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#1
Need help with diagnostic and fix
Hi all,
I've some weird things happening on my computer and I hope you can help me sort out things.
I've a fairly new computer with Windows 7 ultimate X64 and a WD1001 Caviar black hard drive.
I've had issues installing applications or drivers in the past (it was taking literally hours) but nothing really bad.
About 3 weeks ago my Windows update stopped working (it stays at 0%) and I couldn't update the virus definition in MS security essentials either.
I can't stop some services (like Win update) because of ""access denied" even though I do it as admin.
I tried to install a hard drive diagnostic tool: WD's Data Lifeguard diagnostic (I know it doesn't seem to be available for Win 7) but when I run it, it says I don't have any physical drive (but it sees the logical drives!)
Today I can't even start WinDLG!
I can run chkdsk but it returns nothing abnormal.
When I run with /R it says:
C:\Windows\system32>chkdsk /R
The type of the file system is NTFS.
Cannot lock current drive.
Chkdsk cannot run because the volume is in use by another process.
I don't any other process is running though
I tried to install HD Tune Pro (for Win7) but I can't install it (it says "Unable to execute file in Temporary directory. Setup aborted. Error 5: Access is denied")
What's going on?
Do you think it is a hard drive issue? a Windows 7 issue? A RAM issue?
Thanks in advance for your help!
A