New
#1
Since new: Repeated "Recovered fr. Unexpected shutdown"
I bought a new Gateway® SX2802-03 with Windows 7 Home Premium in December. It has 6GB of DDR2 memory, and a 1TB hard drive, whether or not that's relevant. Since first setting it up I experience unexpected shutdowns whether or not it is being used or in sleep mode. (During use, the mouse will become very slow to respond, as though it doesn't process the movement, then it shuts down and restarts.) It was happening about every 3 days, now more frequently. I got a newer back up hard drive and new driver--no difference. I also downloaded and ran Uniblue's registry fix which supposedly found and fixed problems, but not this. I switched from my old favorite keyboard to the one supplied. All that and it seems worse--happening almost every day now. When I come in the mornings it's often had an 'unexpected shutdown' while sleeping. It doesn't seem to correspond to any particular program. I use BitDefender antivirus and no gaming.
It's always BCCode 124 and almost always BCP2 FFFFFA800... Recently BCP 3 and 4 have been showing up.
Here's the latest errors. I tried to attach the zip file, too, as instructed at the start of this forum but it's 160 MB compressed (the Memory.dmp file itself is nearly 160,000 KB) Solutions?
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8007216028
BCP3: 00000000B2000040
BCP4: 0000000000000800
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\030910-20950-01.dmp
C:\Users\Barbara\AppData\Local\Temp\WER-10053546-0.sysdata.xml
Please let me know if you need any more info to help!