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Windows 7: My computer will shows BSOD if a video is playing

15 Mar 2010   #1
kennethlanz

Windows 7 Ultimate
 
 
My computer will shows BSOD if a video is playing

Hello,

Few days ago I was playing Assassin's Creed and my pc will freeze and said that Assassin's Creed has stopped working. At first i thought it was because of hot weather here that make my CPU overheat. After that my pc starts to BSOD everytime I watch video even in YouTube. I'm suspecting my graphic card is the culprit but I hope that anyone can help me here. So I write down the BSOD and I will paste it here:

*** STOP: 0x00000050 (0xFFFFFA00036BC800, 0X0000000000000000, x0FFFFF88004A0B1D4, 0x0000000000000007)

*** atikmdag.sys - Address FFFFF88004A0B1D4 base at 49345149

---------------------------------------
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 50
BCP1: FFFFFA00036BC800
BCP2: 0000000000000000
BCP3: FFFFF88004A0B1D4
BCP4: 0000000000000007
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\031610-12168-01.dmp
C:\Users\Tombiog\AppData\Local\Temp\WER-20701-0.sysdata.xml

Hopefully someone can help me here before I go out to buy a new hardware

My PC specs is:

Motherboard : Gigabyte MA78GM-US2H AM2+
Processor : AMD Phenom(tm) II X3 710 2.60GHz
Graphic Card : Gigabyte HD-4670 1Gb DDR3 128 bit GV-R467ZL-1GI
Memory : Kingston 2Gb DDR2 800
Hard disk : Western Digital 320Gb SATA
Cooling system: Cooler Master Hyper N620

Kenneth


My System SpecsSystem Spec
.
15 Mar 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by kennethlanz View Post
Hello,

Few days ago I was playing Assassin's Creed and my pc will freeze and said that Assassin's Creed has stopped working. At first i thought it was because of hot weather here that make my CPU overheat. After that my pc starts to BSOD everytime I watch video even in YouTube. I'm suspecting my graphic card is the culprit but I hope that anyone can help me here. So I write down the BSOD and I will paste it here:

*** STOP: 0x00000050 (0xFFFFFA00036BC800, 0X0000000000000000, x0FFFFF88004A0B1D4, 0x0000000000000007)

*** atikmdag.sys - Address FFFFF88004A0B1D4 base at 49345149

---------------------------------------
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 50
BCP1: FFFFFA00036BC800
BCP2: 0000000000000000
BCP3: FFFFF88004A0B1D4
BCP4: 0000000000000007
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\031610-12168-01.dmp
C:\Users\Tombiog\AppData\Local\Temp\WER-20701-0.sysdata.xml

Hopefully someone can help me here before I go out to buy a new hardware

My PC specs is:

Motherboard : Gigabyte MA78GM-US2H AM2+
Processor : AMD Phenom(tm) II X3 710 2.60GHz
Graphic Card : Gigabyte HD-4670 1Gb DDR3 128 bit GV-R467ZL-1GI
Memory : Kingston 2Gb DDR2 800
Hard disk : Western Digital 320Gb SATA
Cooling system: Cooler Master Hyper N620

Kenneth
Hi Kenn

We actually need the DMP file. use this to find and upload it to us. https://www.sevenforums.com/crash-loc...blem.htmlhanks

Kenn J
T
My System SpecsSystem Spec
15 Mar 2010   #3
Product FRED

Windows 7 Enterprise 64-bit
 
 

Well, it's definitely a GPU issue, because ATIKMDAG.SYS is the ATI Radeon Kernel mode driver. Looking around on Google and various forums, this seems to be a common issue.

Read this, it explains everything: http://forums.amd.com/game/messagevi...hreadid=104677
My System SpecsSystem Spec
.

15 Mar 2010   #4
kennethlanz

Windows 7 Ultimate
 
 

Thank you for replying Kenn J and FRED. ok i uploaded my dmp files now and I have many of them in my minidump folder so I just upload all because I don't know which one is the correct one. Hopefully I uploaded the correct file. Sorry for the trouble and thank you for the help.
My System SpecsSystem Spec
Reply

 My computer will shows BSOD if a video is playing




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