The Win7 Explorer Crash :/

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  1. Posts : 7
    7 x64
       #1

    The Win7 Explorer Crash :/


    Right-Click crash. I've googled, but I dont have the "hardware accelerator" in the 'SQDServices' area in the registry.

    Oh, and sidenote from this - Does anybody know how to add 'shortcut keys' in the contextual menu? My lappy on 7 you can right click and hit "D" for delete, but my desktop wont

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: explorer.exe
    Application Version: 6.1.7600.16450
    Application Timestamp: 4aebab8d
    Fault Module Name: ntdll.dll
    Fault Module Version: 6.1.7600.16385
    Fault Module Timestamp: 4a5be02b
    Exception Code: c000041d
    Exception Offset: 000000000003202d
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033
    Additional Information 1: aff8
    Additional Information 2: aff80772179d77de81dd229660ed5019
    Additional Information 3: f02b
    Additional Information 4: f02b2363a5df853e6aa3e8193c9b26b6
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    MDeth said:
    Right-Click crash. I've googled, but I dont have the "hardware accelerator" in the 'SQDServices' area in the registry.

    Oh, and sidenote from this - Does anybody know how to add 'shortcut keys' in the contextual menu? My lappy on 7 you can right click and hit "D" for delete, but my desktop wont

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: explorer.exe
    Application Version: 6.1.7600.16450
    Application Timestamp: 4aebab8d
    Fault Module Name: ntdll.dll
    Fault Module Version: 6.1.7600.16385
    Fault Module Timestamp: 4a5be02b
    Exception Code: c000041d
    Exception Offset: 000000000003202d
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033
    Additional Information 1: aff8
    Additional Information 2: aff80772179d77de81dd229660ed5019
    Additional Information 3: f02b
    Additional Information 4: f02b2363a5df853e6aa3e8193c9b26b6
    MD

    We would be able to help you more if we had a picture of the event ID and source codes. Use the built-in snipping tool (type snipping in search) and upload it using the attachment icon (shaped like a paperclip) on the reply form. See Pics


    Let us know if you need help

    Ken
      My Computer


  3. Posts : 7
    7 x64
    Thread Starter
       #3

    Next time it happens, I will take a pic with my cameraphone. Other than that, PrntScrn wont work, nothing does...its frozen until you restart windows explorer

    Umm, can't do anything while Windows Explorer crashes bro. Kinda...freezes everything until it restarts ?

    The box that pops up says Windows Explorer has stopped responding (i think)? You can't open start menu, click on desktop etc....its an EXPLORER CRASH....
    I copied the instance ID again, here it is. Thats ALL THERE IS. There is that string under details, and either close program, or send to Windows for analysis.

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: explorer.exe
    Application Version: 6.1.7600.16450
    Application Timestamp: 4aebab8d
    Fault Module Name: comctl32.dll
    Fault Module Version: 6.10.7600.16400
    Fault Module Timestamp: 4a698212
    Exception Code: c000041d
    Exception Offset: 0000000000130ab5
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033
    Additional Information 1: 54c9
    Additional Information 2: 54c9211a583a6435a2effb148f21868f
    Additional Information 3: b95f
    Additional Information 4: b95f8298b7708441bb15d487749cbfb4

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      My Computer


  4. Posts : 7
    7 x64
    Thread Starter
       #4

    Trying to lookup the shellexview process, but a link in another post is now null.
      My Computer


  5. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #5

    Hello,

    I suspect it's an issue with Context Menu. Download ShellExView

    The rule is to disable non-Microsoft context menu handlers *one-by-one* and verify if the problem is solved. If disabling one does not solve the problem, undo the disabled item and disable the next non-Microsoft handler. Do the same until the problem is solved and finally identify the culprit. Scroll right to see the Company Name column in ShellExView.

    Hope this helps,
    Captain
      My Computer


  6. Posts : 7
    7 x64
    Thread Starter
       #6

    Disabled everything not microsoft, still didnt work. An it actually lagged when I right clicked - (its never done that before). It just is a completely random instance, I can't seem to make it happen.

    If you really think I need to do it individually, I'll try it, but mine were, WinRar Eset Malwarebytes Bluewire config nvidia O&O defrag sony dadc and sun microsystems
      My Computer


  7. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #7

    MDeth said:
    Disabled everything not microsoft, still didnt work. An it actually lagged when I right clicked - (its never done that before). It just is a completely random instance, I can't seem to make it happen.

    If you really think I need to do it individually, I'll try it, but mine were, WinRar Eset Malwarebytes Bluewire config nvidia O&O defrag sony dadc and sun microsystems
    OK.. I would recommend so you could refer to this link as well Right-click is slow or weird behavior caused by context menu handlers

    - Captain
      My Computer


  8. Posts : 7
    7 x64
    Thread Starter
       #8

    Sorry to waste your time, but I read the article. I can't make it crash? It will randomly do it, and when it started i figured it was a paging/pooled memory issue (see last sentence of next paragraph).

    So, to try to troubleshoot...is kind of impossible. Like I said I disabled all non-Micro processes in the contextual menus, and I'm still getting it sporadically.
    Ive noticed it like I originally said while transferring whole rips of games I've backed up in .rar format.

    I've got 2x2GB of Corsair (not value select) DDR2 with the heatsinks on them
      My Computer


  9. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #9

    MDeth said:
    Sorry to waste your time, but I read the article. I can't make it crash? It will randomly do it, and when it started i figured it was a paging/pooled memory issue (see last sentence of next paragraph).

    So, to try to troubleshoot...is kind of impossible. Like I said I disabled all non-Micro processes in the contextual menus, and I'm still getting it sporadically.
    Ive noticed it like I originally said while transferring whole rips of games I've backed up in .rar format.

    I've got 2x2GB of Corsair (not value select) DDR2 with the heatsinks on them
    Its OK mate. Next time when it crash just try to find extact what here you doing to make the crash so we can find what would the problem. Its kind of hard to troubleshoot random issues. Check you DEP Settingstry just to make that option to Esseitial Windows program. Also try to create a Test Windows Profile and see whether it happens in that profile. Report us back how it goes !!

    Good Luck,
    Captain
      My Computer


  10. Posts : 7
    7 x64
    Thread Starter
       #10

    It crashes most often when trying to empty the recycle bin...

    I turned DEP off via cmd prompt, Ill keep you posted I guess.
      My Computer


 
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