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Windows 7: Win 7 64 bit shut down

26 Mar 2010   #11

win 7 pro 64 bit

I ran the scannow and it reported the following: "Windows Resource Protection did not find any integrity violations". However, it still does not shut down properly; when I start in safe mode, it will shut down properly. I wnet through the selective start up once earlier and did not discover anything - I will try it again to confirm. I still have the problems with my printer and scanner - if I do not have them on when I start up computer they are not recognized by Win 7. I also keep gettting important message flag that I do not have anti-virus protection - but when I check programs, it verifies that i have free version of 64 bit capable of Avast and that it's working properly.

Again, any help, directions, comments are greatly apprecaited in attempt to resolve my Win 7 new install.

My System SpecsSystem Spec
28 Mar 2010   #12

win 7 pro 64 bit

As a follow up, I went to reliability chart in win 7 and saw that I took a dramatic drop right after I installed Roxio 2010 pro even though the system said it installed successfully. I uninstalled the program and my system has stopped hanging when I shut down; I will have to investigate why Roxio 2010 Pro was/is causing the hanging shut down - the uninstall of Roxio has also seemed to resolved my problems with turning on my printer and scanner after turning on computer - there may be some issue with Roxio and USB port stuff.

I still have the problem with Win 7 telling me I do not anti-virus protection when I have Avast free 64 bit installed and it indicates its functioning properly. I'll follow up later if I can resolve.
My System SpecsSystem Spec
28 Mar 2010   #13

Win 8 Release candidate 8400

Quote   Quote: Originally Posted by tomh2m View Post
Thanks, i will check out later today. However, I did not have Crysis installed on Win 7 drive and i did uninstall Hellgate. I have my computer set up as dual boot. Rather than buying Win 7 upgrade, I bought full retail and additional hard drive. My system now offers me choice; I have Win 7 64 bit on new HD and my Win XP pro 32 bit on other internal HD. I also have a third HD where I store video and photo files; I use Photoshop CS4 (now installed on both OS and drives) as well as Premiere Elements 8. Both OS access the third drive for these files. I did have Crysis installed on my Win XP Pro drive. Are there potential conflicts between OS even though they are on separate drives? When I start up, I'm asked which version to load with Win 7 as the default on timeout.

tom for some reason both the crysis, and hellgate files are being loaded into memory(see the dmp analysis) I didnt even know what those files were till I looked them up when they popped. I still could not do a complete analysis because I dont have the correct symbols for your core OS files

My System SpecsSystem Spec

29 Mar 2010   #14

win 7 pro 64 bit

Thanks, Ken. I don't know about the symbols for the core OS files. I did have both Crysis and Hellgate games installed on the separate HD that contained my Win XP Pro 32 bit OS. After installing Win 7 Pro 64 bit on a new HD I installed in computer, I did not reload any of my files or folders from the file transfer utility- but I have accessed a 3rd HD I have in computer where I have picture files from the Win 7 OS. Is it possible for the Win XP on a separate HD is affecting some of the Win 7 operations on the separate Win 7 HD?
I really appreciate any help, comments or guidance.
My System SpecsSystem Spec

 Win 7 64 bit shut down

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