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blue screen of death with 64bit windows 7 on HP laptop
hi,
I have bought a new HP 64bit laptop with windows & preinstalled. yesterday i had the blue screen of death - on restarting it goes to blue screen again. I was advised to run with F10 and left the pc to do its own thing for 2 hours, with no results. also ran the hard drive scan with no results. following reboot, i hadnt restored the original settings as my software links were still on the desktop. couldnt get as far as running HP troubleshoot
my error codes were:
0x000000F4 ( 0X0000000000000003, 0XFFFFFA8006842B30, 0XFFFFFA8006842E10, 0XFFFFF80002F7E240 )
ive seen that the code of 0x000000F4 is usually fixed by running a registry check, but dont know what the other codes are. my issue is that i cant get as far as the internet and running the registry check as my pc keeps crashing
it first crashed with blue screen on running Skype, but ive had no blue screen issues before. 'my expat tv' file crashed it once, but with no blue screen
am working in the US for 4 months and if i dont have my laptop am going to go postal - please help me?
thanks
candice