Multiple BSOD errors, no idea where to go next


  1. Posts : 4
    Windows 7 Home Premium
       #1

    Multiple BSOD errors, no idea where to go next


    Hello all,

    I built my system in October of 2009 and have had daily (often multiple-in-a-day) BSOD crashes since then. I wondered originally if it was because I was using the W7 RC but I have since updated to Home Premium (retail), and they continue just as frequently.

    I have updated drivers, BIOS, and run MEMTEST x86 and just about every diagnostic tool I can get my hands on, including Ultimate Boot CD.

    The crashes seem random, I usually get at least 2 upon starting the computer for the day (about 5-10 minutes after startup, and then usually once again about 10 minutes after recovery), but then I can use it or game for hours after without problem, most of the time. Crashes regardless of what I'm doing (gaming, web browsing, idling on the desktop, etc.).

    I have gotten the following errors:

    0x0000007E
    0x0000001A (most frequent as of late)
    0x00000019
    0x00000024
    0x0000000A
    0x0000004E

    with error messages of:

    BAD_POOL_HEADER
    IRQL_NOT_LESS_OR_EQUAL
    MEMORY_MANAGEMENT (most frequent and consistent)

    I'm just about to the point to get an RMA on my motherboard to see if the whole thing isn't just borked, but the various error codes have me thinking it's not just one issue.

    Any help?

    Running out of ideas here.

    System info:

    Windows 7 Home Premium (x64)
    Intel Core i7 860 2.8 GHz
    4 x 2 GB OCZ DDR3 RAM
    Seagate 1TB HDD
    EVGA nVidia GTX 275
    ASUS P7P55D LE Motherboard
    750W PSU

    Thank you in advance!!
      My Computer


  2. Posts : 239
    Windows 7
       #2

    How many USB devices do you have attached? And what are they?
      My Computer


  3. Posts : 4
    Windows 7 Home Premium
    Thread Starter
       #3

    I have only 2 USB devices attached at the moment. Today the crashes have continued to happen about every 10 to 15 minutes which is getting worse. The latest BSOD error was 0x00000038 I think.

    USB devices:

    1-Logitech wireless keyboard
    2-Logitech G5 mouse
    3-Logitech QuickCam webcam/microphone (occasional, not connected today)
    4-Occasionally an external 1TB HDD is connected through USB to do data backups (not connected today).
      My Computer


  4. Posts : 845
    Windows 7 - Vista
       #4

    Hi -

    Please get the dump files --> c:\windows\minidump
    You'll have to copy them out to another folder like Documents

    Run msinfo32 -
    START | type msinfo32 | save w/ default NFO file ext

    Zip up the dumps + the NFO file and attach to next post.

    Regards. . .

    jcgriff2

    .
      My Computer


  5. Posts : 4
    Windows 7 Home Premium
    Thread Starter
       #5

    jcgriff2 said:
    Hi -

    Please get the dump files --> c:\windows\minidump
    You'll have to copy them out to another folder like Documents

    Run msinfo32 -
    START | type msinfo32 | save w/ default NFO file ext

    Zip up the dumps + the NFO file and attach to next post.

    Regards. . .

    jcgriff2

    .

    Attached to this post. Thanks for the response.
      My Computer


  6. Posts : 4
    Windows 7 Home Premium
    Thread Starter
       #6

    Issue seems improved at least through running MEMTEST86 of each memory module one at a time. Found one with lots of errors, have removed that module and its dual-channel partner (now running on 4GB instead of 8GB), no BSOD yet after 1 hour...

    See other issue thread here: Multiple BSOD errors, no idea where to go next - Tech Support Forum
      My Computer


 

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