Windows 7 Freezing up online

mike63 said:

This is the Video card I am using

HIS H577FN1GD Radeon HD 5770 1GB 128-bit GDDR5 PCI Express 2.0 x16 HDCP Ready CrossFireX Support Video Card -

I have updated the drivers and run Malware and Avira and have not found any spyware or registry issues.

I have beginning to think this is a video card issue and have sent an email to HIS. When the computer is freezing up, whether gaming or simple Browsing, It is sometimes impossible to bring up things like Task Manager too. The Reliability monitor is not usually seeing a problem except for a few "Video hardware Errors"!

I am stumped? Anyone know if these cards are having issues. I have not altered it in any way, thanks

Mike

there are many things it can be. heat, video ram, hardware, etc.

First steo-- go into event viewer (type eventvwr in search).

Go to the window log>application tab

look for critical errors (they have red in the left hand column) that have app crash, app hang, etc in them.

When you find them note the event ID and source code and tell us what they are


let us know if you need help

Ken

I shut off the computer for a 1/2 hour and opened the case and ran the fan. I restarted the computer and began playing an online game and it seized up really badly after about 11 minutes (with the fan still on it). per Speedfan the core temp was 32C.

The game I was running at the time was LOTRO the high res version but this also happens with simple browsing

mike63 said:

I shut off the computer for a 1/2 hour and opened the case and ran the fan. I restarted the computer and began playing an online game and it seized up really badly after about 11 minutes (with the fan still on it). per Speedfan the core temp was 32C.

The game I was running at the time was LOTRO the high res version but this also happens with simple browsing

Is it the fan that is making the noise?

No noise I ran a personal fan on the system. System is actually pretty quiet. I am going to post the major components of my rig

Antec Sonata III 500 Black 0.8mm cold rolled steel ATX Mid Tower Computer Case 500W Power Supply

HIS H577FN1GD Radeon HD 5770 1GB 128-bit GDDR5 PCI Express 2.0 x16 HDCP Ready CrossFireX Support Video Card

ASUS M4A785-M AM3/AM2+/AM2 AMD 785G HDMI Micro ATX AMD Motherboard

G.SKILL 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 1066 (PC2 8500) Dual Channel Kit Desktop Memory Model F2-8500CL5D-4GBPK

AMD Phenom II X4 955 Black Edition Deneb 3.2GHz Socket AM3 125W Quad-Core Processor Model HDZ955FBGMBOX

Out of curiosity, have you tried browsing with the "no addons" version of IE? If not, give that a try once. You can run it by navigating to All Programs>> Accessories>> System Tools>> Internet Explorer (No Add-Ons). If you don't have any problems with that version, then you most likely have an ActiveX issue, or your running a corrupted BHO (Browser Helper Object). Let us know if that helps.

Max

Unfortunately that did not help either, still got freezes. I tried running games without IE8 in the background in a few days ago and it did niot work. The no Add-ons version did not work either. Even froze for about 10 seconds while browsing and 2 big freeze ups while running LOTRO

Earlier it was suggested it might be overheating so I shut it off for 1/2 hour, Opened the cover, and put a personal fan on it. Ran it for 10 minutes and got a serious freezeup. I am using Speedfan and the Core was only 32C then. Is there a more effective way of Checking for Overheating???

It is possible I just got a bad graphics card or CPU? have an email into HIS but they have not got back to me yet

Product FRED said:

YouTube - cpu no heatsink

OMG!!! That's the stupidest thing I've ever seen. Nothing like toasting a perfectly good CPU. It broght tears to my eyes....LOL