Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Win 7 crashed when I installed MSE

14 Mar 2010   #1

windows 7 32bit
Win 7 crashed when I installed MSE

Hi new to this forum,
I've just uninstalled avast off my laptop and installed Microsoft Essentials and when it went to run the inital scan the whole comp crashed. I couldn't bring up task manager or anything, I've tried restarting but I can only get as far as my desktop and before anything gets a chance to load up it crashes again.

I've got a legit copy of 7 32bit and did a fresh install has been working perfectly until now on my ASUS x59 Gl series.

Has anybody out there got a clue what has happened and how I can fix it.

I'm writing this off another laptop in my house.

My System SpecsSystem Spec
15 Mar 2010   #2

Windows 7 Professional x64


Does it give you a BSOD? If so, follow the instructions here for uploading your dmps:

If not, you may want to do a System Restore, using method 2.
My System SpecsSystem Spec
15 Mar 2010   #3

Windows 8 Pro

Are you able to boot to from your Windows 7 disc?

If your machine is unstable at startup, maybe try a repair install.
My System SpecsSystem Spec

15 Mar 2010   #4

windows 7 32bit

Cheers for the advice,
Don't get BSOD just freezes. Did a system restore and re-downloaded to try again installed and updated fine then when I went to run first scan it stalled and froze. Gone back to Avast for now bu I've heard good reviews about this so would like to try it out.
My System SpecsSystem Spec
15 Mar 2010   #5

Windows 7 Professional x64

Perhaps Avast left pieces of itself behind when you uninstalled it.

I would suggest uninstalling it with Revo Uninstaller, and running an extended scan.
My System SpecsSystem Spec
15 Mar 2010   #6

windows 7 32bit

Will give it a try and post results.
My System SpecsSystem Spec

 Win 7 crashed when I installed MSE

Thread Tools

Similar help and support threads
Thread Forum
XP Mode Crashed with AVG or Avast installed, works fine without
I am unable to use XP Mode with either AVG or Avast installed. It was working fine for years with AVG installed, then all of a sudden whenever XP Mode was used, I'd get a blue screen and the machine would reboot. I uninstalled AVG, XP Mode and Virtual Machine. Reinstalled XP Mode and Virtual...
General Discussion
Windows10 Icon not visible - KB2952664 is installed but not installed?
Hello, I recently decided I would attempt to upgrade to Windows 10. However the icon was not visible. I thus googled the problem and found this site: Windows 10 Upgrade: How to Upgrade to Windows 10 ‚ Which states: "If you donít see it, visit our Q&A page for more info." directs you to:...
Windows Updates & Activation
computer crashed re installed now no touchpad
hi windows 7 64 bit after re install no synaptics pointing device ie toutchpad but I have the drivers installed help it is acer aspire E1-570
Hardware & Devices
Installed Norton, Then Computer seemed to slow down. Ran Who Crashed
I have just put together a ZIP file from the SF Diagnostic program that I was asked to do. I am looking forward to the help you freely provide in this Forum. I am grateful for anything you can assist me with. Thank you!!! Can anyone help me. I am so sorry for a bunch of added thoughts....
BSOD Help and Support
dual boot installed win 8 --> win7 internet crashed?
Hey all, I just installed win 8 dualboot a couple hours ago, to complement my win 7 (installed the developer preview of course). Immediately after, my internet (ethernet or wifi) would not work on my win 7. Ethernet would result into 'unidentified network' and the machine won't pick up the ip...

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 22:54.
Twitter Facebook Google+