New
#1
New laptop -- no audio, programs freeze
Hi,
I bought a Dell Studio 1558 last week, with Windows 7 Home Premium. Memory is 4GB; processor Intel (R) Core i5 CPU M 430@2.27 GHz; Sophos antivirus; MS Works.
Two problems:
1. Programs freeze. I don't use heavy graphic-based programs or games only Word Processor. Even Gmail freezes. Simple things like Skype refuse to sign me in or freeze.
2. The audio has started to go off in the last three days, unless I reboot.
The IT guys in my University (Oxford) ran a hard disc scan and found nothing. Pardon my ignorance about IT matters, but I'll be glad if someone explains to me in simple language what the problem could be and how to go about it.
thanks,
J