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Windows 7: windows 7 stuck

09 Mar 2010   #1

windows 7 stuck

I have problem with windows 7. When windows 7 loaded, everything is stuck, and this message appear - Gd.exe has stopped working. Windows is checking for a solution to the problem, but stuck in it and nothing. i don't know what to do.

My System SpecsSystem Spec
09 Mar 2010   #2


Can you use the machine at all?

Get a copy of Malwarebytes and Super Anti Spyware. Reboot your machine into safe mode and do full scans.

What Anti Virus do you have setup?
My System SpecsSystem Spec
09 Mar 2010   #3

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install


This will locate the source of the problem, so it can be rectified.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

Follow the instructions, given above, first. That is the most important.
My System SpecsSystem Spec

09 Mar 2010   #4
Microsoft MVP


If you can't start the computer, boot the Win7 DVD or Repair Cd to run Startup Repair.
My System SpecsSystem Spec

 windows 7 stuck

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