b40 fffffa80`072b5101 00000000`00000002 fffff880`04401f4e : 0xfffffa80`081f5130


STACK_COMMAND:  kb

FOLLOWUP_IP: 
volsnap!VspAcquireNonPagedResource+1c
fffff880`00fb87dc 83791001        cmp     dword ptr [rcx+10h],1

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  volsnap!VspAcquireNonPagedResource+1c

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: volsnap

IMAGE_NAME:  volsnap.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc128

FAILURE_BUCKET_ID:  X64_0xD1_volsnap!VspAcquireNonPagedResource+1c

BUCKET_ID:  X64_0xD1_volsnap!VspAcquireNonPagedResource+1c

Followup: MachineOwner
---------

3: kd> r
rax=fffff88002ffb2c0 rbx=fffffa8008f61660 rcx=000000000000000a
rdx=0000000000000010 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002cc4f00 rsp=fffff88002ffb1b8 rbp=fffff88002ffb380
 r8=0000000000000002  r9=0000000000000000 r10=fffff88000fb87dc
r11=fffff6fb40000000 r12=fffffa80058e7000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000001
iopl=0         nv up ei ng nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00000286
nt!KeBugCheckEx:
fffff800`02cc4f00 48894c2408      mov     qword ptr [rsp+8],rcx ss:0018:fffff880`02ffb1c0=000000000000000a
3: kd> k
Child-SP          RetAddr           Call Site
fffff880`02ffb1b8 fffff800`02cc4469 nt!KeBugCheckEx
fffff880`02ffb1c0 fffff800`02cc30e0 nt!KiBugCheckDispatch+0x69
fffff880`02ffb300 fffff880`00fb87dc nt!KiPageFault+0x260
fffff880`02ffb490 fffff880`00fdfa15 volsnap!VspAcquireNonPagedResource+0x1c
fffff880`02ffb5b0 fffff880`00fc9be5 volsnap!VspWriteVolumePhase2+0xe5
fffff880`02ffb5f0 fffff800`02cc7516 volsnap!VspPerformanceWrapperCompletionRoutine+0x55
fffff880`02ffb640 fffff880`00c018ee nt!IopfCompleteRequest+0x3a6
fffff880`02ffb720 fffff800`02cc7516 CLASSPNP!TransferPktComplete+0x1ce
fffff880`02ffb7a0 fffff880`012a7790 nt!IopfCompleteRequest+0x3a6
fffff880`02ffb880 fffffa80`060ba130 iaStor+0x52790
fffff880`02ffb888 fffffa80`0453de00 0xfffffa80`060ba130
fffff880`02ffb890 fffffa80`081f5130 0xfffffa80`0453de00
fffff880`02ffb898 00000000`00000000 0xfffffa80`081f5130
3: kd> kv
Child-SP          RetAddr           : Args to Child                                                           : Call Site
fffff880`02ffb1b8 fffff800`02cc4469 : 00000000`0000000a 00000000`00000010 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`02ffb1c0 fffff800`02cc30e0 : fffffa80`07b59010 fffffa80`08f61660 fffffa80`072b5480 fffff800`02d77994 : nt!KiBugCheckDispatch+0x69
fffff880`02ffb300 fffff880`00fb87dc : 00000000`00000000 fffffa80`077df1a0 fffffa80`07b59320 fffffa80`08be9c20 : nt!KiPageFault+0x260 (TrapFrame @ fffff880`02ffb300)
fffff880`02ffb490 fffff880`00fdfa15 : fffffa80`08f61660 fffffa80`047d1840 00000000`00000000 00000000`00000000 : volsnap!VspAcquireNonPagedResource+0x1c
fffff880`02ffb5b0 fffff880`00fc9be5 : fffffa80`058aeaf0 fffffa80`058ea190 fffffa80`047d1840 fffffa80`058ea190 : volsnap!VspWriteVolumePhase2+0xe5
fffff880`02ffb5f0 fffff800`02cc7516 : fffffa80`058aef6b 00000000`00000000 00000000`00000000 fffffa80`058aeaf0 : volsnap!VspPerformanceWrapperCompletionRoutine+0x55
fffff880`02ffb640 fffff880`00c018ee : fffffa80`08c2fbf0 fffff880`0442d001 00000000`00000000 00000000`00000000 : nt!IopfCompleteRequest+0x3a6
fffff880`02ffb720 fffff800`02cc7516 : 00000000`00000000 fffffa80`09268940 fffffa80`07b51770 fffff880`05059e87 : CLASSPNP!TransferPktComplete+0x1ce
fffff880`02ffb7a0 fffff880`012a7790 : fffffa80`060ba130 fffffa80`0453de00 fffffa80`081f5130 00000000`00000000 : nt!IopfCompleteRequest+0x3a6
fffff880`02ffb880 fffffa80`060ba130 : fffffa80`0453de00 fffffa80`081f5130 00000000`00000000 fffffa80`09268b40 : iaStor+0x52790
fffff880`02ffb888 fffffa80`0453de00 : fffffa80`081f5130 00000000`00000000 fffffa80`09268b40 fffffa80`072b5101 : 0xfffffa80`060ba130
fffff880`02ffb890 fffffa80`081f5130 : 00000000`00000000 fffffa80`09268b40 fffffa80`072b5101 00000000`00000002 : 0xfffffa80`0453de00
fffff880`02ffb898 00000000`00000000 : fffffa80`09268b40 fffffa80`072b5101 00000000`00000002 fffff880`04401f4e : 0xfffffa80`081f5130
3: kd> lmntsm
start             end                 module name
fffff880`04fc1000 fffff880`04fff000   1394ohci 1394ohci.sys Mon Jul 13 20:07:12 2009 (4A5BCC30)
fffff880`00ede000 fffff880`00f35000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`04103000 fffff880`0418d000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`045c2000 fffff880`045d8000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`013a4000 fffff880`013af000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`01371000 fffff880`0137a000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`0137a000 fffff880`013a4000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff960`00870000 fffff960`008d1000   ATMFD    ATMFD.DLL    unavailable (00000000)
fffff880`02c20000 fffff880`02c27000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`0452f000 fffff880`04586000   BHDrvx64 BHDrvx64.sys Wed Jul 29 21:07:44 2009 (4A70F260)
fffff880`0451e000 fffff880`0452f000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`066c8000 fffff880`066e6000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff880`0448b000 fffff880`0451e000   ccHPx64  ccHPx64.sys  Fri Jun 19 19:28:39 2009 (4A3C1F27)
fffff960`006f0000 fffff960`00717000   cdd      cdd.dll      unavailable (00000000)
fffff880`02d57000 fffff880`02d81000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00ceb000 fffff880`00dab000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`00c00000 fffff880`00c30000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00c8d000 fffff880`00ceb000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`01000000 fffff880`01073000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`0446c000 fffff880`0447c000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`0577f000 fffff880`0578d000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`04395000 fffff880`043b3000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`0429b000 fffff880`042aa000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`01435000 fffff880`0144b000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`05730000 fffff880`05752000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`0578d000 fffff880`057a0000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`02c27000 fffff880`02d43000   dump_iaStor dump_iaStor.sys Thu Jun 04 21:53:40 2009 (4A287AA4)
fffff880`06712000 fffff880`0671e000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`0508c000 fffff880`05180000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
fffff880`05180000 fffff880`051c6000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`05000000 fffff880`05049000   e1y60x64 e1y60x64.sys Mon Aug 18 17:45:05 2008 (48A9ED61)
fffff880`04200000 fffff880`04276000   eeCtrl64 eeCtrl64.sys Mon Aug 17 19:05:31 2009 (4A89E23B)
fffff880`07970000 fffff880`07990000   ENG64    ENG64.SYS    Wed Jan 06 17:14:39 2010 (4B450B4F)
fffff880`04276000 fffff880`0429b000   EraserUtilRebootDrv EraserUtilRebootDrv.sys Mon Aug 17 19:05:31 2009 (4A89E23B)
fffff880`03e36000 fffff880`03fe3000   EX64     EX64.SYS     Wed Jan 06 17:23:25 2010 (4B450D5D)
fffff880`01200000 fffff880`01214000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`013af000 fffff880`013fb000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`0142b000 fffff880`01435000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`00dab000 fffff880`00de5000   fvevol   fvevol.sys   Mon Jul 13 19:22:15 2009 (4A5BC1A7)
fffff880`017af000 fffff880`017f9000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff880`04456000 fffff880`04463000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 08:17:04 2009 (4A1151C0)
fffff800`02c0a000 fffff800`02c53000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`05067000 fffff880`0508b000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`057ae000 fffff880`057c7000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff880`057c7000 fffff880`057cf080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`057a0000 fffff880`057ae000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
fffff880`06600000 fffff880`066c8000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`016a5000 fffff880`016ae000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`051c6000 fffff880`051e4000   i8042prt i8042prt.sys Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`01255000 fffff880`01371000   iaStor   iaStor.sys   Thu Jun 04 21:53:40 2009 (4A287AA4)
fffff880`0431e000 fffff880`04395000   IDSvia64 IDSvia64.sys Tue Oct 27 17:32:54 2009 (4AE76706)
fffff880`04817000 fffff880`04fc0840   igdkmd64 igdkmd64.sys Mon Dec 14 21:26:44 2009 (4B26F3E4)
