BSOD KSOD No Boot Win7 64bit Cold Boot


  1. Posts : 6
    Windows 7
       #1

    BSOD KSOD No Boot Win7 64bit Cold Boot


    I'm at my wits end...

    The problem:

    First installed Windows 7 Proff 64-bit on this machine last monday after installing updates / drivers etc I began to recieve intermitent BSODs then began the trouble shooting. Tested memory with memtest86+ passed manually set voltages / timings ran memtest86+ again passed. Started driver verifier etc BSODs stopped. Shut down pc went to bed. Woke up turned on PC and was greeted with the "windows was unable to start up" screen. Rebooted PC tried to start it in safe-mode, couldn't would fail to boot. Tried booting with low res graphics... couldn't. Eventually I decided to do a system restore it finished and booted fine and was stable all day. Next morning I turn on my pc and I am greeted with windows boot error screen again. Getting fed up and figuring I don't have much on the machine anyway I reformat and reinstall windows 7. Wary of more errors I decide to test the drivers by installing them booting down for a bit then starting up again and then going into system restore to get rid of them so I have a clean enviroment for the next set. Finally I come to Ati's CCC 10.2 install it shut down reboot and I'm greeted with a blank screen login screen. At this point I am able to login but all that shows is a scaled down version of my wallpaper. No icons, no taskbar, nada. I can interact with the system ie start up task manager etc even though I still only see a blank wallpaper. Started going back through old drivers figuring that this was an error with ati's newest one. Went back as far as CCC 9.1 and the same thing happened. During all of these I was only able to successfully boot into safe mode. Eventually I decide to try booting in low res mode and walla it worked I was able to boot into windows and turn up my resolution to the max. However, this morning my PC booted back up into windows error screen. It boots gets to the windows icon flash screen and crashes / reboots. I cannot get into safe mode. The only thing that works is to run system restore and (luckily i made a restore point before shutting down last night) select the latest restore point.

    Anyone have any idea how to fix this?

    System Specs:
    OS: Windows 7 Prof. 64-bit
    CPU: AMD Phenom II X 4 945 Deneb
    Motherboard: Asus M479XTD Evo
    Memory: 4x2gB Adata DDR3 1600
    Graphics Card: Sapphire Radeon HD 5850
    Hard Drives: WD 500 gB Black PSU:
    Antec Earthwatts 650
    Case: Antec 300

    AV: Windows Security EssentialsFirewall: Windows Firewall + Sphinx Firewall Controller
    Last edited by roborabbit; 25 Feb 2010 at 23:11.
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    roborabbit said:
    I'm at my wits end...

    The problem:

    First installed Windows 7 Proff 64-bit on this machine last monday after installing updates / drivers etc I began to recieve intermitent BSODs then began the trouble shooting. Tested memory with memtest89+ passed manually set voltages / timings ran memtest89+ again passed. Started driver verifier etc BSODs stopped. Shut down pc went to bed. Woke up turned on PC and was greeted with the "windows was unable to start up" screen. Rebooted PC tried to start it in safe-mode, couldn't would fail to boot. Tried booting with low res graphics... couldn't. Eventually I decided to do a system restore it finished and booted fine and was stable all day. Next morning I turn on my pc and I am greeted with windows boot error screen again. Getting fed up and figuring I don't have much on the machine anyway I reformat and reinstall windows 7. Wary of more errors I decide to test the drivers by installing them booting down for a bit then starting up again and then going into system restore to get rid of them so I have a clean enviroment for the next set. Finally I come to Ati's CCC 10.2 install it shut down reboot and I'm greeted with a blank screen login screen. At this point I am able to login but all that shows is a scaled down version of my wallpaper. No icons, no taskbar, nada. I can interact with the system ie start up task manager etc even though I still only see a blank wallpaper. Started going back through old drivers figuring that this was an error with ati's newest one. Went back as far as CCC 9.1 and the same thing happened. During all of these I was only able to successfully boot into safe mode. Eventually I decide to try booting in low res mode and walla it worked I was able to boot into windows and turn up my resolution to the max. However, this morning my PC booted back up into windows error screen. It boots gets to the windows icon flash screen and crashes / reboots. I cannot get into safe mode. The only thing that works is to run system restore and (luckily i made a restore point before shutting down last night) select the latest restore point.

    Anyone have any idea how to fix this?

