Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD - Stuck

26 Feb 2010   #1
dave2118

Ultimate x64 Windows 7
 
 
BSOD - Stuck

$25 will be sent to Haiti in your name, I'll post proof on here.

OK, here goes:

I got a Dell Laptop about 45 days ago and I've gotten random BSOD's. I called Dell support and they went through my logs and sent me new RAM. Sometimes I wont get it in days, other times, I'll get it within 15 minutes.

The RAM has been swapped out. I posted all the specifics in my profile [link] with the computer and will go through every step.

Winner is the person who's suggestion doesn't cause a BSOD for 1 week.

I appreciate the help.


My System SpecsSystem Spec
.
26 Feb 2010   #2
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by dave2118 View Post
$25 will be sent to Haiti in your name, I'll post proof on here.

OK, here goes:

I got a Dell Laptop about 45 days ago and I've gotten random BSOD's. I called Dell support and they went through my logs and sent me new RAM. Sometimes I wont get it in days, other times, I'll get it within 15 minutes.

The RAM has been swapped out. I posted all the specifics in my profile [link] with the computer and will go through every step.

Winner is the person who's suggestion doesn't cause a BSOD for 1 week.

I appreciate the help.
Hello Welcome to SF,

Post us the the Dump file https://www.sevenforums.com/crash-loc...d-problem.html

Good Luck,
Captain
My System SpecsSystem Spec
26 Feb 2010   #3
dave2118

Ultimate x64 Windows 7
 
 

Though when the blue screen appears to be writing a log file, there's nothing in the minidump folder.
My System SpecsSystem Spec
.

26 Feb 2010   #4
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by dave2118 View Post
Though when the blue screen appears to be writing a log file, there's nothing in the minidump folder.
Well I'm sorry if you have a bad RAM i guess there is nothing much we do. Let see whether someone has some suggestions

- Captain
My System SpecsSystem Spec
26 Feb 2010   #5
dave2118

Ultimate x64 Windows 7
 
 

Thanks, I did a quick search on here and made the changes to make sure the minidump will go to the right place. I'll try to post one with my next BSOD.
My System SpecsSystem Spec
26 Feb 2010   #6
neo101

WIN7 Ultimate 64bit
 
 

Have a look at the thread with links to m/soft 'specific' fixes/updates to problems that some people are suffering inc weird bsod's.

Otherwise I would get my money back off Dell.
My System SpecsSystem Spec
26 Feb 2010   #7
dave2118

Ultimate x64 Windows 7
 
 

Just had another BSOD, and no minidump.

I ran a sfc /scannow and I get errors like

2010-02-26 16:08:45, Info CSI 00000315 [SR] Cannot repair member file [l:20{10}]"tcpmon.ini" of Microsoft-Windows-Printing-StandardPortMonitor-TCPMonINI, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch

If this helps:
I use my laptop at home and at work. I have a network printer installed, and two at home and plug those in when I need it.

I also have a docking station at work that plugs into my 1 USB port at work. I have never had a BSOD at home and all have occurred at work.
My System SpecsSystem Spec
26 Feb 2010   #8
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

OK Dave i'm attaching a Tool Run it then you'll find a Folder called Seven Forum under your Desktop Zip it and Click on the Paper click and upload it here

Attachment 56915

Good Luck,
Captain
My System SpecsSystem Spec
26 Feb 2010   #9
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by dave2118 View Post
Thanks, I did a quick search on here and made the changes to make sure the minidump will go to the right place. I'll try to post one with my next BSOD.
Sometimes 64 bit store the DMP in c:\windows\memory.dmp. you can search for it (*.DMP)

If you have configured c panel to place it there we will wait.]

Ken
My System SpecsSystem Spec
26 Feb 2010   #10
dave2118

Ultimate x64 Windows 7
 
 

Yeah, I checked there as well. The odd thing is that it was logging to the minidump probably a week or two ago when I was dealing with dell.

Here is the output from the sevenforums tool.
My System SpecsSystem Spec
Reply

 BSOD - Stuck




Thread Tools




Similar help and support threads
Thread Forum
Stuck on Windows splash screen, safe mode stuck on classpnp.sys
After a power outage 3 weeks ago I was having issues with the system going down at around 5 minutes and then less and less time after that. I was told it was a display issue and to uninstall and reinstall my display drivers. I uninstalled my drivers and it was still the same. I felt like it was...
General Discussion
BSOD then stuck at start up repai
Start up repair will go for a few seconds. Then stop saying it cannot repair this computer. The info it gives me is this: Problem event name: StartupRepairOffline Probsig 5: AutoFailover Probsig 6: 15 Probsig 7: CorruptFile I've tried bootrec and there haven't been any restore...
BSOD Help and Support
Outlook stuck outbox- Not conventional 'stuck' either
Hi Guys, We have a single user here that has problems with stuck outbox messages in outlook. Off of only one of his email accounts in his profile. Off of only his computer. There are definitely some patterns of characteristics from the emails though, which I would imagine have something to do...
Microsoft Office
random BSOD, sometime I get stuck at startup
Hello, I've experienced some issue with my PC recently and formatting it didn't help. Please find attached the required files. The BSOD are essentially random, and sometimes when I power up the PC, it just doesn't startupt, staying stuck in the BIOS or something. I have an Acer predator,...
BSOD Help and Support
Stuck on 1 Nvidia driver - BSOD
Well I've tried to update to the latest Nvidia driver, get a BSOD during the process. According to my control panel I'm on version 285.38 with .62 being the latest. ******************************************************************************* * ...
BSOD Help and Support
BSOD - tried everything, keep getting stuck! Help!
Hi guys, I registered here to try and get some help with a computer I have. I bought a computer from a friend leaving the country and had it working fine (acer computer). The other day it will not start up at all... Power, but not post beeps or activity. After some trouble shooting I find out...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 10:22.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App