Another different BSOD during gameplay: Bad Company 2


  1. Posts : 3
    Windows 7 Ultimate 64bit OEM
       #1

    Another different BSOD during gameplay: Bad Company 2


    This BSOD always happen, only when I'm playing Bad Company 2 Multiplayer,

    Playing Singleplayer never happen, only Multiplayer.

    heres the dump information,

    Symbol search path is: SRV*C:\WinDDK\websymbols*Symbol information
    Executable search path is:
    Windows 7 Kernel Version 7600 MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0xfffff800`02c19000 PsLoadedModuleList = 0xfffff800`02e56e50
    Debug session time: Mon Mar 8 15:52:07.020 2010 (UTC - 4:00)
    System Uptime: 0 days 0:00:08.144
    Loading Kernel Symbols
    ......................................................
    Loading User Symbols
    Mini Kernel Dump does not contain unloaded driver list
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 124, {0, fffffa80065ae8f8, 0, 0}

    Probably caused by : hardware

    Followup: MachineOwner
    ---------

    1: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa80065ae8f8, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

    Debugging Details:
    ------------------


    BUGCHECK_STR: 0x124_GenuineIntel

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

    PROCESS_NAME: System

    CURRENT_IRQL: 0

    STACK_TEXT:
    fffff880`033776f0 fffff800`02ed3a89 : fffffa80`065ae8d0 fffffa80`05528b60 fffffa80`00000005 00000000`00000001 : nt!WheapCreateLiveTriageDump+0x6c
    fffff880`03377c10 fffff800`02db5547 : fffffa80`065ae8d0 fffff800`02e2e5f8 fffffa80`05528b60 00000002`00000005 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
    fffff880`03377c40 fffff800`02d1db95 : fffff800`02e90360 fffffa80`06540b88 fffffa80`06540b80 fffffa80`05528b60 : nt!WheapProcessWorkQueueItem+0x57
    fffff880`03377c80 fffff800`02c98161 : fffff880`00daee00 fffff800`02d1db70 fffffa80`05528b60 33593359`3c933c93 : nt!WheapWorkQueueWorkerRoutine+0x25
    fffff880`03377cb0 fffff800`02f2e166 : fe0cfe0c`19c319c3 fffffa80`05528b60 00000000`00000080 fffffa80`055099e0 : nt!ExpWorkerThread+0x111
    fffff880`03377d40 fffff800`02c69486 : fffff880`0316a180 fffffa80`05528b60 fffff880`031750c0 63796379`5c5a5c5a : nt!PspSystemThreadStartup+0x5a
    fffff880`03377d80 00000000`00000000 : fffff880`03378000 fffff880`03372000 fffff880`04137540 00000000`00000000 : nt!KxStartSystemThread+0x16


    STACK_COMMAND: kb

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: hardware

    IMAGE_NAME: hardware

    DEBUG_FLR_IMAGE_TIMESTAMP: 0

    FAILURE_BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_MAE_PRV

    BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_MAE_PRV

    Followup: MachineOwner
    ---------




    This information seems related to my processor, but my computer never BSOD before, only in Bad company 2 Multiplayer,
    Did tests like prime 95 for longer than a day, no crashs no errors, seems stable,
    No overheats, No overclocked, just BSOD,

    Does anyone know what's the problem?

    Note: During BSOD, i got a message
    BSOD. "A clock interrupt was not received on a secondary processor"

    Spec:
    Intel i7 920 (Bloomfield)
    3x2gb Kingstone HyperX DDR3
    Asus P6T Deluxe V2
    ATI Radeon 4770
    Computer usage: 6 months
    OS: Windows 7 64bit Ultimate OEM
    BSOD counts since new: Never until play Bad Company 2 Multiplayer.
      My Computer


  2. Posts : 13,354
    Windows 7 Professional x64
       #2

    Hardware can mean a lot of things, but have you checked your RAM? Download a copy of Memtest86 and burn the ISO to a CD using ImgBurn. Boot from the CD, and run at least 5 passes.
      My Computer


  3. Posts : 3
    Windows 7 Ultimate 64bit OEM
    Thread Starter
       #3

    Just do memtest86 v4.0 today, 6 passes without any errors.
      My Computer


  4. Posts : 13,354
    Windows 7 Professional x64
       #4
      My Computer


  5. Posts : 3
    Windows 7 Ultimate 64bit OEM
    Thread Starter
       #5

    Thanks for help,

    I just solve my problem,

    It was my onboard sound problem, BSOD happens if I play bad company 2 with onboard sound enabled,

    I tried completely uninstalled my sound driver, use windows driver instead, the problem still remain,

    I disabled my onboard sound from BIOS, playing bad company 2 without sound, no more BSOD since then, (if i turn it back on, BSOD happens again)

    I just got my new creative x-fi elite pro sound card last week, playing bad company 2 with it no problem so far, as long as I disabled my onboard sound in BIOS,

    no more BSOD in past weeks, onboard sound was the cause, only happens to Bad company 2
    Last edited by squall0833; 17 Apr 2010 at 04:07.
      My Computer


  6. Posts : 13,354
    Windows 7 Professional x64
       #6

    At least we know the cause now. Good diagnosing!

    Let us know if you need anything else.
      My Computer


  7. Posts : 116
    Windows 7 Enterprise
       #7

    squall0833 said:
    Thanks for help,

    I just solve my problem,

    It was my onboard sound problem, BSOD happens if I play bad company 2 with onboard sound enabled,

    I tried completely uninstalled my sound driver, use windows driver instead, the problem still remain,

    I disabled my onboard sound from BIOS, playing bad company 2 without sound, no more BSOD since then, (if i turn it back on, BSOD happens again)

    I just got my new creative x-fi elite pro sound card last week, playing bad company 2 with it no problem so far, as long as I disabled my onboard sound in BIOS,

    no more BSOD in past weeks, onboard sound was the cause, only happens to Bad company 2
    I have the exact same problem.

    All games installed on this computer work flawlessly, but when my brother goes online to play 'Battlefield Bad Company 2', the game sometimes crashes/freezes and BSOD's.

    I just don't understand what changes might affect the game to freeze when playing on-line.

    I've used all my internet data for the month so the connection has been throttled. I also have some unexpected connection drop-outs so I actually thought that this may be the cause of the problem.

    Why would additional on-line sounds cause the game to crash/freeze?

    If this really is the problem to BFBC2-on-line, can somebody give me, or at least try to suggest a microscopical explanation to why exactly this causes the game to BSOD?

    Is there anybody else having the exact same problem?

    Thanks
      My Computer


  8. Posts : 4
    windows 7
       #8

    I had the same problem with my Windows 7 64 bit installation and Battlefield 2 where the game would cause the computer to freeze completely with a fast repeating buzzing sound. I had no problems at first with Windows 7 but then one day I enabled the US landscape theme and set it to automatically change the desktop background image every 5 or 10 minutes. This is when the freezing during game play started to occur.

    The solution, I simply changed the them back to the default windows 7 aero them with the windows logo in the middle. Ever since, no more freezing. I played BF2 for an hour straight with no problems, where as before I couldn't last for more than 10 minutes before I had to hard reboot my system. It took me a while to figure this out so I hope this helps.
      My Computer


 

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