Very random crashes


  1. Posts : 5
    windows 7
       #1

    Very random crashes


    Hello, i have a little problem and maybe someone can help me please

    the crashes happens twice or more per day
    it can happens in any time or while the computer is resting
    the monitor just freeze and in need to restart and some times it freeze and restart it self
    I attached the Minidump zip file

    my windows 7 is in Spanish and this is one of the messages (Most of the time there is no messages it's just crashes)

    Firma con problemas:
    Nombre del evento de problema: BlueScreen
    Versión del sistema operativo: 6.1.7600.2.0.0.768.3
    Id. de configuración regional: 3082

    Información adicional del problema:
    BCCode: 9087
    BCP1: 0000000000000000
    BCP2: 0000000000000000
    BCP3: 0000000000000000
    BCP4: 0000000000000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Archivos que ayudan a describir el problema:
    C:\Windows\Minidump\030710-20280-01.dmp
    C:\Users\Ivan Ariel\AppData\Local\Temp\WER-37658-0.sysdata.xml

    Lea nuestra declaración de privacidad en línea:
    Windows 7 Privacy Statement - Microsoft Windows

    Si la declaración de privacidad en línea no está disponible, lea la declaración de privacidad sin conexión:
    C:\Windows\system32\es-ES\erofflps.txt
    /////////////////////////////////////////////////////////////////////////////////////////

    my computer is
    Aspire 5732z
    pentium(R) Duel-core T4400 @ 2.2GB
    4 GB Ram
    ATI mobility radeon HD 4570
    HDD Hitachi HTS545032B9A300


    Thank you very very much for your help
      My Computer


  2. Posts : 396
    Windows 7 Professional x64
       #2

    I'm getting this problem too.
      My Computer


  3. Posts : 5
    windows 7
    Thread Starter
       #3

    here is my files wite diagnostic toool
      My Computer


  4. Posts : 2,573
    Win7 Ultimate X64
       #4

    All four dump files report same error code 0x9087 this is an unknown bugcheck code so no description im afraid

    All four crashes were caused by your raid driver iaStor.sys
    I would download and install a fresh copy of this driver

    Also run a system file check
    start>cmd.exe>right click run as admin>type sfc /scannow

    If you are overclocking stop


    Hope this helps
      My Computer


  5. Posts : 5
    windows 7
    Thread Starter
       #5

    Thank you Pauly but it not worked

    the system check i done before you told me and i done it again after your message just in case
    i got inside the intel website and downloaded the Intel(R) Matrix Storage Manager 8.9.1023.
    so i run my computer again and after 4 hours it crush again without bsod message.
    i wanted to say that in the zip file that i sand there is just 4 minidumps but in realty my computer crash alot more without the dump file.

    i have another problem i think it's not related - after i type something or just press a key the touchpad doesn't work for a second, and then come back.

    I want to say that the computer is new i bought it 7 days ago. and the store don't want to help me nor replace the computer. or give me my money back.
      My Computer


  6. Posts : 2,573
    Win7 Ultimate X64
       #6

    If the computer is only 7 days old and does not work you are entitled to return it for a replacement/refund. I would take it back to the store and demand my money back, you should not be having problems like this on a brand new machine
      My Computer


  7. Posts : 5
    windows 7
    Thread Starter
       #7

    I try to go to the store i demanded my money back and they said that they can't do that. i said that i want a replacment and they said no!! and i said to them that i will give them more money just to give me another computer better one and they said no!!!!! so the law in spain is not so good for the costumer. i asked for help in the service of costumer in Barcelona and they say that they will give me an answer in two monthes!!!!! so i'm ****ed!!!!!!
      My Computer


  8. Posts : 5
    windows 7
    Thread Starter
       #8

    I have 2 new dump files it happens at night while i was sleeping.
    in the events log i saw that it restartd alone twice. and after 30 minuts of the second one he had anoter two "sidebyside" errors.

    1.
    Error al generar el contexto de activación para "c:\program files (x86)\windows live\photo gallery\MovieMaker.Exe". Error en el archivo de manifiesto o directiva "c:\program files (x86)\windows live\photo gallery\WLMFDS.DLL" en la línea 8. La identidad de componente encontrada en el manifiesto no coincide con la del componente solicitado. La referencia es WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1". La definición es WLMFDS,processorArchitecture="x86",type="win32",version="1.0.0.1". Use sxstrace.exe para obtener un diagnóstico detallado.

    2.
    Error al generar el contexto de activación para "c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll". Error en el archivo de manifiesto o directiva "c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll" en la línea 3. El valor "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" del atributo "version" del elemento "assemblyIdentity" no es válido.
      My Computer


 

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