fffff880`05758000 fffff880`0577f000   IntcHdmi IntcHdmi.sys Fri Jul 10 09:45:10 2009 (4A5745E6)
fffff880`045ac000 fffff880`045c2000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`051e4000 fffff880`051f3000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff800`00bb4000 fffff800`00bbe000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`0566c000 fffff880`056af000   ks       ks.sys       Mon Jul 13 20:00:31 2009 (4A5BCA9F)
fffff880`01400000 fffff880`0141a000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`01660000 fffff880`0168b000   ksecpkg  ksecpkg.sys  Mon Jul 13 19:50:34 2009 (4A5BC84A)
fffff880`05752000 fffff880`05757200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`06770000 fffff880`06785000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`0672c000 fffff880`0674f000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00c35000 fffff880`00c79000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
fffff880`0671e000 fffff880`0672c000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`04800000 fffff880`0480f000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`057d9000 fffff880`057e6000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`010f3000 fffff880`0110d000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`0679d000 fffff880`067b5000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`067b5000 fffff880`067e2000   mrxsmb   mrxsmb.sys   Thu Jan 07 22:38:26 2010 (4B46A8B2)
fffff880`02888000 fffff880`028d5000   mrxsmb10 mrxsmb10.sys Thu Jan 07 22:38:32 2010 (4B46A8B8)
fffff880`028d5000 fffff880`028f8000   mrxsmb20 mrxsmb20.sys Mon Jul 13 19:24:05 2009 (4A5BC215)
fffff880`00e12000 fffff880`00e1d000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00f3e000 fffff880`00f48000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`01174000 fffff880`011d2000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`04313000 fffff880`0431e000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`01693000 fffff880`016a5000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`016bd000 fffff880`017af000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`0447c000 fffff880`04488000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`043b3000 fffff880`043e2000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`0571b000 fffff880`05730000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`04031000 fffff880`04040000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`0418d000 fffff880`041d2000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`01600000 fffff880`01660000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`00de5000 fffff880`00df6000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`04307000 fffff880`04313000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`02c53000 fffff800`03230000   nt       ntkrnlmp.exe Mon Jul 13 19:40:48 2009 (4A5BC600)
fffff880`0145b000 fffff880`015fe000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`0480f000 fffff880`04817000   NTIDrvr  NTIDrvr.sys  Tue Mar 24 23:09:39 2009 (49C9A073)
fffff880`057d0000 fffff880`057d9000   NuidFltr NuidFltr.sys Fri May 08 04:53:31 2009 (4A03F30B)
fffff880`0144b000 fffff880`01454000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`04000000 fffff880`04026000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`00f88000 fffff880`00f9d000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00f48000 fffff880`00f7b000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`0141a000 fffff880`0142b000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`028f8000 fffff880`0299e000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`061be000 fffff880`061fb000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00c79000 fffff880`00c8d000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`045d8000 fffff880`045fc000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`043e2000 fffff880`043fd000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`0562f000 fffff880`05650000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`05650000 fffff880`0566a000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`042b6000 fffff880`04307000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`011f7000 fffff880`01200000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`00e00000 fffff880`00e09000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`00e09000 fffff880`00e12000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`01214000 fffff880`0124e000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`06785000 fffff880`0679d000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`06000000 fffff880`061bda00   RTKVHD64 RTKVHD64.sys Mon Jul 20 06:52:29 2009 (4A644C6D)
fffff880`0299e000 fffff880`029a9000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`0168b000 fffff880`01693000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`02d81000 fffff880`02dff000   SRTSP64  SRTSP64.SYS  Mon Jun 22 22:45:21 2009 (4A4041C1)
fffff880`03fe8000 fffff880`03ffc000   SRTSPX64 SRTSPX64.SYS Mon Jun 22 22:47:54 2009 (4A40425A)
fffff880`07836000 fffff880`078ce000   srv      srv.sys      Tue Dec 08 03:32:55 2009 (4B1E0F37)
fffff880`02800000 fffff880`02869000   srv2     srv2.sys     Mon Jul 13 19:25:02 2009 (4A5BC24E)
fffff880`029a9000 fffff880`029d6000   srvnet   srvnet.sys   Tue Dec 08 03:32:26 2009 (4B1E0F1A)
fffff880`0566a000 fffff880`0566b480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`0110d000 fffff880`01174000   SYMEFA64 SYMEFA64.SYS Tue Jun 23 17:52:39 2009 (4A414EA7)
fffff880`03e00000 fffff880`03e36000   SYMEVENT64x86 SYMEVENT64x86.SYS Wed Jun 24 16:19:12 2009 (4A428A40)
fffff880`040e1000 fffff880`04103000   SYMFW    SYMFW.SYS    Mon Jul 06 20:29:22 2009 (4A5296E2)
fffff880`04026000 fffff880`04031000   SymIMv   SymIMv.sys   Mon Jun 22 19:11:56 2009 (4A400FBC)
fffff880`040d1000 fffff880`040e1000   SYMNDISV SYMNDISV.SYS Mon Jul 06 20:33:26 2009 (4A5297D6)
fffff880`04085000 fffff880`040d1000   SYMTDI   SYMTDI.SYS   Mon Jul 06 20:28:48 2009 (4A5296C0)
fffff880`01800000 fffff880`019fd000   tcpip    tcpip.sys    Mon Jul 13 19:25:34 2009 (4A5BC26E)
fffff880`029d6000 fffff880`029e8000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`04078000 fffff880`04085000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`0405a000 fffff880`04078000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`04040000 fffff880`04054000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff960`00470000 fffff960`0047a000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`04586000 fffff880`045ac000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`051f3000 fffff880`051fb000   UBHelper UBHelper.sys Mon Apr 27 04:48:19 2009 (49F57153)
fffff880`056af000 fffff880`056c1000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`05600000 fffff880`0561d000   usbccgp  usbccgp.sys  Mon Jul 13 20:06:45 2009 (4A5BCC15)
fffff880`061fb000 fffff880`061fcf00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`05056000 fffff880`05067000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`056c1000 fffff880`0571b000   usbhub   usbhub.sys   Mon Jul 13 20:07:09 2009 (4A5BCC2D)
fffff880`04400000 fffff880`04456000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`066f7000 fffff880`06712000   USBSTOR  USBSTOR.SYS  Mon Jul 13 20:06:34 2009 (4A5BCC0A)
fffff880`05049000 fffff880`05056000   usbuhci  usbuhci.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00f7b000 fffff880`00f88000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`01073000 fffff880`01081000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`011d2000 fffff880`011f7000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`00f9d000 fffff880`00fb2000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`01097000 fffff880`010f3000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`00fb2000 fffff880`00ffe000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`041db000 fffff880`041f6000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`01081000 fffff880`01091000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00e2b000 fffff880`00ecf000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00ecf000 fffff880`00ede000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`041d2000 fffff880`041db000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`000a0000 fffff960`003af000   win32k   win32k.sys   unavailable (00000000)
fffff880`04463000 fffff880`0446c000   wmiacpi  wmiacpi.sys  Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`00f35000 fffff880`00f3e000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`0674f000 fffff880`06770000   WudfPf   WudfPf.sys   Mon Jul 13 20:05:37 2009 (4A5BCBD1)
fffff880`078ce000 fffff880`078ff000   WUDFRd   WUDFRd.sys   Mon Jul 13 20:06:06 2009 (4A5BCBEE)

