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Windows 7: BSOD help!

20 Mar 2010   #11
Azza

Windows 7 Home Premium 64-Bit
 
 

Just had another BSOD labled Memory_Managment. It's really frustrating . Here are the minidump files.
thanks again for any help


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20 Mar 2010   #12
Azza

Windows 7 Home Premium 64-Bit
 
 

Just had another BSOD labled Memory_Managment. Its really Frustrating. Here are the minidump files.
thanks again for any help


Edit... oops sorry for double posting this
My System SpecsSystem Spec
20 Mar 2010   #13
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Memory Managment is referring to your Memory. Run the MemTest86+ atleast 5 passes !! But the Minidump is still pointing to Norton. I guess still the files are hanging in there !!

Code:
Unable to load image \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\Definitions\BASHDefs\20100211.001\BHDrvx64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for BHDrvx64.sys
*** ERROR: Module load completed but symbols could not be loaded for BHDrvx64.sys
Probably caused by : BHDrvx64.sys ( BHDrvx64+4f897 )
- Captain
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20 Mar 2010   #14
Azza

Windows 7 Home Premium 64-Bit
 
 

there isnt a trace of norton remaining! its totally been removed! also i had another memory managment BSOD just after my last post! its crazy, it seems to work fine for the large part, but then randomly it just crashes! could this still be faulty RAM then?? i will run memtest again, at least 5 times (may aswell leave it overnight then to be sure), but im really REALLY hoping its NOT hardware! also i cant replicate the error to show the guys who built me the comp. thanks for your continued help
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21 Mar 2010   #15
Azza

Windows 7 Home Premium 64-Bit
 
 

just finished 7 passes without a single error. does this rule out the possibility of faulty RAM? or even RAM module? could all of this be software related (possibly because of that stupid norton file?)
My System SpecsSystem Spec
21 Mar 2010   #16
ManOwar2

Windows 7 x64
 
 

Wich version of memtest are you using ? Try the 86x+ 4.0.

It could also be memory incompatibility. I had similar issue. However at some point the memtest finded errors, thought on some test it dot find any after severals passes. From what I have read in your thread,

I would try to eliminate the possibility for memory incompatiblity. Try differents ram modules if you have acess too. I had similar issue with an Asus board not liking G-Skill ram.

I doubt this is only software related, thought it would be nice for you. But do not have too much hope as I myself have been deceived, recently... lol

I'm pretty sure there are tools out there to completely remove any norton files. Try some google research about '' removing norton'' ''northin files sweeper''. Pretty sure you can find something...
My System SpecsSystem Spec
21 Mar 2010   #17
Azza

Windows 7 Home Premium 64-Bit
 
 

I'm using that version of memtest. It's just annoying that it works most of the time, but just sometimes crashes. Makes it hard to replicate when i need to take it back to the guys who built the PC (they've been trying to tell me it's my fault, that things im installing is corrupting windows, which i KNOW is not the case, it was doing it before i installed anything). I just dont want to take the computer in to them only to get turned away. Ill run the mem test again overnight, hopefully i will get some conclusive imformation. I just dont get how it could be compatible so often (i was just playing Crysis), if it just isnt compatible. I would love to find out it's software, but I don't want to get my hopes up like you said hehe. Thanks for your advice
My System SpecsSystem Spec
21 Mar 2010   #18
ManOwar2

Windows 7 x64
 
 

Quote   Quote: Originally Posted by Azza View Post
I'm using that version of memtest. It's just annoying that it works most of the time, but just sometimes crashes. Makes it hard to replicate when i need to take it back to the guys who built the PC (they've been trying to tell me it's my fault, that things im installing is corrupting windows, which i KNOW is not the case, it was doing it before i installed anything). I just dont want to take the computer in to them only to get turned away. Ill run the mem test again overnight, hopefully i will get some conclusive imformation. I just dont get how it could be compatible so often (i was just playing Crysis), if it just isnt compatible. I would love to find out it's software, but I don't want to get my hopes up like you said hehe. Thanks for your advice

My G.skill were not compatible with my ASUS and probably faulty. (unsure since sometimes memtest did not found error, but BSOD still happenneD)

However, enven thought they were not compatible,

during a period of 3 days without any BSOD, I gamed heavily, for fun but also to push my system and see if a crash occur. Nothing crashed, I played maybe 4 hours of Modern Warfare 2 and 8 hours on empire total wars in 3 days.

