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#1
BSoD Help: APC Index Mismatch
Hello,
I'm new here, this is my first post as I'm at my wits end to why I keep getting a BSoD and how to solve it. I hope someone on here might be able to help me.
I've not had it for a few weeks now but today it's done it around 5 times whenever I have tried moving photos from one folder in My Documents to a sub-folder. At first I thought I was doing too many but it started occuring when I tried moving just one file.
Below is the dump file information, which doesn't make much sense to me.
Any help would be most appreciated. If you require any further info from me just ask.
Thanks.
Dump file:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 2057
Additional information about the problem:
BCCode: 1
BCP1: 000000007782040A
BCP2: 0000000000000000
BCP3: 000000000000FFFF
BCP4: FFFFF88008E5ECA0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\031610-17425-01.dmp
C:\Users\Adam\AppData\Local\Temp\WER-39343-0.sysdata.xml
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