    System Specs:
    OS: Windows 7 Prof. 64-bit
    CPU: AMD Phenom II X 4 945 Deneb
    Motherboard: Asus M479XTD Evo
    Memory: 4x2gB Adata DDR3 1600
    Graphics Card: Sapphire Radeon HD 5840
    Hard Drives: WD 500 gB Black PSU:
    Antec Earthwatts 650
    Case: Antec 300

    AV: Windows Security EssentialsFirewall: Windows Firewall + Sphinx Firewall Controller
    I still suspect video, or driver. Are you over clocking cpu, or gpu? Now that you have restored can you safe boot? If so does driver show as working in device manager?

    Ken
      My Computer


  3. Posts : 5,705
    Win7 x64 + x86
       #3

    First, I do not recommend installing ATI's CCC program as there have been issues that may be associated with it. And, if you don't use the program, there's no point in installing it. When downloading the driver, look below the CCC download and you'll find the "display driver only" download - that's the one that you need.

    Secondly, Driver Verifier does no good unless there's a reason to suspect certain conditions are occurring (the one's that Driver Verifier tests for). To determine that, the memory dumps must be analyzed. For example, if this is a hardware problem (as I suspect) then the Driver Verifier will just confuse the issue without giving any real feedback. Please turn Driver Verifier off until the memory dumps have been analyzed.

    To get the memory dumps analyzed, please do the following:
    Upload Dump Files:
    Please go to C:\Windows\Minidump and zip up the contents of the folder. Then upload/attach the .zip file with your next post.
    Left click on the first minidump file.
    Hold down the "Shift" key and left click on the last minidump file.
    Right click on the blue highlighted area and select "Send to"
    Select "Compressed (zipped) folder" and note where the folder is saved.
    Upload that .zip file with your next post.

    If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there. If it still won't let you zip them up, post back for further advice.

    If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP. If you find it, zip it up and upload it to a free file hosting service (not RapidShare as the analysts usually can't download from it) - then post the link to it.
    Then, follow the directions here to set your system for Minidumps (much smaller than the MEMORY.DMP file): Set MiniDump
    While waiting for the analysis, you can try these free diagnostics:
    H/W Diagnostics:
    Please start by running these bootable hardware diagnostics:
    Memory Diagnostics (read the details at the link)
    HD Diagnostic (read the details at the link)

    Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Malware (read the details at the link)

    *****
    Additional tests for certain specific circumstances:
    Try this free video stress test: FurMark: Graphics Card Stability and Stress Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net
    FurMark Setup:
    - If you have more than one GPU, select Multi-GPU during setup
    - In the Run mode box, select "Stability Test" and "Log GPU Temperature"
    Click "Go" to start the test
    - Run the test until the GPU temperature maxes out - or until you start having problems (whichever comes first).
    - Click "Quit" to exit
    Try this free stress test: Free Software - GIMPS
    Prime95 Setup:
    - extract the contents of the zip file to a location of your choice
    - double click on the executable file
    - select "Just stress testing"
    - select the "Blend" test. If you've already run MemTest overnight you may want to run the "Small FFTs" test instead.
    - "Number of torture test threads to run" should equal the number of CPU's times 2 (if you're using hyperthreading).
    The easiest way to figure this out is to go to Task Manager...Performance tab - and see the number of boxes under CPU Usage History
    Then run the test for 6 to 24 hours - or until you get errors (whichever comes first).
    The Test selection box and the stress.txt file describes what components that the program stresses.
      My Computer


  4. Posts : 6
    Windows 7
    Thread Starter
       #4

    Nothing is overclocked and once I go through system restore I can get into safe mode etc. The device driver does show as working in device manager.

    --
    Don't have any dump files ATM seeing as how I formatted after the BSODs and have not experienced any since reinstalling(wish I did... sorta). Just the Blank boot screen / failure to boot. My system is not infected by any virus / malware.

    Will run Prime95, Furmark, & the other diagnostics.

