Windows 7 freeze during startup


  1. Posts : 2
    Windows 7 Professional 64 Bit
       #1

    Windows 7 freeze during startup


    Hi,
    my Windows 7 Professional 64 Bit crashes during startup (freezes showing the windows logo).

    This is the error description:

    Code:
    Problemsignatur:
      Problemereignisname:    BlueScreen
      Betriebsystemversion:    6.1.7600.2.0.0.256.48
      Gebietsschema-ID:    1031
    
    Zusatzinformationen zum Problem:
      BCCode:    124
      BCP1:    0000000000000000
      BCP2:    FFFFFA80061768F8
      BCP3:    0000000000000000
      BCP4:    0000000000000000
      OS Version:    6_1_7600
      Service Pack:    0_0
      Product:    256_1
    The safe mode still works.

    The System log reports an Error: "Kernel-Power", ID 41.

    I reset my BIOS to default config, checked my RAM, nothing changed.

    It'd be great if someone could analyze the attached dump!
      My Computer


  2. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #2

    flat1984 said:
    Hi,
    my Windows 7 Professional 64 Bit crashes during startup (freezes showing the windows logo).

    This is the error description:

    Code:
    Problemsignatur:
      Problemereignisname:    BlueScreen
      Betriebsystemversion:    6.1.7600.2.0.0.256.48
      Gebietsschema-ID:    1031
     
    Zusatzinformationen zum Problem:
      BCCode:    124
      BCP1:    0000000000000000
      BCP2:    FFFFFA80061768F8
      BCP3:    0000000000000000
      BCP4:    0000000000000000
      OS Version:    6_1_7600
      Service Pack:    0_0
      Product:    256_1
    The safe mode still works.

    The System log reports an Error: "Kernel-Power", ID 41.

    I reset my BIOS to default config, checked my RAM, nothing changed.

    It'd be great if someone could analyze the attached dump!

    Hello Welcome to SF,

    Its some hardware component that has caused the problem. Follow this link it should help

    https://www.sevenforums.com/crash-loc...-what-try.html

    Code:
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa800640d8f8, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
    Debugging Details:
    ------------------
    
    BUGCHECK_STR:  0x124_GenuineIntel
    CUSTOMER_CRASH_COUNT:  1
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    PROCESS_NAME:  System
    CURRENT_IRQL:  0
    STACK_TEXT:  
    fffff880`01fae6f0 fffff800`0250aa89 : fffffa80`0640d8d0 fffffa80`05237680 00000000`00000008 00000000`00000001 : nt!WheapCreateLiveTriageDump+0x6c
    fffff880`01faec10 fffff800`023ec547 : fffffa80`0640d8d0 fffff800`024655f8 fffffa80`05237680 00000002`00000005 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
    fffff880`01faec40 fffff800`02354b95 : fffff800`024c7360 fffffa80`0664c888 fffffa80`0664c880 fffffa80`05237680 : nt!WheapProcessWorkQueueItem+0x57
    fffff880`01faec80 fffff800`022cf161 : fffff880`01249e00 fffff800`02354b70 fffffa80`05237680 00000000`00000000 : nt!WheapWorkQueueWorkerRoutine+0x25
    fffff880`01faecb0 fffff800`02565166 : 023097bf`0f000044 fffffa80`05237680 00000000`00000080 fffffa80`05188b30 : nt!ExpWorkerThread+0x111
    fffff880`01faed40 fffff800`022a0486 : fffff880`01e5d180 fffffa80`05237680 fffff880`01e67fc0 0fd03b41`01518d44 : nt!PspSystemThreadStartup+0x5a
    fffff880`01faed80 00000000`00000000 : fffff880`01faf000 fffff880`01fa9000 fffff880`02356540 00000000`00000000 : nt!KxStartSystemThread+0x16
    
    STACK_COMMAND:  kb
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: hardware
    IMAGE_NAME:  hardware
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_BUS_PRV
    Hope this helps,
    Captain
      My Computer


  3. Posts : 2
    Windows 7 Professional 64 Bit
    Thread Starter
       #3

    Thx a lot,
    I'll try to figure out the defect hardware step-by-step
      My Computer


 

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