Unloaded modules:
fffff880`08c29000 fffff880`08d45000   hiber_iaStor
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`08d45000 fffff880`08d58000   hiber_dumpfv
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`08c33000 fffff880`08d4f000   hiber_iaStor
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`08d4f000 fffff880`08d62000   hiber_dumpfv
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`09e4e000 fffff880`09f6a000   hiber_iaStor
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`09f6a000 fffff880`09f7d000   hiber_dumpfv
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`02c00000 fffff880`02c20000   ENG64.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`03e3b000 fffff880`03fe8000   EX64.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`078ff000 fffff880`07970000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`016ae000 fffff880`016bc000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`02c28000 fffff880`02d44000   dump_iaStor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`02d44000 fffff880`02d57000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
There's nothing that really stands out in these dumps. Have you always been having these problems, also, is it home-built or built by a manufacturer? Follow the instructions here: Minidump Collection
My System SpecsSystem Spec
.

23 Feb 2010   #4
biznak

Windows 7 Home Premium
 
 

It is a Gateway SX2802-01 Refurbished

Maybe a few days after i received the computer is when the problems started occurring.

i am following the instructions now, on the Dos screen at the moment.
My System SpecsSystem Spec
23 Feb 2010   #5
biznak

Windows 7 Home Premium
 
 

Here is what i got from the instructions you gave me
My System SpecsSystem Spec
23 Feb 2010   #6
DT Roberts

XP x86, Vista x86, Windows 7 x64, Ubuntu 9.10
 
 

Thank you for the files.

