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Windows 7: Bluescreen crashes

27 Mar 2010   #41
pursuant

windows 7
 
 
dmp file

here it is
thanks


My System SpecsSystem Spec
.
28 Mar 2010   #42
ickymay

win7 ultimate / virtual box
 
 

Quote   Quote: Originally Posted by pursuant View Post
here it is
thanks
the ntoskrnl still isn't being recognized by debugger , please can your open an elevated cmd prompt and type in "where /r c:\ /f /t ntoskrnl.* > 0 & start notepad 0" then upload the output txt file here
My System SpecsSystem Spec
28 Mar 2010   #43
pursuant

windows 7
 
 
notepad text

I think I got this right...

Thanks
My System SpecsSystem Spec
.

29 Mar 2010   #44
jcgriff2

Windows 7 - Vista
 
 

ntoskrnl.exe shows an update - 8 December 2009 -

Code:
 3899464   12/8/2009    4:40:12 AM  c:\Windows\System32\ntoskrnl.exe
 3899472   7/13/2009    6:20:44 PM  c:\Windows\winsxs\x86_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7600.16385_none_6c06b7c41576a7d9\ntoskrnl.exe
 3899464   12/8/2009    4:40:12 AM  c:\Windows\winsxs\x86_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7600.16481_none_6c02b882157a3fa4\ntoskrnl.exe
 3899992   12/8/2009    5:04:13 AM  c:\Windows\winsxs\x86_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7600.20591_none_6c8185612e9ffb5f\ntoskrnl.exe
Several of us have emailed Microsoft requesting clarification on the SYM errors. No reply yet (except noting info passed on to symbol people).

jcgriff2

.
My System SpecsSystem Spec
29 Mar 2010   #45
pursuant

windows 7
 
 
what does this mean?

What type of problem is it? I am fairly limited in my technical skill when it comes to this level of the computer.

Thanks Again
My System SpecsSystem Spec
02 Apr 2010   #46
jcgriff2

Windows 7 - Vista
 
 

ntsokrnl.exe = the Microsoft Windows NT Kernel

Tech Support Forum - View Single Post - BSOD - First time here, hopefully I posted correctly!

Regards. . .

jcgriff2

.
My System SpecsSystem Spec
03 Apr 2010   #47
pursuant

windows 7
 
 
additional information

There have been no crashes for 4 days and I have not had my WD external hard drive hooked up for 4 days. I went to their support site and they cannot guarantee that it will work with windows 7 but they think it will because 7 uses the same drivers as vista . Does this look like the culprit?
My System SpecsSystem Spec
04 Apr 2010   #48
jcgriff2

Windows 7 - Vista
 
 

You should not need any drivers for the WD external USB drive. It is PnP... right?

If you are installing a backup app (like Maxtor's One Touch, for example) - you are almost guaranteed to BSOD as the majority of those backup apps were written in the XP-era and do not run properly under Vista or Windows 7.

The age of the WD drive may be a problem, but I don't think so as I have external USB drive from 2007 that works fine under Windows 7 x64. I just plug it in and copy files from it or to it.

Regards. . .

jcgriff2

.
My System SpecsSystem Spec
04 Apr 2010   #49
pursuant

windows 7
 
 
WD drive

My drive is firewire, does that make a difference? The drive seems to function most of the time, that is it always shows up in "my computer". I did not install the backup software that came with it, so as you said it is plug and play.... at this point its 5 days without a crash with it unplugged. I will tryin plugging it back in and see what happens.
My System SpecsSystem Spec
06 Apr 2010   #50
jcgriff2

Windows 7 - Vista
 
 

Doesn't it have a USB connection in addition to firewire?

If so, I would try USB connection and see if it makes a difference.

Regards. . .

jcgriff2

.
My System SpecsSystem Spec
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 Bluescreen crashes




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