    --

    Uninstalling CCC and installing the stand alone driver.
    Last edited by roborabbit; 25 Feb 2010 at 12:00.
      My Computer


  5. Posts : 6
    Windows 7
    Thread Starter
       #5

    All the hardware diagnostics are saying all is good. Prime95 @ 5~ hours no errors. HDD tests are clear. No errors / anomalies while running FurMark stability tests. Attached GPU-Z min/max readings while running FurMark. Guess I'm going to be a bit out of luck unless unistalling CCC and installing the stand alone driver resolved the issue or I get a BSOD / dump file...
      My Computer


  6. Posts : 6
    Windows 7
    Thread Starter
       #6

    Woke up, started pc, enabled boot logging went. On the first boot I was greeted with a blank screen (this is actually progress! it made it past the windows logo screen on a cold boot!) for logon however unlike before i was not able to login and a get a rescaled wallpaper it just stayed at a blank screen it didnt auto reboot etc. So I shut the pc down started it up again enabling boot logging again and everything went fine. Attached are the boot logs of the "failed" boot and successful one. All I can see is that it stopped at / after mouhid.sys and that the one that came after mouhid in the successfull boot was monitor.sys. Any ideas & or help would be appreciated.

    --

    ATM I'm using a DVI-D -> VGA dongle to connect to my monitor and I have a driver for the display(Acer X193W) installed if this means anything.



    --

    All hardware diagnostics came back clear. Prime95 @ 12 hours showed no errors.

    --

    Another thing that I found seems to lead to w7 & video card driver compatibility:

    Source
    Driver software installation
    Summary
    Installed generic driver software
    Date
    2/25/2010 2:37 PM
    Status
    Solution available
    Description
    Windows installed driver software that supports the basic features of your Standard VGA Graphics Adapter. Its manufacturer may provide software that enables additional features.
    Problem signature
    Problem Event Name: PnPGenericDriverFound
    Architecture: x64
    Hardware Id: PCI\VEN_1002&DEV_6899&SUBSYS_0B001002&REV_00
    OS Version: 6.1.7600.2.0.0.256.48
    Locale ID: 1033
    Extra information about the problem
    Bucket ID: 652490435
    ---
    Solution:
    Download and install the driver for your video card

    Your video card is missing a driver.
    The model name of your video card is Radeon HD 5700 Series.

    Click to download the new driver from the AMD website

    ---

    Incorrect seeing as how I have a Radeon HD 5850 (I know this, I bought it and installed it myself). And the Device Manager is showing this: "Display Adapters: Radeon HD 5800 Series" and that it's using the latest driver.

    ---

    Think I may format and reinstall win7 again.
    Last edited by roborabbit; 26 Feb 2010 at 11:35.
      My Computer


  7. Posts : 6
    Windows 7
    Thread Starter
       #7

    Well, I'm back and with dump file! Everything was going "ok" for awhile still had cold boot issues where windows would crash at the logo screen but would boot right up afterwards. However, last night while playing Battlefield Bad Company 2 for about 3~ hours straight I got a BSOD. Looking at the GPU-z log for that time I don't see anything abnormal with my cards temp /current / voltage. Booted up the pc this morning and I got a BSOD at the logo screen. Booted into safe mode and grabbed the dump files. There are 2, a mini dump and a Memory dump I'll post the mini dump now while I upload the memory dump to a fileshare (its about 400 mB). Any help would be appreciated.

    ----
    Memory Dump (100 mB~) linked bellow:
    http://www.mediafire.com/?xfjylyhenaz
      My Computer


  8. Posts : 28,845
    Win 8 Release candidate 8400
       #8

    roborabbit said:
    Well, I'm back and with dump file! Everything was going "ok" for awhile still had cold boot issues where windows would crash at the logo screen but would boot right up afterwards. However, last night while playing Battlefield Bad Company 2 for about 3~ hours straight I got a BSOD. Looking at the GPU-z log for that time I don't see anything abnormal with my cards temp /current / voltage. Booted up the pc this morning and I got a BSOD at the logo screen. Booted into safe mode and grabbed the dump files. There are 2, a mini dump and a Memory dump I'll post the mini dump now while I upload the memory dump to a fileshare (its about 400 mB). Any help would be appreciated.

    This crash is pretty straight forward. Memory corruption.

    I would download memtestx86 and run it for at least 5 passes.