The bugchecks are all over the map; bugcheck 0xC5, 0xD1, 0x19 and 0x1E (so far):
Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Devin\AppData\Local\Temp\Rar$DI02.740\022110-54693-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02c15000 PsLoadedModuleList = 0xfffff800`02e52e50
Debug session time: Sun Feb 21 12:35:40.089 2010 (GMT-5)
System Uptime: 1 days 15:23:04.008
Loading Kernel Symbols
...............................................................
................................................................
...........................
Loading User Symbols
Loading unloaded module list
..............................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {ffffffffc0000005, fffff880089a1a40, 0, 0}

Unable to load image \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\ipsdefs\20100210.001\IDSvia64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for IDSvia64.sys
*** ERROR: Module load completed but symbols could not be loaded for IDSvia64.sys
Probably caused by : IDSvia64.sys ( IDSvia64+31bb1 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff880089a1a40, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
+0
fffff880`089a1a40 68299a0880      push    0FFFFFFFF80089A29h

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  0000000000000000

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002ebd0e0
 0000000000000000 

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x1E

PROCESS_NAME:  System

CURRENT_IRQL:  2

EXCEPTION_RECORD:  fffff880089a2968 -- (.exr 0xfffff880089a2968)
ExceptionAddress: fffff88004546bb1 (IDSvia64+0x0000000000031bb1)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: ffffffffffffffff
   Parameter[1]: 0000000000000000
Attempt to execute non-executable address 0000000000000000

TRAP_FRAME:  fffff880089a2a10 -- (.trap 0xfffff880089a2a10)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffffa8005b95804 rbx=0000000000000000 rcx=fffffa800889f104
rdx=fffffa8008313709 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88004546bb1 rsp=fffff880089a2ba0 rbp=ffff7a80097de0f4
 r8=0000000000000000  r9=0000000000000000 r10=fffff80002e00820
r11=fffffa80083c41e0 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
IDSvia64+0x31bb1:
fffff880`04546bb1 ??              ???
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002d17b2b to fffff80002c86f00

STACK_TEXT:  
fffff880`089a1988 fffff800`02d17b2b : 00000000`0000001e ffffffff`c0000005 fffff880`089a1a40 00000000`00000000 : nt!KeBugCheckEx
fffff880`089a1990 fffff800`02cda390 : fffff880`05b410a0 fffff880`021e0052 fffff880`089a1cf8 fffff880`089a1c88 : nt!KipFatalFilter+0x1b
fffff880`089a19d0 fffff800`02cb54dc : fffff880`089a1a40 fffff880`00000004 fffffa80`0724d290 fffff880`04c29493 : nt! ?? ::FNODOBFM::`string'+0x95d
fffff880`089a1a10 fffff800`02cacbed : fffff800`02dcd470 fffff880`089a45a0 00000000`00000000 fffff800`02c15000 : nt!_C_specific_handler+0x8c
fffff880`089a1a80 fffff800`02cb4250 : fffff800`02dcd470 fffff880`089a1af8 fffff880`089a2968 fffff800`02c15000 : nt!RtlpExecuteHandlerForException+0xd
fffff880`089a1ab0 fffff800`02cc11b5 : fffff880`089a2968 fffff880`089a21c0 fffff880`00000000 fffffa80`00000005 : nt!RtlDispatchException+0x410
fffff880`089a2190 fffff800`02c86542 : fffff880`089a2968 ffffffff`ffffffff fffff880`089a2a10 fffffa80`0889f104 : nt!KiDispatchException+0x135
fffff880`089a2830 fffff800`02c84d12 : 00000000`00000001 fffffa80`05ffd060 00000000`00000001 fffffa80`05ffd060 : nt!KiExceptionDispatch+0xc2
fffff880`089a2a10 fffff880`04546bb1 : 00000000`00000000 00000000`00000000 00000000`00000020 ffff0000`0ccdf973 : nt!KiStackFault+0x112
fffff880`089a2ba0 00000000`00000000 : 00000000`00000000 00000000`00000020 ffff0000`0ccdf973 fffffa80`05ffd060 : IDSvia64+0x31bb1


STACK_COMMAND:  kb

FOLLOWUP_IP: 
IDSvia64+31bb1
fffff880`04546bb1 ??              ???

SYMBOL_STACK_INDEX:  9

SYMBOL_NAME:  IDSvia64+31bb1

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: IDSvia64

IMAGE_NAME:  IDSvia64.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ae76706

FAILURE_BUCKET_ID:  X64_0x1E_IDSvia64+31bb1

BUCKET_ID:  X64_0x1E_IDSvia64+31bb1

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff880089a1a40, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
+0
fffff880`089a1a40 68299a0880      push    0FFFFFFFF80089A29h

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  0000000000000000

READ_ADDRESS:  0000000000000000 

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x1E

PROCESS_NAME:  System

CURRENT_IRQL:  2

EXCEPTION_RECORD:  fffff880089a2968 -- (.exr 0xfffff880089a2968)
ExceptionAddress: fffff88004546bb1 (IDSvia64+0x0000000000031bb1)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: ffffffffffffffff
   Parameter[1]: 0000000000000000
Attempt to execute non-executable address 0000000000000000

TRAP_FRAME:  fffff880089a2a10 -- (.trap 0xfffff880089a2a10)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffffa8005b95804 rbx=0000000000000000 rcx=fffffa800889f104
rdx=fffffa8008313709 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88004546bb1 rsp=fffff880089a2ba0 rbp=ffff7a80097de0f4
 r8=0000000000000000  r9=0000000000000000 r10=fffff80002e00820
r11=fffffa80083c41e0 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
IDSvia64+0x31bb1:
fffff880`04546bb1 ??              ???
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002d17b2b to fffff80002c86f00

