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Windows 7: Please, Help me with this!

01 Mar 2010   #1
tiko88

 
 
Please, Help me with this!

I have a few problems with my new computer, I build using the best brands I know and bought the new windows 7 Professional no the store.
But I don't know why, I have a lot of problems with this PC.

The problem was appeared on my screen after few restarts is:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF80002E0C00E
BCP3: FFFFF88006FDDE60
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\030110-19203-01.dmp
C:\Users\Fernando Fayzano\AppData\Local\Temp\WER-28626-0.sysdata.xml

Read our privacy statement online:
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If the online privacy statement is not available, please read our privacy statement offline:
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I attach the debug logs here, for a further assistance.
Thank you guys, and I hope to find a solution.
Bye

Thiago Oliveira


My System SpecsSystem Spec
.
01 Mar 2010   #2
usasma
Microsoft MVP

 
 

11 memory dump files (all from 01 Mar 2010)
1 STOP 0xA; 3 STOP 0x24; 6 STOP 0x3B
3 are blamed on NTFS.sys; 3 on ntkrnlmp.exe; 3 on win32k.sys; 1 on Pool corruption, and 2 unknown

I'd suspect that this is a hardware problem - most likely associated with your hard drive.

I would first uninstall all of your Adobe products in order to remove the outdated adfs.SYS (Thu Jun 26 16:52:37 2008) file system filter driver (http://www.carrona.org/dvrref.html#a)

Then, please run this test:
Quote:
CHKDSK /R /F:
Run CHKDSK /R /F from an elevated (Run as adminstrator) Command Prompt. Please do this for each hard drive on your system.
When it tells you it can't do it right now - and asks you if you'd like to do it at the next reboot - answer Y (for Yes) and press Enter. Then reboot and let the test run. It may take a while for it to run, but keep an occasional eye on it to see if it generates any errors. See "CHKDSK LogFile" below in order to check the results of the test.

Elevated Command Prompt:
Go to Start and type in "cmd.exe" (without the quotes)
At the top of the Search Box, right click on Cmd.exe and select "Run as administrator"

CHKDSK LogFile:
Go to Start and type in "eventvwr.msc" (without the quotes) and press Enter
Expand the Windows logs heading, then select the Application log file entry.
Double click on the Source column header.
Scroll down the list until you find the Chkdsk entry (wininit for Win7) (winlogon for XP).
Copy/paste the results into your next post.
Then run these free diagnostics:
Quote:
H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Malware (read the details at the link)
Post the results and we'll move on from there.

Summary of the BSOD's:
Code:
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Mon Mar  1 12:58:15.582 2010 (GMT-5)
System Uptime: 0 days 0:08:57.724
BugCheck 24, {1904fb, fffff88006b503c8, fffff88006b4fc20, fffff880012208ad}
Probably caused by : Ntfs.sys ( Ntfs!NtfsProcessUsnRecordsForCommit+16d )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  msfeedssync.ex
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Mon Mar  1 12:59:56.732 2010 (GMT-5)
System Uptime: 0 days 0:00:52.277
BugCheck 3B, {c0000005, fffff80002e0c00e, fffff88006fdde60, 0}
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+182 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  WerFault.exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Mon Mar  1 13:56:02.456 2010 (GMT-5)
System Uptime: 0 days 0:00:46.002
BugCheck 3B, {c0000005, fffff80002c7d755, fffff8800250bdc0, 0}
Probably caused by : ntkrnlmp.exe ( nt!SepNormalAccessCheck+175 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  services.exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Mon Mar  1 13:59:02.836 2010 (GMT-5)
System Uptime: 0 days 0:00:26.006
BugCheck 3B, {c0000005, fffff80002f44f57, fffff880020a1d70, 0}
Probably caused by : ntkrnlmp.exe ( nt!ObLogSecurityDescriptor+22c )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  services.exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Mon Mar  1 14:01:04.483 2010 (GMT-5)
System Uptime: 0 days 0:01:01.654
BugCheck 24, {1904fb, fffff8800318c8d8, fffff8800318c130, fffff880012fc6aa}
Probably caused by : Ntfs.sys ( Ntfs!NtfsCommonClose+1ea )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Mon Mar  1 14:03:24.476 2010 (GMT-5)
System Uptime: 0 days 0:01:19.022
BugCheck 3B, {c0000005, fffff960001d04ad, fffff880067c2790, 0}
Probably caused by : win32k.sys ( win32k!NtUserGetProp+3d )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  WerFault.exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Mon Mar  1 14:05:22.585 2010 (GMT-5)
System Uptime: 0 days 0:00:54.459
BugCheck 3B, {c0000005, fffff96000194c5f, fffff880042a9d50, 0}
Probably caused by : win32k.sys ( win32k!XEPALOBJ::vUnrefPalette+f )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  HelpPane.exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Mon Mar  1 14:20:43.287 2010 (GMT-5)
System Uptime: 0 days 0:00:06.832
BugCheck A, {fffff8800d277000, 2, 0, fffff80002ccccf0}
Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+260 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Mon Mar  1 15:03:04.745 2010 (GMT-5)
System Uptime: 0 days 0:41:31.290
BugCheck 3B, {c0000005, fffff9600016a51d, fffff88006bf84f0, 0}
Probably caused by : win32k.sys ( win32k!EXLATEOBJ::bInitXlateObj+a5 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  chrome.exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Mon Mar  1 15:07:28.999 2010 (GMT-5)
System Uptime: 0 days 0:03:16.544
BugCheck 24, {1904fb, fffff880058ff3f8, fffff880058fec50, fffff8800130bb76}
Probably caused by : Ntfs.sys ( Ntfs!NtfsOpenAttribute+326 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  services.exe
My System SpecsSystem Spec
01 Mar 2010   #3
tiko88

