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windows live communications platform has stopped
Hi as of yesterday all of a sudden my spybot picked up a win32fraudpack. warning and found 0.exe - which was identified as trojan, after halting the process and deleting the file, my Windows Live Messenger stopped working, I uninstalled all Windows Live components from my laptop. I then proceeded to do full scan of my system with Kaspersky AV 2010 - found infected files and deleted them. Thereafter I did a registry clean with CC cleaner.
after what I ran the Kaspersky again - came back clean. Then went back to WLM website and downloaded a fresh copy of the Windows Live Messanger, installed it - now every time I try to launch it I get that error : windows live communications platform has stopped working. Funny thing is If I dont close the error message MSN runs fine and I can use it, the moment I close the error message I get signed out?
went to even viewer here is the details :
Faulting application name: wlcomm.exe, version: 14.0.8098.930, time stamp: 0x4ac41a12
Faulting module name: kernel32.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdbde
Exception code: 0xc0000005
Fault offset: 0x0003c113
Faulting process id: 0x1304
Faulting application start time: 0x01cabeb731b2fd6d
Faulting application path: C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe
Faulting module path: C:\Windows\syswow64\kernel32.dll
Report Id: 743c77fd-2aaa-11df-bf9c-001e4cdf2f0d
Now I dont know what this means, but as far as I know kernel32.dll is an important file?
Other than that everything else works just fine, could someone please advice what is wrong and how to fix this? Thank you.
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