STACK_TEXT:  
fffff880`089a1988 fffff800`02d17b2b : 00000000`0000001e ffffffff`c0000005 fffff880`089a1a40 00000000`00000000 : nt!KeBugCheckEx
fffff880`089a1990 fffff800`02cda390 : fffff880`05b410a0 fffff880`021e0052 fffff880`089a1cf8 fffff880`089a1c88 : nt!KipFatalFilter+0x1b
fffff880`089a19d0 fffff800`02cb54dc : fffff880`089a1a40 fffff880`00000004 fffffa80`0724d290 fffff880`04c29493 : nt! ?? ::FNODOBFM::`string'+0x95d
fffff880`089a1a10 fffff800`02cacbed : fffff800`02dcd470 fffff880`089a45a0 00000000`00000000 fffff800`02c15000 : nt!_C_specific_handler+0x8c
fffff880`089a1a80 fffff800`02cb4250 : fffff800`02dcd470 fffff880`089a1af8 fffff880`089a2968 fffff800`02c15000 : nt!RtlpExecuteHandlerForException+0xd
fffff880`089a1ab0 fffff800`02cc11b5 : fffff880`089a2968 fffff880`089a21c0 fffff880`00000000 fffffa80`00000005 : nt!RtlDispatchException+0x410
fffff880`089a2190 fffff800`02c86542 : fffff880`089a2968 ffffffff`ffffffff fffff880`089a2a10 fffffa80`0889f104 : nt!KiDispatchException+0x135
fffff880`089a2830 fffff800`02c84d12 : 00000000`00000001 fffffa80`05ffd060 00000000`00000001 fffffa80`05ffd060 : nt!KiExceptionDispatch+0xc2
fffff880`089a2a10 fffff880`04546bb1 : 00000000`00000000 00000000`00000000 00000000`00000020 ffff0000`0ccdf973 : nt!KiStackFault+0x112
fffff880`089a2ba0 00000000`00000000 : 00000000`00000000 00000000`00000020 ffff0000`0ccdf973 fffffa80`05ffd060 : IDSvia64+0x31bb1


STACK_COMMAND:  kb

FOLLOWUP_IP: 
IDSvia64+31bb1
fffff880`04546bb1 ??              ???

SYMBOL_STACK_INDEX:  9

SYMBOL_NAME:  IDSvia64+31bb1

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: IDSvia64

IMAGE_NAME:  IDSvia64.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ae76706

