windows7 bluescreen crash help


  1. Posts : 4
    windows7
       #1

    windows7 bluescreen crash help


    i am facing the following problem vid windows7 home premium help,

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 16393

    Additional information about the problem:
    BCCode: d1
    BCP1: 00000000
    BCP2: 00000005
    BCP3: 00000000
    BCP4: 8C37E9A6
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1



    and i have uploaded my dumpfiles also. .
      My Computer


  2. Posts : 13,354
    Windows 7 Professional x64
       #2

    Welcome!

    Looks like you anti-virus ESET is causing the issues. Since I have not seen a lot of issues with ESET, I am going to assume you just have a corrupted driver.

    Try uninstalling ESET and reinstalling it, or switch to another program like the free Microsoft Security Essentials.

    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\Jonathan\Desktop\030910-14367-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7600.16385.x86fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0x82841000 PsLoadedModuleList = 0x82989810
    Debug session time: Tue Mar  9 03:30:13.681 2010 (GMT-5)
    System Uptime: 0 days 2:10:20.412
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ...........
    Loading User Symbols
    Loading unloaded module list
    .......
    Unable to load image \SystemRoot\system32\DRIVERS\eamon.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for eamon.sys
    *** ERROR: Module load completed but symbols could not be loaded for eamon.sys
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1000008E, {c0000005, 8241032e, 92eeb9cc, 0}
    
    Probably caused by : eamon.sys ( eamon+532e )
    
    Followup: MachineOwner
    ---------
    
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
    This is a very common bugcheck.  Usually the exception address pinpoints
    the driver/function that caused the problem.  Always note this address
    as well as the link date of the driver/image that contains this address.
    Some common problems are exception code 0x80000003.  This means a hard
    coded breakpoint or assertion was hit, but this system was booted
    /NODEBUG.  This is not supposed to happen as developers should never have
    hardcoded breakpoints in retail code, but ...
    If this happens, make sure a debugger gets connected, and the
    system is booted /DEBUG.  This will let us see why this breakpoint is
    happening.
    Arguments:
    Arg1: c0000005, The exception code that was not handled
    Arg2: 8241032e, The address that the exception occurred at
    Arg3: 92eeb9cc, Trap Frame
    Arg4: 00000000
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    FAULTING_IP: 
    eamon+532e
    8241032e 8b430c          mov     eax,dword ptr [ebx+0Ch]
    
    TRAP_FRAME:  92eeb9cc -- (.trap 0xffffffff92eeb9cc)
    ErrCode = 00000000
    eax=850df100 ebx=850df280 ecx=00000001 edx=00000000 esi=8610ccd4 edi=845ad5a8
    eip=8241032e esp=92eeba40 ebp=92eeba70 iopl=0         nv up ei pl zr na pe nc
    cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010246
    eamon+0x532e:
    8241032e 8b430c          mov     eax,dword ptr [ebx+0Ch] ds:0023:850df28c=00000000
    Resetting default scope
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x8E
    
    PROCESS_NAME:  SearchProtocol
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from 8287d4bc to 8241032e
    
    STACK_TEXT:  
    WARNING: Stack unwind information not available. Following frames may be wrong.
    92eeba70 8287d4bc 850df1c8 8610cad8 867be1b4 eamon+0x532e
    92eeba88 82a8162d 8b8273d2 92eebc30 00000000 nt!IofCallDriver+0x63
    92eebb60 82a621d7 85078898 850c6f78 86719620 nt!IopParseDevice+0xed7
    92eebbdc 82a8824d 00000000 92eebc30 00000040 nt!ObpLookupObjectName+0x4fa
    92eebc38 82a805ab 005556e8 840c6f78 84431701 nt!ObOpenObjectByName+0x159
    92eebcb4 82a8beb6 00555700 80000000 005556e8 nt!IopCreateFile+0x673
    92eebd00 8288442a 00555700 80000000 005556e8 nt!NtCreateFile+0x34
    92eebd00 775364f4 00555700 80000000 005556e8 nt!KiFastCallEntry+0x12a
    005557a8 00000000 00000000 00000000 00000000 0x775364f4
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    eamon+532e
    8241032e 8b430c          mov     eax,dword ptr [ebx+0Ch]
    
    SYMBOL_STACK_INDEX:  0
    
    SYMBOL_NAME:  eamon+532e
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: eamon
    
    IMAGE_NAME:  eamon.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  498c37ad
    
    FAILURE_BUCKET_ID:  0x8E_eamon+532e
    
    BUCKET_ID:  0x8E_eamon+532e
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 4
    windows7
    Thread Starter
       #3

    thank u


    thank you....ill try f any problem causes ill inform you.
      My Computer


 

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