Bad_pool_caller bsod


  1. Posts : 1,161
    Windows 8.1 PRO
       #1

    Bad_pool_caller bsod


    So my boss laptop crashed this morning. It does not boot. After windows logo, it produces the BSOD with BAD_POOL_CALLER. It can't go into safe mode ( same thing ) nor will it boot with ERD commander. There are no minidumps, just a memory.dmp

    Can that be analyzed the same way as minidump.dmp? Currently have his hard drive slaved to mine and copying off some data. chkdsk /r?

    I've attached the .dmp file in case.Attachment 60305
      My Computer


  2. Posts : 13,354
    Windows 7 Professional x64
       #2

    That file is corrupted. Could you please upload it again?

    Yes, I do believe the memory.dmp files will run just like the minidumps.

    If you want to know why it created a memory.dmp file, see here:

    Attachment 60306

    I recommend changing it to Small Memory Dump instead of Kernal Memory Dump.
      My Computer


  3. Posts : 1,161
    Windows 8.1 PRO
    Thread Starter
       #3

    Can't change it. Because the computer won't boot.

    CHKDSK is running now, I'll upload it again after.
      My Computer


  4. Posts : 13,354
    Windows 7 Professional x64
       #4

    Have you tried Safe Mode?
      My Computer


  5. Posts : 1,161
    Windows 8.1 PRO
    Thread Starter
       #5

    Jonathan. Have you not read the OP?

    Yes buddy, I did.
      My Computer


  6. Posts : 1,161
    Windows 8.1 PRO
    Thread Starter
       #6

    I think the memory.dmp file is corrupted on the machine. I tried to analyze it my self but got the same error about it being corrupted.

    CHKDSK did not work.

    Guess it's format c:
      My Computer


  7. Posts : 13,354
    Windows 7 Professional x64
       #7

    Try doing a memory test first. Download a copy of Memtest86 and burn the ISO to a CD using ImgBurn. Boot from the CD, and run at least 5 passes.
      My Computer


  8. Posts : 28,845
    Win 8 Release candidate 8400
       #8

    TGSoldier said:
    I think the memory.dmp file is corrupted on the machine. I tried to analyze it my self but got the same error about it being corrupted.

    CHKDSK did not work.

    Guess it's format c:

    Might be HD, or memory. Before you format you might want to pull all the memory but one stick. Bad pool caller is usually memory corruption


    Ken
      My Computer


  9. Posts : 1,161
    Windows 8.1 PRO
    Thread Starter
       #9

    Thanks guys.
      My Computer


 

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