FAILURE_BUCKET_ID:  X64_0x1E_IDSvia64+31bb1

BUCKET_ID:  X64_0x1E_IDSvia64+31bb1

Followup: MachineOwner
---------

0: kd> lmvm IDSvia64
start             end                 module name
fffff880`04515000 fffff880`0458c000   IDSvia64 T (no symbols)           
    Loaded symbol image file: IDSvia64.sys
    Image path: \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\ipsdefs\20100210.001\IDSvia64.sys
    Image name: IDSvia64.sys
    Timestamp:        Tue Oct 27 17:32:54 2009 (4AE76706)
    CheckSum:         00072557
    ImageSize:        00077000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
0: kd> r
rax=fffff880089a2968 rbx=fffff80002dcd47c rcx=000000000000001e
rdx=ffffffffc0000005 rsi=fffff880089a45a0 rdi=0000000000000000
rip=fffff80002c86f00 rsp=fffff880089a1988 rbp=fffff880089a45a0
 r8=fffff880089a1a40  r9=0000000000000000 r10=fffff880089a4680
r11=fffff880089a1a78 r12=fffff80002dcd470 r13=000000000008164a
r14=fffff80002c15000 r15=fffff880089a2968
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00000246
nt!KeBugCheckEx:
fffff800`02c86f00 48894c2408      mov     qword ptr [rsp+8],rcx ss:0018:fffff880`089a1990=000000000000001e
0: kd> k
Child-SP          RetAddr           Call Site
fffff880`089a1988 fffff800`02d17b2b nt!KeBugCheckEx
fffff880`089a1990 fffff800`02cda390 nt!KipFatalFilter+0x1b
fffff880`089a19d0 fffff800`02cb54dc nt! ?? ::FNODOBFM::`string'+0x95d
fffff880`089a1a10 fffff800`02cacbed nt!_C_specific_handler+0x8c
fffff880`089a1a80 fffff800`02cb4250 nt!RtlpExecuteHandlerForException+0xd
fffff880`089a1ab0 fffff800`02cc11b5 nt!RtlDispatchException+0x410
fffff880`089a2190 fffff800`02c86542 nt!KiDispatchException+0x135
fffff880`089a2830 fffff800`02c84d12 nt!KiExceptionDispatch+0xc2
fffff880`089a2a10 fffff880`04546bb1 nt!KiStackFault+0x112
fffff880`089a2ba0 00000000`00000000 IDSvia64+0x31bb1
0: kd> kv
Child-SP          RetAddr           : Args to Child                                                           : Call Site
fffff880`089a1988 fffff800`02d17b2b : 00000000`0000001e ffffffff`c0000005 fffff880`089a1a40 00000000`00000000 : nt!KeBugCheckEx
fffff880`089a1990 fffff800`02cda390 : fffff880`05b410a0 fffff880`021e0052 fffff880`089a1cf8 fffff880`089a1c88 : nt!KipFatalFilter+0x1b
fffff880`089a19d0 fffff800`02cb54dc : fffff880`089a1a40 fffff880`00000004 fffffa80`0724d290 fffff880`04c29493 : nt! ?? ::FNODOBFM::`string'+0x95d
fffff880`089a1a10 fffff800`02cacbed : fffff800`02dcd470 fffff880`089a45a0 00000000`00000000 fffff800`02c15000 : nt!_C_specific_handler+0x8c
fffff880`089a1a80 fffff800`02cb4250 : fffff800`02dcd470 fffff880`089a1af8 fffff880`089a2968 fffff800`02c15000 : nt!RtlpExecuteHandlerForException+0xd
fffff880`089a1ab0 fffff800`02cc11b5 : fffff880`089a2968 fffff880`089a21c0 fffff880`00000000 fffffa80`00000005 : nt!RtlDispatchException+0x410
fffff880`089a2190 fffff800`02c86542 : fffff880`089a2968 ffffffff`ffffffff fffff880`089a2a10 fffffa80`0889f104 : nt!KiDispatchException+0x135
fffff880`089a2830 fffff800`02c84d12 : 00000000`00000001 fffffa80`05ffd060 00000000`00000001 fffffa80`05ffd060 : nt!KiExceptionDispatch+0xc2
fffff880`089a2a10 fffff880`04546bb1 : 00000000`00000000 00000000`00000000 00000000`00000020 ffff0000`0ccdf973 : nt!KiStackFault+0x112 (TrapFrame @ fffff880`089a2a10)
fffff880`089a2ba0 00000000`00000000 : 00000000`00000000 00000000`00000020 ffff0000`0ccdf973 fffffa80`05ffd060 : IDSvia64+0x31bb1
0: kd> lmntsm
start             end                 module name
fffff880`0498d000 fffff880`049cb000   1394ohci 1394ohci.sys Mon Jul 13 20:07:12 2009 (4A5BCC30)
fffff880`00ec4000 fffff880`00f1b000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`04374000 fffff880`043fe000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`04819000 fffff880`0482f000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`0102a000 fffff880`01035000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`011f1000 fffff880`011fa000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`01000000 fffff880`0102a000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff960`00870000 fffff960`008d1000   ATMFD    ATMFD.DLL    unavailable (00000000)
fffff880`03fe1000 fffff880`03fe8000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`048fa000 fffff880`04951000   BHDrvx64 BHDrvx64.sys Wed Jul 29 21:07:44 2009 (4A70F260)
fffff880`048e9000 fffff880`048fa000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`02352000 fffff880`02370000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff880`04856000 fffff880`048e9000   ccHPx64  ccHPx64.sys  Fri Jun 19 19:28:39 2009 (4A3C1F27)
fffff960`006d0000 fffff960`006f7000   cdd      cdd.dll      unavailable (00000000)
fffff880`03fb7000 fffff880`03fe1000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00c00000 fffff880`00cc0000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`01200000 fffff880`01230000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00d39000 fffff880`00d97000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`01519000 fffff880`0158c000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`04809000 fffff880`04819000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`0584f000 fffff880`0585d000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`059e8000 fffff880`059f4000   dc3d     dc3d.sys     Tue Nov 03 21:55:41 2009 (4AF0ED2D)
fffff880`04485000 fffff880`044a3000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`04476000 fffff880`04485000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`01474000 fffff880`0148a000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`05800000 fffff880`05822000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`0585d000 fffff880`05870000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`03e87000 fffff880`03fa3000   dump_iaStor dump_iaStor.sys Thu Jun 04 21:53:40 2009 (4A287AA4)
fffff880`05870000 fffff880`0587c000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`0525b000 fffff880`0534f000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
fffff880`0534f000 fffff880`05395000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`05395000 fffff880`053de000   e1y60x64 e1y60x64.sys Mon Aug 18 17:45:05 2008 (48A9ED61)
fffff880`04400000 fffff880`04476000   eeCtrl64 eeCtrl64.sys Mon Aug 17 19:05:31 2009 (4A89E23B)
fffff880`069c6000 fffff880`069e6000   ENG64    ENG64.SYS    Wed Jan 06 17:14:39 2010 (4B450B4F)
fffff880`06961000 fffff880`06986000   EraserUtilDrvI9 EraserUtilDrvI9.sys Mon Aug 17 19:05:31 2009 (4A89E23B)
fffff880`04014000 fffff880`041c1000   EX64     EX64.SYS     Wed Jan 06 17:23:25 2010 (4B450D5D)
fffff880`01081000 fffff880`01095000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`01035000 fffff880`01081000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`0159d000 fffff880`015a7000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`0143a000 fffff880`01474000   fvevol   fvevol.sys   Mon Jul 13 19:22:15 2009 (4A5BC1A7)
fffff880`01600000 fffff880`0164a000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff880`049f1000 fffff880`049fe000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 08:17:04 2009 (4A1151C0)
fffff800`031f2000 fffff800`0323b000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`04a00000 fffff880`04a24000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`058c2000 fffff880`058db000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff880`059df000 fffff880`059e7080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`058b4000 fffff880`058c2000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
fffff880`02200000 fffff880`022c8000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`017f1000 fffff880`017fa000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`049cb000 fffff880`049e9000   i8042prt i8042prt.sys Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`010d5000 fffff880`011f1000   iaStor   iaStor.sys   Thu Jun 04 21:53:40 2009 (4A287AA4)
fffff880`04515000 fffff880`0458c000   IDSvia64 IDSvia64.sys Tue Oct 27 17:32:54 2009 (4AE76706)
fffff880`04a3a000 fffff880`051e3840   igdkmd64 igdkmd64.sys Mon Dec 14 21:26:44 2009 (4B26F3E4)
fffff880`05828000 fffff880`0584f000   IntcHdmi IntcHdmi.sys Fri Jul 10 09:45:10 2009 (4A5745E6)
fffff880`04977000 fffff880`0498d000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`04a24000 fffff880`04a33000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff800`00bba000 fffff800`00bc4000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`0591b000 fffff880`0595e000   ks       ks.sys       Mon Jul 13 20:00:31 2009 (4A5BCA9F)
fffff880`014ff000 fffff880`01519000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`017b4000 fffff880`017df000   ksecpkg  ksecpkg.sys  Mon Jul 13 19:50:34 2009 (4A5BC84A)
fffff880`05822000 fffff880`05827200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`02325000 fffff880`0233a000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`022e1000 fffff880`02304000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00ce1000 fffff880`00d25000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
fffff880`045ef000 fffff880`045fd000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`051e4000 fffff880`051f3000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`045e2000 fffff880`045ef000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`00cc0000 fffff880`00cda000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`02370000 fffff880`02388000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`02388000 fffff880`023b5000   mrxsmb   mrxsmb.sys   Thu Jan 07 22:38:26 2010 (4B46A8B2)
fffff880`02885000 fffff880`028d2000   mrxsmb10 mrxsmb10.sys Thu Jan 07 22:38:32 2010 (4B46A8B8)
fffff880`028d2000 fffff880`028f5000   mrxsmb20 mrxsmb20.sys Mon Jul 13 19:24:05 2009 (4A5BC215)
fffff880`010ba000 fffff880`010c5000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00f24000 fffff880`00f2e000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`014a1000 fffff880`014ff000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`0450a000 fffff880`04515000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`017df000 fffff880`017f1000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`01662000 fffff880`01754000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`0458c000 fffff880`04598000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`04598000 fffff880`045c7000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`059ca000 fffff880`059df000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`0427f000 fffff880`0428e000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`04200000 fffff880`04245000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`01754000 fffff880`017b4000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`00e00000 fffff880`00e11000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`044fe000 fffff880`0450a000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`02c15000 fffff800`031f2000   nt       ntkrnlmp.exe Mon Jul 13 19:40:48 2009 (4A5BC600)
fffff880`0125a000 fffff880`013fd000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`049e9000 fffff880`049f1000   NTIDrvr  NTIDrvr.sys  Tue Mar 24 23:09:39 2009 (49C9A073)
fffff880`059f4000 fffff880`059fd000   NuidFltr NuidFltr.sys Fri May 08 04:53:31 2009 (4A03F30B)
fffff880`03e7e000 fffff880`03e87000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`0424e000 fffff880`04274000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`00f6e000 fffff880`00f83000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00f2e000 fffff880`00f61000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`0158c000 fffff880`0159d000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`028f5000 fffff880`0299b000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`06600000 fffff880`0663d000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00d25000 fffff880`00d39000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`0482f000 fffff880`04853000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`045c7000 fffff880`045e2000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`058de000 fffff880`058ff000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`058ff000 fffff880`05919000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`044ad000 fffff880`044fe000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`03ff6000 fffff880`03fff000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`015f3000 fffff880`015fc000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`01250000 fffff880`01259000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`01400000 fffff880`0143a000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`0233a000 fffff880`02352000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`06642000 fffff880`067ffa00   RTKVHD64 RTKVHD64.sys Mon Jul 20 06:52:29 2009 (4A644C6D)
fffff880`0299b000 fffff880`029a6000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`0164a000 fffff880`01652000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`03e00000 fffff880`03e7e000   SRTSP64  SRTSP64.SYS  Mon Jun 22 22:45:21 2009 (4A4041C1)
fffff880`04000000 fffff880`04014000   SRTSPX64 SRTSPX64.SYS Mon Jun 22 22:47:54 2009 (4A40425A)
fffff880`06827000 fffff880`068bf000   srv      srv.sys      Tue Dec 08 03:32:55 2009 (4B1E0F37)
fffff880`02800000 fffff880`02869000   srv2     srv2.sys     Mon Jul 13 19:25:02 2009 (4A5BC24E)
fffff880`029a6000 fffff880`029d3000   srvnet   srvnet.sys   Tue Dec 08 03:32:26 2009 (4B1E0F1A)
fffff880`05919000 fffff880`0591a480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`00d97000 fffff880`00dfe000   SYMEFA64 SYMEFA64.SYS Tue Jun 23 17:52:39 2009 (4A414EA7)
fffff880`041c4000 fffff880`041fa000   SYMEVENT64x86 SYMEVENT64x86.SYS Wed Jun 24 16:19:12 2009 (4A428A40)
fffff880`04352000 fffff880`04374000   SYMFW    SYMFW.SYS    Mon Jul 06 20:29:22 2009 (4A5296E2)
fffff880`04274000 fffff880`0427f000   SymIMv   SymIMv.sys   Mon Jun 22 19:11:56 2009 (4A400FBC)
fffff880`04342000 fffff880`04352000   SYMNDISV SYMNDISV.SYS Mon Jul 06 20:33:26 2009 (4A5297D6)
fffff880`042f6000 fffff880`04342000   SYMTDI   SYMTDI.SYS   Mon Jul 06 20:28:48 2009 (4A5296C0)
fffff880`01800000 fffff880`019fd000   tcpip    tcpip.sys    Mon Jul 13 19:25:34 2009 (4A5BC26E)
fffff880`029d3000 fffff880`029e5000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`042e9000 fffff880`042f6000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`042cb000 fffff880`042e9000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`042a9000 fffff880`042bd000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff960`004a0000 fffff960`004aa000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`04951000 fffff880`04977000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`051f3000 fffff880`051fb000   UBHelper UBHelper.sys Mon Apr 27 04:48:19 2009 (49F57153)
fffff880`0595e000 fffff880`05970000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`0587c000 fffff880`05899000   usbccgp  usbccgp.sys  Mon Jul 13 20:06:45 2009 (4A5BCC15)
fffff880`0663d000 fffff880`0663ef00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`053eb000 fffff880`053fc000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`05970000 fffff880`059ca000   usbhub   usbhub.sys   Mon Jul 13 20:07:09 2009 (4A5BCC2D)
fffff880`05200000 fffff880`05256000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`05899000 fffff880`058b4000   USBSTOR  USBSTOR.SYS  Mon Jul 13 20:06:34 2009 (4A5BCC0A)
fffff880`053de000 fffff880`053eb000   usbuhci  usbuhci.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00f61000 fffff880`00f6e000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`03fe8000 fffff880`03ff6000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`01095000 fffff880`010ba000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`00f83000 fffff880`00f98000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00f98000 fffff880`00ff4000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`015a7000 fffff880`015f3000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`0428e000 fffff880`042a9000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`0148a000 fffff880`0149a000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00e11000 fffff880`00eb5000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00eb5000 fffff880`00ec4000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`04245000 fffff880`0424e000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`000b0000 fffff960`003bf000   win32k   win32k.sys   unavailable (00000000)
fffff880`04800000 fffff880`04809000   wmiacpi  wmiacpi.sys  Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`00f1b000 fffff880`00f24000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`02304000 fffff880`02325000   WudfPf   WudfPf.sys   Mon Jul 13 20:05:37 2009 (4A5BCBD1)
fffff880`068bf000 fffff880`068f0000   WUDFRd   WUDFRd.sys   Mon Jul 13 20:06:06 2009 (4A5BCBEE)

