BSOD and my minidumps.


  1. Posts : 3
    Windows 7 Ultimate 64-bit
       #1

    BSOD and my minidumps.


    I have a new Asus G73H laptop, and lately I have been getting BSOD's..

    I'm including my .dmp's so hopefully someone smarter than me can at least tell me maybe what's going on.

    Any help would be greatly appreciated...
    Last edited by jbmach460; 16 Mar 2010 at 15:13.
      My Computer


  2. Posts : 13,354
    Windows 7 Professional x64
       #2

    Welcome!

    I guess your attachments didn't come out. If you have the files zipped up, you can upload the zip folder to this site by clicking the paperclip icon over your next post.
      My Computer


  3. Posts : 3
    Windows 7 Ultimate 64-bit
    Thread Starter
       #3

    thanks jonathan.....didn't realize I forgot to attach!
      My Computer


  4. Posts : 13,354
    Windows 7 Professional x64
       #4

    All of them look like your network driver netw5s64.sys is causing the issue.

    I recommend updating your network drivers from Device Manager.

    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\Jonathan\Desktop\dumps\031110-12261-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff800`00b9c500?
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0xfffff800`02e0a000 PsLoadedModuleList = 0xfffff800`03047e50
    Debug session time: Thu Mar 11 00:39:46.253 2010 (GMT-4)
    System Uptime: 3 days 6:35:23.281
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .................................
    Loading User Symbols
    Loading unloaded module list
    ......
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 9F, {3, fffffa8007ba8060, fffff80000b9c518, fffffa8008dbac10}
    
    *** WARNING: Unable to verify timestamp for NETw5s64.sys
    *** ERROR: Module load completed but symbols could not be loaded for NETw5s64.sys
    Probably caused by : NETw5s64.sys
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_POWER_STATE_FAILURE (9f)
    A driver is causing an inconsistent power state.
    Arguments:
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa8007ba8060, Physical Device Object of the stack
    Arg3: fffff80000b9c518, Functional Device Object of the stack
    Arg4: fffffa8008dbac10, The blocked IRP
    
    Debugging Details:
    ------------------
    
    
    DRVPOWERSTATE_SUBCODE:  3
    
    IRP_ADDRESS:  fffffa8008dbac10
    
    DEVICE_OBJECT: fffffa8008dc9050
    
    DRIVER_OBJECT: fffffa8008fca440
    
    IMAGE_NAME:  NETw5s64.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4b4df6b9
    
    MODULE_NAME: NETw5s64
    
    FAULTING_MODULE: fffff88005608000 NETw5s64
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x9F
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  2
    
    LAST_CONTROL_TRANSFER:  from fffff80002eeae23 to fffff80002e7bf00
    
    STACK_TEXT:  
    fffff800`00b9c4c8 fffff800`02eeae23 : 00000000`0000009f 00000000`00000003 fffffa80`07ba8060 fffff800`00b9c518 : nt!KeBugCheckEx
    fffff800`00b9c4d0 fffff800`02e87fa6 : fffff800`00b9c600 fffff800`00b9c600 00000000`00000002 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x29330
    fffff800`00b9c570 fffff800`02e87326 : fffffa80`06d36148 fffffa80`06d36148 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x66
    fffff800`00b9c5e0 fffff800`02e87e7e : 00000292`bb6ab1b5 fffff800`00b9cc58 00000000`0114bbb7 fffff800`02ff8968 : nt!KiProcessExpiredTimerList+0xc6
    fffff800`00b9cc30 fffff800`02e87697 : 0000006d`e03ef0c3 0000006d`0114bbb7 0000006d`e03ef04d 00000000`000000b7 : nt!KiTimerExpiration+0x1be
    fffff800`00b9ccd0 fffff800`02e846fa : fffff800`02ff4e80 fffff800`03002c40 00000000`00000001 fffff880`00000000 : nt!KiRetireDpcList+0x277
    fffff800`00b9cd80 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cd40 00000000`00000000 : nt!KiIdleLoop+0x5a
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    FAILURE_BUCKET_ID:  X64_0x9F_IMAGE_NETw5s64.sys
    
    BUCKET_ID:  X64_0x9F_IMAGE_NETw5s64.sys
    
    Followup: MachineOwner
    ---------
      My Computer


  5. Posts : 3
    Windows 7 Ultimate 64-bit
    Thread Starter
       #5

    Thanks so much Jonathan.......I will definitely do as suggested. Very quick response and I greatly appreciate your time in looking into this!
      My Computer


 

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