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Windows 7: Very Short HD videos causes Win7 to crash

24 Feb 2010   #1

Windows 7 Pro 64-bit
Event ID 41 - System Crashes while watching HD video

I just completed my build and I am running Windows 7 Pro 64bit.

If playing a short (1-2 second HD video) that was created by mistake or if I close a video immediately after opening, my computer crashes. There is no BSOD.....screens just go black and system crashes. I have to hard reset.

I am currently running everything stock and don't have any other problems.

My system
i5 750
XFX 4770 512mb vid card
Corsair 650w supply
Intel 40gb SSD
2 X WD Blue 640gb for videos

Is this a known bug? What could be the issue here?

I have uploaded a video of mine which causes my computer to crash if you would like to try on your system. It is a m2ts file (playable in Win7 media player) -- file is less than 3mb


I just tested on my friends Dell and it runs fine without crashing....maybe something with my Video card?

Event Viewer shows (Event ID 41 - Kernel Power)

My System SpecsSystem Spec
25 Feb 2010   #2

Windows 7 Ultimate Signature Edition

hmmm your specs are fine. anyone else have any ideas?
My System SpecsSystem Spec
25 Feb 2010   #3

windows 7

sorry can't help i'm having similar problem when trying to convert xvid to dvd windows 7 shuts down
My System SpecsSystem Spec

25 Feb 2010   #4
Microsoft MVP


Works fine on my system. If it crashes with no BSOD, it's usually a hardware problem that causes a crash before the memory dump can be captured.

Try these free stress tests:
Try this free video stress test: FurMark: Graphics Card Stability and Stress Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net
FurMark Setup:
- If you have more than one GPU, select Multi-GPU during setup
- In the Run mode box, select "Stability Test" and "Log GPU Temperature"
Click "Go" to start the test
- Run the test until the GPU temperature maxes out - or until you start having problems (whichever comes first).
- Click "Quit" to exit
Try this free stress test: Free Software - GIMPS
Prime95 Setup:
- extract the contents of the zip file to a location of your choice
- double click on the executable file
- select "Just stress testing"
- select the "Blend" test. If you've already run MemTest overnight you may want to run the "Small FFTs" test instead.
- "Number of torture test threads to run" should equal the number of CPU's times 2 (if you're using hyperthreading).
The easiest way to figure this out is to go to Task Manager...Performance tab - and see the number of boxes under CPU Usage History
Then run the test for 6 to 24 hours - or until you get errors (whichever comes first).
The Test selection box and the stress.txt file describes what components that the program stresses.
My System SpecsSystem Spec

 Very Short HD videos causes Win7 to crash

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