Unloaded modules:
fffff880`069a6000 fffff880`069c6000   ENG64.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`04014000 fffff880`041c1000   EX64.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`094b0000 fffff880`095cc000   hiber_iaStor
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`095cc000 fffff880`095df000   hiber_dumpfv
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`094d0000 fffff880`095ec000   hiber_iaStor
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`095ec000 fffff880`095ff000   hiber_dumpfv
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`09258000 fffff880`09374000   hiber_iaStor
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`09374000 fffff880`09387000   hiber_dumpfv
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06986000 fffff880`069a6000   ENG64.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`04014000 fffff880`041c1000   EX64.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`09278000 fffff880`09394000   hiber_iaStor
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`09394000 fffff880`093a7000   hiber_dumpfv
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`09011000 fffff880`0912d000   hiber_iaStor
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0912d000 fffff880`09140000   hiber_dumpfv
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`090cc000 fffff880`091e8000   hiber_iaStor
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`091e8000 fffff880`091fb000   hiber_dumpfv
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01230000 fffff880`01250000   ENG64.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`04017000 fffff880`041c4000   EX64.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0904f000 fffff880`0916b000   hiber_iaStor
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0916b000 fffff880`0917e000   hiber_dumpfv
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`08cc4000 fffff880`08de0000   hiber_iaStor
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`08de0000 fffff880`08df3000   hiber_dumpfv
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`08c52000 fffff880`08d6e000   hiber_iaStor
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`08d6e000 fffff880`08d81000   hiber_dumpfv
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`08c0e000 fffff880`08d2a000   hiber_iaStor
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`08d2a000 fffff880`08d3d000   hiber_dumpfv
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`068f0000 fffff880`06961000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01652000 fffff880`01660000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`03e88000 fffff880`03fa4000   dump_iaStor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`03fa4000 fffff880`03fb7000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
I'm particularly interested in this one. I've seen Norton cause a surprising amount of BSOD's for just an antivirus. Please uninstall it using the Norton Removal Tool: Download and run the Norton Removal Tool