Nothing crashed, but after the third days all the BSOD came back and I had 3 of them a day sometimes.

So keep in mind the compatiblity issue might be your issue. That's why I suggest trying others memory set if you have acess too.

Like many experienced users on this forum told me, some Mobo are particulary picky about ram.

If Captain Jack Sparrow tell you there is something your memory and Norton antivirus files, then I think you have too look in this direction absolutely.

Let us know the results.
My System SpecsSystem Spec
21 Mar 2010   #19
Azza

Windows 7 Home Premium 64-Bit
 
 

Yes they seem like the symtoms im having, working for a bit, then crashes a lot. Believe me i am following all the advice i have been given, and it is all very much appreciated. I was just commenting on how annoying it is when it works for a while then doesnt work, i wish it would be one or the othe . Im going to go speak to the guys that built the computer today, and tell them what you guys have told me, before i take the comp in (its hard for me to get it to them, and i dont want to get sent away).
The thing is, on the ASUS website under the compatibilty lists for my mobo, it says the ram i have is compatible, but some people say the lists arent too reliable all the time.
I even updated my bios (the patch notes said it increased compatiblity with memory), but Windows Memory Compatibility said straight away there was a problem still.
Ill keep you guys posted with what happens I am taking everything Capt.Jack Sparrow, Jonathan_King, and ManOwar2 have told me seriously. You have all been incredibly helpful! Thank you guys so much!
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21 Mar 2010   #20
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Azza View Post
Yes they seem like the symtoms im having, working for a bit, then crashes a lot. Believe me i am following all the advice i have been given, and it is all very much appreciated. I was just commenting on how annoying it is when it works for a while then doesnt work, i wish it would be one or the othe . Im going to go speak to the guys that built the computer today, and tell them what you guys have told me, before i take the comp in (its hard for me to get it to them, and i dont want to get sent away).
The thing is, on the ASUS website under the compatibilty lists for my mobo, it says the ram i have is compatible, but some people say the lists arent too reliable all the time.
I even updated my bios (the patch notes said it increased compatiblity with memory), but Windows Memory Compatibility said straight away there was a problem still.
Ill keep you guys posted with what happens I am taking everything Capt.Jack Sparrow, Jonathan_King, and ManOwar2 have told me seriously. You have all been incredibly helpful! Thank you guys so much!
Just passing through

Did anyone suggest you run a chkdksk on the HD??


CHKDSK /R /F:
Run CHKDSK /R /F from an elevated (Run as adminstrator) Command Prompt. Please do this for each hard drive on your system.
When it tells you it can't do it right now - and asks you if you'd like to do it at the next reboot - answer Y (for Yes) and press Enter. Then reboot and let the test run. It may take a while for it to run, but keep an occasional eye on it to see if it generates any errors. See "CHKDSK LogFile" below in order to check the results of the test.

Elevated Command Prompt:
Go to Start and type in "cmd.exe" (without the quotes)
At the top of the Search Box, right click on Cmd.exe and select "Run as administrator"

CHKDSK LogFile:
Go to Start and type in "eventvwr.msc" (without the quotes) and press Enter
Expand the Windows logs heading, then select the Application log file entry.
Double click on the Source column header.
Scroll down the list until you find the Chkdsk entry (wininit for Win7) (winlogon for XP).
Copy/paste the results into your next post.

Let us know if you need help with any of this

Ken
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 BSOD help!




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