    Ken

    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\K\Desktop\032110-54678-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*F:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0xfffff800`02a1f000 PsLoadedModuleList = 0xfffff800`02c5ce50
    Debug session time: Sun Mar 21 01:06:54.494 2010 (GMT-4)
    System Uptime: 5 days 13:45:40.001
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .....................
    Loading User Symbols
    Loading unloaded module list
    ...........................
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck A, {58, 2, 0, fffff80002b4da10}
    
    Probably caused by : memory_corruption ( nt!MiReleaseConfirmedPageFileSpace+40 )
    
    Followup: MachineOwner
    ---------
    
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: 0000000000000058, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff80002b4da10, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002cc70e0
     0000000000000058 
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    nt!MiReleaseConfirmedPageFileSpace+40
    fffff800`02b4da10 4c8b6e58        mov     r13,qword ptr [rsi+58h]
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0xA
    
    PROCESS_NAME:  System
    
    TRAP_FRAME:  fffff88002ffc900 -- (.trap 0xfffff88002ffc900)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=fffff88002ffcb08 rbx=0000000000000000 rcx=0000000000000006
    rdx=fffff88002ffcac0 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff80002b4da10 rsp=fffff88002ffca90 rbp=00000000fa800ccf
     r8=0000000000000110  r9=000000000019453d r10=000000000000612d
    r11=0000000000000110 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl zr na po nc
    nt!MiReleaseConfirmedPageFileSpace+0x40:
    fffff800`02b4da10 4c8b6e58        mov     r13,qword ptr [rsi+58h] ds:c800:00000000`00000058=????????????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff80002a90469 to fffff80002a90f00
    
    STACK_TEXT:  
    fffff880`02ffc7b8 fffff800`02a90469 : 00000000`0000000a 00000000`00000058 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
    fffff880`02ffc7c0 fffff800`02a8f0e0 : 00000000`00000000 fffffa80`099fea90 00000000`00000000 fffff8a0`03a09000 : nt!KiBugCheckDispatch+0x69
    fffff880`02ffc900 fffff800`02b4da10 : 00000980`00000000 0000007f`fffffff8 fffffa80`099a66b0 fffff800`02bc4200 : nt!KiPageFault+0x260
    fffff880`02ffca90 fffff800`02a7b20a : fa800ccf`0000000c fa80099f`ea9004c0 fffffa80`099fea90 fa800ccf`0000000c : nt!MiReleaseConfirmedPageFileSpace+0x40
    fffff880`02ffcb10 fffff800`02d7ef13 : fffffa80`099f8c60 00000000`00000000 00000000`0008c081 fffffa80`0008c081 : nt!MiDeleteSegmentPages+0x316
    fffff880`02ffcbc0 fffff800`02bb6f6b : fffffa80`099f8c68 00000000`00000001 00000000`00000000 00000000`00000631 : nt!MiSegmentDelete+0x7b
    fffff880`02ffcc00 fffff800`02bb75dd : 00000000`00000000 00000000`00000080 fffffa80`06a2b040 00000000`00000012 : nt!MiProcessDereferenceList+0x23b
    fffff880`02ffccc0 fffff800`02d34166 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!MiDereferenceSegmentThread+0x10d
    fffff880`02ffcd40 fffff800`02a6f486 : fffff880`02d64180 fffffa80`06a4c040 fffff880`02d6efc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
    fffff880`02ffcd80 00000000`00000000 : fffff880`02ffd000 fffff880`02ff7000 fffff880`02ffc800 00000000`00000000 : nt!KxStartSystemThread+0x16
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nt!MiReleaseConfirmedPageFileSpace+40
    fffff800`02b4da10 4c8b6e58        mov     r13,qword ptr [rsi+58h]
    
    SYMBOL_STACK_INDEX:  3
    
    SYMBOL_NAME:  nt!MiReleaseConfirmedPageFileSpace+40
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc600
    
    IMAGE_NAME:  memory_corruption
    
    FAILURE_BUCKET_ID:  X64_0xA_nt!MiReleaseConfirmedPageFileSpace+40
    
    BUCKET_ID:  X64_0xA_nt!MiReleaseConfirmedPageFileSpace+40
    
    Followup: MachineOwner
    ---------
      My Computer


  9. Posts : 6
    Windows 7
    Thread Starter
       #9

    I have run it overnight before with no errors popping up. :/ Oh well I'll take out the 2 new sticks and see if that changes anything. Thanks.
      My Computer


  10. Posts : 23
    Windows 7 Ultimate x64
       #10

    Hi did you get any resolution to this issue, I am having similar issues with 0x000000f4 BSOD. I note there are a few users who are reporting simialr behaviour.


    I am hoping maybe we can all disect our systems to see if there is a common component or maybe someonw has a solution that isn't posted.


    My issue here : https://www.sevenforums.com/crashes-debugging/214915-bsod-0x000000f4-cold-boot-up.html


    Thanks
      My Computer


 

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