very important question


  1. Posts : 3
    64-bit
       #1

    very important question


    why my laptop ( hp pavilion dv5- 1199ee ) takes a very long time to enter to windows7 x 64 ultimate when switch on , and sometimes black screen shows after writing my password before enter to windows 7 x64 ultimate then i can't to enter to windows
    please help me
      My Computer


  2. Posts : 5,092
    Windows 7 32 bit
       #2

    yasser said:
    why my laptop ( hp pavilion dv5- 1199ee ) takes a very long time to enter to windows7 x 64 ultimate when switch on , and sometimes black screen shows after writing my password before enter to windows 7 x64 ultimate then i can't to enter to windows
    please help me
    See this tutorial:

    Advanced Boot Options


    Do the part that turns on Boot Logging.

    Then after you boot your system, read the log.
    You will likely see the system waiting for device drivers or other things to load.
    Sometimes if you uninstall something like Norton AV, it doesn't remove the stuff from the registry and the machine sits waiting for a driver or other software to load, that no longer exists on the system.

    It should give some clue. Post the log when you get it(make sure it doesn't have any text with your real name or any of that before posting.)

    edit: btw if you did uninstall a Norton or Nero software, you need to download a removal or cleanup tool to get everything off.
      My Computer


  3. Posts : 3
    64-bit
    Thread Starter
       #3

    Reported Post by yasser


    thank you so much
      My Computer


  4. Posts : 5,092
    Windows 7 32 bit
       #4

    yasser said:
    thank you so much
    You're welcome. Thank you for the Rep.

    Attachment 59896
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 06:50.
Find Us