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Windows 7: BSOD: system isn't saving the dump files anymore

28 Feb 2010   #1
djv

Windows 7
 
 
BSOD: system isn't saving the dump files anymore

I've had several BSOD stops lately (been working on finding the problem for some time) but haven't had a new memory.dmp or minidump file saved since 2/23. As far as I can tell, the settings are correct. Any ideas what's causing this? Hard to upload the current dump files when there aren't any!


My System SpecsSystem Spec
.
28 Feb 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by djv View Post
I've had several BSOD stops lately (been working on finding the problem for some time) but haven't had a new memory.dmp or minidump file saved since 2/23. As far as I can tell, the settings are correct. Any ideas what's causing this? Hard to upload the current dump files when there aren't any!
Are the setting in system control panel set like this?
My System SpecsSystem Spec
28 Feb 2010   #3
djv

Windows 7
 
 

Yep, those are the 'settings' I was talking about! I've been allowing the auto restart, but I'm beginning to think that's a bad idea.
My System SpecsSystem Spec
.

28 Feb 2010   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by djv View Post
Yep, those are the 'settings' I was talking about! I've been allowing the auto restart, but I'm beginning to think that's a bad idea.
Restart may be a bad idea because the dmp may not be finished writing before restart. that would kill the dmp file. Let us know. we can force it to write if it is necessary.

good luck


Ken
My System SpecsSystem Spec
28 Feb 2010   #5
djv

Windows 7
 
 

It APPEARS to be finished writing the dmp file (gets to 100% and there's a few seconds pause before the restart) I'll stop the auto restart for now and let you know after the next one!
My System SpecsSystem Spec
01 Mar 2010   #6
djv

Windows 7
 
 
UPDATE: Still no new dump files

Just recovered from the latest BSOD. Waited until it indicated it was done writing and told me to contact my tech support. Still no memory.dmp file since 2/23. any other ideas what's going on?
thx!
My System SpecsSystem Spec
02 Mar 2010   #7
djv

Windows 7
 
 
Solved?

I'm gonna close this one out as solved. HP tech support had me reload the OS and it's saving the dump files again. (Still BSOD though, that's another issue. At least I can look at and upload the dump files to get help!)
My System SpecsSystem Spec
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 BSOD: system isn't saving the dump files anymore




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