 
 

Man I appreciate all you did for me, really thank you!
Now I going to do those things and I hope back with good news!

Thankx for all,
Bye.
My System SpecsSystem Spec
.

02 Mar 2010   #4
tiko88

 
 

Ok Man, when I see the event viewer eventvwr.msc I could see a lot of problems was happening in my windows, I copy the screen just to put here to you see. It's crazy... And the results of the CHKDSK is:


Checking file system on C:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 5)...
172800 file records processed. File verification completed.
52 large file records processed. 0 bad file records processed. 2 EA records processed. 44 reparse records processed. CHKDSK is verifying indexes (stage 2 of 5)...
214638 index entries processed. Index verification completed.
0 unindexed files scanned. 0 unindexed files recovered. CHKDSK is verifying security descriptors (stage 3 of 5)...
172800 file SDs/SIDs processed. Cleaning up 197 unused index entries from index $SII of file 0x9.
Cleaning up 197 unused index entries from index $SDH of file 0x9.
Cleaning up 197 unused security descriptors.
Security descriptor verification completed.
20920 data files processed. CHKDSK is verifying Usn Journal...
35536376 USN bytes processed. Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
172784 files processed. File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
71528114 free clusters processed. Free space verification is complete.
Windows has checked the file system and found no problems.

312466431 KB total disk space.
26006608 KB in 105355 files.
64120 KB in 20921 indexes.
0 KB in bad sectors.
283243 KB in use by the system.
65536 KB occupied by the log file.
286112460 KB available on disk.

4096 bytes in each allocation unit.
78116607 total allocation units on disk.
71528115 allocation units available on disk.

Internal Info:
00 a3 02 00 4f ed 01 00 1d a7 03 00 00 00 00 00 ....O...........
9f 00 00 00 2c 00 00 00 00 00 00 00 00 00 00 00 ....,...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

Windows has finished checking your disk.
Please wait while your computer restarts.


Now I going to try the diagnostics...

One more time,
Thank you.
My System SpecsSystem Spec
02 Mar 2010   #5
tiko88

 
 

BAD News, I can't run the HD Diagnostics, I think the problem is the Hard Drive to.
I going to wait for a answer and later try to change the Samsung Hard Drive at the local I bought.

And just for complain, I had more than 12 Blue screen errors.
I'd never saw this.

Ok, now I waiting for a position of yourself.
Thank you
Bye
My System SpecsSystem Spec
02 Mar 2010   #6
tiko88

 
 

Something very strange happen, cause I open the computer to see the hardware, unplug some cables and other HD just to test and after all when the computer starts I don't have any problems, I talking about 3 or 4 hours with no problem.
Really crazy right?
One question, is that possible?
Let me explain, is possible all the errors was one cabe or something like that, causing all this things?

Thank's
bye
My System SpecsSystem Spec
02 Mar 2010   #7
FZ21Z

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by tiko88 View Post
Let me explain, is possible all the errors was one cabe or something like that, causing all this things?
Quite possibly, if you hadn't connected something properly. Glad you got it sorted.
My System SpecsSystem Spec
02 Mar 2010   #8
tiko88

 
 

Oh is good to say, I don't know if the errors finally stopped...
But at the moment all running good!

huehuehuhe, thank's for all guys.
Byee
My System SpecsSystem Spec
03 Mar 2010   #9
tiko88

 
 
Again...

Hey Guys,

I'm back, sorry but the problems still happening.

I don't know why!
When Windows start I have the GFxUI error and all starts again, errors and blue screen.
And into the Blue screen I can see the most part of the errors are Ntfs.sys file.

What I need to do?

Thanks for all.
My System SpecsSystem Spec
Reply

 Please, Help me with this!




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