May I have help in figuring out recent BSOD Please


  1. Posts : 28
    windows 7 ultimate 64bit, Win 7 Ul x86, XP
       #1

    May I have help in figuring out recent BSOD Please


    I recently built my first new system it has a Gigabyte mobo GA-MA790GPT-UD3H AM3
    Phenom II AM3 955 BE 3.2 was at 3.41 at crash,but I still do not believe this is the problem,the logs will tell more.It is back at 3.2 now(my OC was running 17 multiplier nothing else)
    Corsair 4gb memory CMX4GX3M2A1600C9 running at 800mhz running what it is supposed to at 999 24 41 1.65 v , Zalman LED9900A cooler idle at 29 - 32c On prime95 torture test 6hrs All OK (with oc) and never over 46c, I have 64bit core temp to see temps. ATI HD4850 10.2 drivers (seems this all started after update of video drivers from 10.1)
    I also have 2 Seagate 1TB HDs and 1TD WD Green HD,one of the Seagate HD's are a dynamic disk (full of videos no operating system) Not sure what else to tell

    I was reading the system nfo under errors and man seems like a bunch to me.I just don't know how to read them.I hope you can help!Thanks
    stin
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    stinman said:
    I recently built my first new system it has a Gigabyte mobo GA-MA790GPT-UD3H AM3
    Phenom II AM3 955 BE 3.2 was at 3.41 at crash,but I still do not believe this is the problem,the logs will tell more.It is back at 3.2 now(my OC was running 17 multiplier nothing else)
    Corsair 4gb memory CMX4GX3M2A1600C9 running at 800mhz running what it is supposed to at 999 24 41 1.65 v , Zalman LED9900A cooler idle at 29 - 32c On prime95 torture test 6hrs All OK (with oc) and never over 46c, I have 64bit core temp to see temps. ATI HD4850 10.2 drivers (seems this all started after update of video drivers from 10.1)
    I also have 2 Seagate 1TB HDs and 1TD WD Green HD,one of the Seagate HD's are a dynamic disk (full of videos no operating system) Not sure what else to tell

    I was reading the system nfo under errors and man seems like a bunch to me.I just don't know how to read them.I hope you can help!Thanks
    stin
    I hate to say this but this crash was probably caused by memory corruption. see the anaylsis. I do note that the perfect disk driver was involved so it may just be perfect disk corrupting the memory.

    I would remove PD just to check
    re-run ram after PD is gone
    run a system file check
    type cmd in search>right click and run as admin>sfc /scannow

    Let us know the results

    If you are over clocking stop


    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\K\Desktop\Minidumps\022810-18891-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0xfffff800`02e0d000 PsLoadedModuleList = 0xfffff800`0304ae50
    Debug session time: Sun Feb 28 16:17:19.850 2010 (GMT-5)
    System Uptime: 0 days 5:31:37.130
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ............................
    Loading User Symbols
    Loading unloaded module list
    .....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 3B, {c0000005, fffff80002e4803b, fffff88007742d00, 0}
    
    Probably caused by : memory_corruption ( nt!MmGetSessionId+1b )
    
    Followup: MachineOwner
    ---------
    
    3: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    SYSTEM_SERVICE_EXCEPTION (3b)
    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff80002e4803b, Address of the exception record for the exception that caused the bugcheck
    Arg3: fffff88007742d00, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    FAULTING_IP: 
    nt!MmGetSessionId+1b
    fffff800`02e4803b 8b4008          mov     eax,dword ptr [rax+8]
    
    CONTEXT:  fffff88007742d00 -- (.cxr 0xfffff88007742d00)
    rax=ff7ff880021ee000 rbx=0000000000000000 rcx=fffffa80060cbb30
    rdx=00000000ffffffff rsi=0000000000004c20 rdi=0000000000383748
    rip=fffff80002e4803b rsp=fffff880077436e8 rbp=fffff88007743ca0
     r8=0000000000000000  r9=0000000000000016 r10=fffffa80060cbb00
    r11=fffffa8007ff85a0 r12=0000000000000000 r13=fffffa80060cbb30
    r14=0000000000383b68 r15=0000000000000000
    iopl=0         nv up ei pl nz na po nc
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010206
    nt!MmGetSessionId+0x1b:
    fffff800`02e4803b 8b4008          mov     eax,dword ptr [rax+8] ds:002b:ff7ff880`021ee008=????????
    Resetting default scope
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x3B
    
    PROCESS_NAME:  PDEngine.exe
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff80002e4803b
    
    STACK_TEXT:  
    fffff880`077436e8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!MmGetSessionId+0x1b
    
    
    FOLLOWUP_IP: 
    nt!MmGetSessionId+1b
    fffff800`02e4803b 8b4008          mov     eax,dword ptr [rax+8]
    
    SYMBOL_STACK_INDEX:  0
    
    SYMBOL_NAME:  nt!MmGetSessionId+1b
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc600
    
    STACK_COMMAND:  .cxr 0xfffff88007742d00 ; kb
    
    IMAGE_NAME:  memory_corruption
    
    FAILURE_BUCKET_ID:  X64_0x3B_nt!MmGetSessionId+1b
    
    BUCKET_ID:  X64_0x3B_nt!MmGetSessionId+1b
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 28
    windows 7 ultimate 64bit, Win 7 Ul x86, XP
    Thread Starter
       #3

    I had a over clock


    I had a over clock when this happened.The overclock has been going for about 1 week.What I did notice was the ram was going over it's top rated speed.I also let windows do a check and then a update came for perfect disk to the next one.I am going to try your suggestions.I bought this ram under advice from someone who had it also.it would not run at suggested speed until i bumped the volts up x5 to 1.65.The timings were right except for one thing.They were 9 9 9 24 34 and they were supposed to be 999 24 41.The tech at corsair said to bump up the volts to 1.65 and put the timing at 9 9 9 24 41,this is what I did,but when I over clocked it ran it faster also.You can see I am in the learning stage,ha ha.Thanks,I will take your advice.I will report back to let you know how things are doing.Does this mean I need new memory,it is still under warranty,but Perfect disk is at fault also,could it have caused the corruption?Let me try what you said.
    stin

    There is no over clock now,it is all on auto except for the memory.I bought the memory also because of the 800MHz,I did what the tech guys at corsair told me to do for the memory to run right,it needed 1.65 v.
      My Computer


  4. Posts : 28
    windows 7 ultimate 64bit, Win 7 Ul x86, XP
    Thread Starter
       #4

    I ran memorytest86+ for 2.5 hrs last night and no errors were found?Will this be sufficient for a 64bit system?I did not uninstall Perfect Disk,hopefully the update will fix.Thanks for your help zigzag-how do I rep you?
    stin
    Last edited by stinman; 01 Mar 2010 at 09:50.
      My Computer


 

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