Remove any Norton products and see if BSOD's persist.

EDIT: If that fails, we'll look into this taken from your system event log:
Code:
Event[1401]:
  Log Name: System
  Source: iaStor
  Date: 2010-02-21T13:13:26.310
  Event ID: 9
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Biznak-PC
  Description: 
The device, \Device\Ide\iaStor0, did not respond within the timeout period.
My System SpecsSystem Spec
23 Feb 2010   #7
biznak

Windows 7 Home Premium
 
 

when i removed norton and it told to restart i did, and right when it booted a BSOD appeared

plus the removal tool will not open, i see it in the processes but nothing comes up.
My System SpecsSystem Spec
23 Feb 2010   #8
DT Roberts

XP x86, Vista x86, Windows 7 x64, Ubuntu 9.10
 
 

How did you remove it if not via the removal tool? I've never heard of anything like that before. Also, please upload that last .dmp file from the BSOD that you just got.
My System SpecsSystem Spec
23 Feb 2010   #9
biznak

Windows 7 Home Premium
 
 

control panel, remove programs,

here is the last two.
My System SpecsSystem Spec
23 Feb 2010   #10
DT Roberts

XP x86, Vista x86, Windows 7 x64, Ubuntu 9.10
 
 

We won't know for sure that Norton isn't the problem until we run the tool. There are still traces of it in your system. Try running it from Safe Mode. I'm not sure if it will allow it to be done, but give it a shot. To get into Safe Mode, repeatedly tap the F8 key during startup. When you get to the Advanced Options menu, select Safe Mode w/ Networking. Try running the removal tool from there.
My System SpecsSystem Spec
Reply

 Multiple BSOD Problem




Thread Tools




Similar help and support threads
Thread Forum
BSOD Multiple types multiple times a day, can't pin down the problem
Hello everyone, I came here once before for assistance, but the issue was unable to be resolved. Here is the link to the previous thread. https://www.sevenforums.com/bsod-help-support/342840-several-bsod-no-singular-triggers.html There is no singular trigger to set this off. Sometimes I can...
BSOD Help and Support
Multiple BSOD Multiple Drivers - Fresh Install (atikmdag.sys = main)
Hi, i had been having issues with bluescreens once every week or so. I took action by updating my drivers etc but this did not fix the issue. I re-installed windows and got all my drivers on and such yet the problem persists with more bluescreens, more often and with more driver causes. Before the...
BSOD Help and Support
BSOD Multiple times multiple errors 0x0000001A
Last week I started receiving BSODs, and after the first one it got to the point where my computer was not booting up and my hard drive was beeping very angrily at me. I was not sure what all the problems were, however I also knew that there was something seriously wrong with my hard drive, so I...
BSOD Help and Support
Multiple BSOD's with multiple errors occuring randomly
Just realized I uploaded the wrong zip folder, It doesn't have everything in it. Fixed that now though! Sorry about the hassle! So I built my own PC a a good few months back, and within a month I experienced a BSOD, and now they are very frequent. They can happen three or four times a day, or...
BSOD Help and Support
BSOD errors. multiple times during multiple programs
windows 7 x64 - original install on system but i don't have my disks. they are somewhere... - full retail version installed - age of the system is approximately 3 years - age of the install is approximately 2 years it seems to happen at random but i get BSODs. approximately 2-3 times a day...
BSOD Help and Support
Multiple BSOD at Random Times with Multiple Drivers Identified
I am trying to get my wife's new computer up and running without any BSOD or program failures. Note that the system was not initially set up to capture the dmp files so all the earliest ones are missing. I presented the initial problems to the original seller who recommended sticking with MSE and...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 14:51.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App