Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows 7 Logon Problem.

26 Feb 2010   #1
Darlyle

Windows 7 Home Premium
 
 
Windows 7 Logon Problem.

Recently I shut my laptop down and went somewhere, came back and turned it on... Boot seemed normal, got to the log on screen in the normal amount of time. But when I try to log in on my account, it starts to go to windows, the screen turns black and all I can see is the mouse. Then the screen turns completely black with no mouse, and goes straight back to the log in screen. I can log into any other account, and I can even log into mine in safe mode. I tried to do a system restore, but for some reason it's turned off. It won't let me turn it back on either. I've tried everything else I can think of, and have run extensive virus scans with avast professional. My account is administrator, so I can still run everything from other accounts using my password. Anyone have any ideas as to wtf has happened here?

Any and all help would be greatly appreciated.

Specs if needed. Windows 7 Home Premium, 64 bit (x86). Dell Inspiron 1545 laptop.
3gb of ram, 2.1 ghz dual core processor. Any other info needed just ask.

Thanks.


My System SpecsSystem Spec
.
26 Feb 2010   #2
Darryl Licht

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

Have you tried booting into Safe Mode? Hit F8 when PC firsts shows Win7 image... see if it will boot into windows that way. Sometimes just booting into safe mode and letting it boot all the way, then simply a reboot can fix issues like this.

Sorry I missed your
Quote:
and I can even log into mine in safe mode.
Since you can go safe mode and other accounts login fine, something in that login got hosed. Try a repair from the Win7 disk?

Was it installing a Windows update when you shut it off? That can cause strange issues like this...
My System SpecsSystem Spec
27 Feb 2010   #3
Darlyle

Windows 7 Home Premium
 
 
Safe Mode and Other Attempts.

I did boot into safe mode, and try to see if it worked. Nothing changed. I managed to download all the newest updates, and nothing changed still. Avast shows no virus. I'm going to try spybot S&D and see if I have some malware or something.

The other 2 accounts on the laptop are 100% intact.
I have also managed to move all my music and downloads and etc, from my main acct to a secondary one. My password is still needed on all accounts to perform certain tasks. I just can't log in. It does the Loading Windows with the load circle, screen turns black, my mouse is visible and movable, screen turns completely black and no mouse is visible, then I'm right back at the log in screen as if I'd just booted.

Won't let me boot in any other mode than safe mode for my account.

It's really baffling actually.

As far as trying a repair with my disc, I'm don't have one. I may be able to torrent a copy and use it just for repair purposes? I don't know if that would be illegal or not, considering I paid for my home premium? Any ideas?

As I said, any and all help is useful. Thank you!
My System SpecsSystem Spec
.

28 Feb 2010   #4
Darryl Licht

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

So where did you get the copy you installed, Win7 HP?
My System SpecsSystem Spec
28 Feb 2010   #5
Darlyle

Windows 7 Home Premium
 
 
Windows 7 Home Premium

It came pre-installed on the laptop when I got it as a Christmas gift.
My System SpecsSystem Spec
28 Feb 2010   #6
Darryl Licht

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

Have you tried a Repair Install?
Repair Install
My System SpecsSystem Spec
28 Feb 2010   #7
Darlyle

Windows 7 Home Premium
 
 

I would if I had a Windows 7 disc. But, like I said, I don't have on =(

Is there anyway to do this without a disc?
My System SpecsSystem Spec
28 Feb 2010   #8
Ryan2320

Windows Seven x64
 
 

I would think that there is a recovery partition on your computer.and the Repair might me on your hard drive.

I would restart your computer and when it first starts, look for something like Setup Mode, or Press ESC to enter setup, then you might have a menu of options, look for something like System Repair

Also did you make recovery disks, I know some manufactures have you make your own recovery disk.

Since you said that all other accounts are working except yours, did you install anything recently that might have caused this issue?

Hope this Helps..
My System SpecsSystem Spec
28 Feb 2010   #9
Darlyle

Windows 7 Home Premium
 
 

I have uxtheme patch for the 3rd party themes. But I did that months ago. This just happened on wednesday. Someone told me it's uxtheme patch related. I have no idea though. Going into setup at boot now to see if I have some kind of repair option because I do have a recovery partition.
My System SpecsSystem Spec
28 Feb 2010   #10
Darryl Licht

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

Quote   Quote: Originally Posted by Darlyle View Post
Specs if needed. Windows 7 Home Premium, 64 bit (x86). Dell Inspiron 1545 laptop. 3gb of ram, 2.1 ghz dual core processor. Any other info needed just ask.
Funny, I've never seen a new Dell laptop that didnt come with a set of recovery discs... I think you need to call Dell!
My System SpecsSystem Spec
Reply

 Windows 7 Logon Problem.




Thread Tools




Similar help and support threads
Thread Forum
the logon process was unable to display security and logon options whe
I have a Gateway MX6920 that had Windows XP preinstalled on it, I formatted and installed Windows 7. it only has the basic Windows 7 programs on it +Firefox, Google Chrome, TeamViewer, & an Anti-virus, but I have an ongoing issue where the computer completely freezes. the mouse doesn't work, no...
General Discussion
same but different user profile service failed logon problem
have done the regedit thing. didn't work. made a new profile. can't log on to it (same error). enabled the guest acct. can't log on to it (same error) :cry: ?????
General Discussion
Problem changing or restoring logon screen - Help plz !
I tried resizing an jpg with Paint to use it as logon screen and before to save it a message showed saying that i will lose the transparency of the file but I save it and applied anyway. My mistake cause since then, whatever I tried, I can't restore or replace that ugly thing that I created....
Customization
Win 7 to Win 7 Networking Sharing Problem (Logon Failure) HELP!
Hello everyone, thank you for having me on the forum. First of all, let me explain that I have already done about 8 hours of research in trying to fix this problem and have been totally unsuccessful. I am certainly an advanced user when it comes to computer and networking repair. However, this...
Network & Sharing
Logon problem !!
I select my account and after that i see loading screen. No more else. I don`t have restore points and I tried all week. I am :mad: !! What i can do? Any ideas?
BSOD Help and Support
logon problem
I recently changed my log on password and it includes the letter , which is usually no problem since I'm using an Icelandic input mode on the keyboard. however I sudden can't log on, it seems as if my keyboard has switched to English. I've tried using safe mode and safe mode with networking but...
General Discussion


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 01:13.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App