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Windows 7: Weird Mouse Icon Error

22 Apr 2010   #11
johnhoh

Win7 pro x64
 
 

Quote   Quote: Originally Posted by Spacefreak View Post
Sigh... I spoke too soon. I had the problem again. I looked on the ATI forums and found a bunch of people there who are having the same problem and that hasn't been fixed since November, so... I'm not too optimistic.

Haha, I'll just have to hope that ATI gets it fixed soon. Thanks again
just found this post. I use two ati hd4670 video cards with 4 monitors and have the same mouse problem as posted above. But it only happens with two of the monitors, the other two are always fine. Playing with drivers seems to help, and the vista ati catalyst 8.523 driver works the best, but the mouse pointer still becomes a vertical line from time to time


My System SpecsSystem Spec
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23 Apr 2010   #12
Spacefreak

Windows 7 Ultimate 64-bit
 
 

Yeah, I've just sort of been dealing with it whilst following this forum:

AMD Game Forums - Windows 7 + Dual Screen Cursor Bug

Other people have been posting to this forum and I've been hoping for someone to come up with something. Usually when I have the problem I just move the cursor across the division between the monitors
My System SpecsSystem Spec
30 Sep 2010   #13
dajgtre

Windows 7 Home Premium 64bit
 
 

I'd just like to say that you are not alone with this problem.

I have the exact same thing, only different images of the mouse. They are similiar though.

I have dual monitors, ati graphic card dunno which driver version (where do I check this?)

I noticed that I only get this mouse pointer error in my main monitor.

/dajgtre (also new here, because of this problem)
My System SpecsSystem Spec
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01 Oct 2010   #14
Spacefreak

Windows 7 Ultimate 64-bit
 
 

I'm still having the problem and have just been sort of dealing with it. The newest driver update for the HD4870 was supposed to solve this, but I have yet to install it. If you want to check your driver version, go to your device manager, display adapters, right-click on "ATI HDXXXX Series" and then go to details and it should have your driver version on there. In the release notes, the newest drivers specifically mention that they fix the mouse problem, so that's a good sign. Let me know what you find out.
My System SpecsSystem Spec
01 Oct 2010   #15
dajgtre

Windows 7 Home Premium 64bit
 
 

Okay my driver version is

8.741.0.0 from 2010-05-27

I should probably try to update this
My System SpecsSystem Spec
05 Oct 2010   #16
dajgtre

Windows 7 Home Premium 64bit
 
 

I have now updated the driver (currently version 8.771.0.0 from 2010-08-25). It seemed that the update had solved the issue but just now the error is back which is disappointing...
My System SpecsSystem Spec
05 Oct 2010   #17
Spacefreak

Windows 7 Ultimate 64-bit
 
 

Yeah I tried to update and I thought it finished but when I rechecked after the restart, it was the same driver version as before. I'm going to try again at some point.
My System SpecsSystem Spec
09 Oct 2010   #18
johnhoh

Win7 pro x64
 
 

I've had this problem for a year now (4 monitors on two hd 4670 pci-e cards). Nothing has fixed it yet. The problem only occurs on two of the monitors
My System SpecsSystem Spec
10 Oct 2010   #19
Spacefreak

Windows 7 Ultimate 64-bit
 
 

Out of curiosity are the two monitors connected to the same card? Also how are they arranged relative to each other? Have you updated your drivers recently?
My System SpecsSystem Spec
13 Oct 2010   #20
johnhoh

Win7 pro x64
 
 

Quote   Quote: Originally Posted by Spacefreak View Post
Out of curiosity are the two monitors connected to the same card? Also how are they arranged relative to each other? Have you updated your drivers recently?
Yes the two monitors are attached to one card which is in pci-e slot #1 on my msi p55-gd80 motherboard. I have current drivers and have tried older ones too - both for the video card and the motherboard.
My System SpecsSystem Spec
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 Weird Mouse Icon Error




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