Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: BSOD - Cause: ? - 4 different minidumps included

08 Mar 2010   #1

WIndows 7 x64 RTM
BSOD - Cause: ? - 4 different minidumps included


first of all, yes i've read about the other bsod threads, but non of their minidumps was the same as mine, so i decided to open a new thread.

I bought this PC on thursday and have had problems with it ever since. After installing windows i got bluescreens every few minutes, running different applications (like ie or firefox) or none at all, at startup, at shut down, never in saved mode, though.
I installed windows debugging tools to analyse the minidumps or memory dumps and google its contents and try to fix it in the last 5 days.

Ive had loads of different bluescreens, here are the ones i remember:

1. System_service_exception

0x000003B or 0x0000007E

2. dxgmm1.sys
3. ntfs.sys
4. cage_manager
5. amdppm.sys
6. tcpip.sys
7. memory.dmp always showed me the problem was cdd.dll

I might have fixed some of them or cause different bluscreens by doing:

- reinstall windows --> 3. time reinstalling bluscreen allready at first windows start
- install updates
- install no updates
- latest drivers for mainboard, audio, display, chipset, lan, usb, raid.
- windows drivers
- different drivers (like catalyst 10.1, 10.2, earlier)
- additionally install directX
- sfc /scannow
- chkdsk /r
- windows recovery
and much more

!! only improvement: after installing a codec pack by shark007 ( - Windows 7 Codecs - WMP12 Codecs) i only get crashes when playing games! thats pretty good but what caused it? something to do with directX maybe? i want to play games though, so i need to really fix it.

What i need is someone that can really read the minidumps, since some parameters are always the same:

LAST_CONTROL_TRANSFER: from fffff800031a4df0 to fffff80002e8efb4

fffff880`07166b50 fffff800`031a4df0 : fffff880`00000000 00000000`00000001 fffffa80`039e3500 ff7ffa80`03ba4ba8 : nt!KeSetEvent+0x124
fffff880`07166bc0 fffff800`02e8a153 : fffffa80`03c96b60 fffffa80`04d3e280 00000000`00000000 fffffa80`03ba4ba0 : nt!NtSetEvent+0x90
fffff880`07166c20 00000000`7723ff9a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`031efa48 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7723ff9a

RapidShare: 1-CLICK Web hosting - Easy Filehosting

I really appreciate any help since i tried all i could and im pretty desperate right now.

Hardware failure is possible, but since i got it working for the desktop for now and i was able to play for like an hour yesterday im not sure it is the new hardware. i cant say what hardware it might be anyway.

My System SpecsSystem Spec
08 Mar 2010   #2

WIndows 7 x64 RTM

ok i read about driver verifier on this forum and did that. the last few bluescreens all say it was the dxgmms1.sys problem, which points to directx if im not mistaken:

*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
Probably caused by : dxgmms1.sys ( dxgmms1!VidMmDestroyAllocation+14 )

but i got the latest version installed, latest graphic drivers, too. so whats the problem?
My System SpecsSystem Spec
08 Mar 2010   #3

Win7 Ultimate X64

Havent read your dumps but if the driver verified dumps are pointing at dxgmms as you quoted and they are the latest updated versions already then i would try removing totally and reinstalling a fresh copy
My System SpecsSystem Spec

08 Mar 2010   #4

WIndows 7 x64 RTM

Hey Pauly,

thanks for the answer. Unfortunatly, i have allready installed windows 3 times as mentioned above, the 3. time it even crashed at the very first login screen. It must have something to do with the hardware. Thats why i need someone to take a look at my minidumps.
My System SpecsSystem Spec

 BSOD - Cause: ? - 4 different minidumps included

Thread Tools

Similar help and support threads
Thread Forum
Continuous BSOD no matter what (Minidumps and other data included)
Hi! I built a pc for my parents last year and it has had issues from the beginning. It has an i5 4460, Crucial MX100 256Gb, Gigabyte H97N-WIFI, Kingston HyperX 2x4gb, WD blue 1TB HDD, Seasonic G-550 wrapped in Antec ISK 600. The PC does not have a graphics card. Hardware-wise it should be a...
BSOD Help and Support
BSOD- included minidumps
I have had multiple BSOD's. These only seem to happen when I play battlefield 4 multiplayer- I have completed single player and do not remember any BSOD while playing single player. these are the things I have tried to solve the problem and have failed so far: memtest86- I got 1 pass...
BSOD Help and Support
BSOD when browsing internet using Google Chrome [Minidumps included]
Hi everyone, I've been facing alot of BSOD lately and it's beginning to piss me off. I have no idea what might be causing it apart from the RAM but here are the minidumps, I don't know what to do with them or how to read them so it will be great if someone could help with this. It happens mostly...
BSOD Help and Support
BSOD 0x1A when browsing internet or randomly [minidumps included]
PC specs: i5-2400 @ 3.10ghz 4gb corsair vengeance ram 1gb nvidia gtx 550ti 2tb seagate baracuda @ 7200rpm BSOD\s are totally random, can happen anytime from listening to music or just browsing the internet. Most of the time it is 0x1a but sometimes it is also 0x01. It will be great if...
BSOD Help and Support
Lots of Windows 7 x64 BSOD's Minidumps included.
Hey everyone, I need your help. I have uploaded the minidumps so please take a look and let me know what you think is wrong. I am ready to get this problem fixed. Thanks,
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 14:08.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App