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Windows 7: Windows 7 ultimate crashes randomly: Event 41,KernelPow

20 Mar 2010   #1
understack

windows 7 Ultimate 32 bit
 
 
Windows 7 ultimate crashes randomly: Event 41,KernelPow

Windows crashes randomly at any time. I've upgraded Realtek audio driver as suggested in other threads, still it crashes any time, some times just after boot. I've also changed my power settings to 'high performance', so 'sleeping' shouldn't be a problem either.

Error message: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Though I've changed my settings to generate minidump file, I don't see any in %SystemRoot% folder. So I'm posting my event details.

- System
- Provider
[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID 41
Version 2
Level 1
Task 63
Opcode 0
Keywords 0x8000000000000002

- TimeCreated
[ SystemTime] 2010-03-20T19:40:51.869223500Z
EventRecordID 10829
Correlation

- Execution
[ ProcessID] 4
[ ThreadID] 8
Channel System
Computer bonapart

- Security
[ UserID] S-1-5-18

- EventData
BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress false
PowerButtonTimestamp 0



Someone, please help me on this. My laptop is not workable since last 3 days. I'm repenting my decision to install Windows 7 Ultimate on Lenovo Y410 (7757-8CQ model). Lenovo website doesn't provide updated Windows 7 drivers.

Thanks and regards.


My System SpecsSystem Spec
.
20 Mar 2010   #2
Kari

 

Kernel power error (ID 41) only tells that a hard reset has occurred, not what caused it. Check the events just before that to find out information about what caused crash.

Most often it is driver related.

Kari
My System SpecsSystem Spec
20 Mar 2010   #3
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate
 
 

Hello understack, welcome to Seven Forums!



If you can get to safe mode see if using the "Last known good ..." option will sort the issue; be sure to post back with if it helps or not; see the tutorials at the links below.

Safe Mode

Advanced Boot Options
My System SpecsSystem Spec
.

20 Mar 2010   #4
Jonathan_King

Windows 7 Professional x64
 
 

You can also use this free program to check for new drivers for your hardware: Driver Easy - Free Driver Detect & Download Software
My System SpecsSystem Spec
20 Mar 2010   #5
understack

windows 7 Ultimate 32 bit
 
 

Hi Bare Foot Kid,

I've already tried using "Last known good ..." option but it didn't help.
My System SpecsSystem Spec
20 Mar 2010   #6
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate
 
 

Quote   Quote: Originally Posted by understack View Post
Hi Bare Foot Kid,

I've already tried using "Last known good ..." option but it didn't help.


Have a look at the other suggestions above your reply.
My System SpecsSystem Spec
20 Mar 2010   #7
understack

windows 7 Ultimate 32 bit
 
 

My Updates:

Above mentioned DriverEasy tool reported few outdated drivers. Problem persists even after updating these drivers. According to this tool all the drivers are now up to date.
My System SpecsSystem Spec
21 Mar 2010   #8
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate
 
 

Hello again understack.



Keep checking back as someone may come up with some other suggestions any time.
My System SpecsSystem Spec
21 Mar 2010   #9
Kari

 

Did you check the events before Kernel 41?
My System SpecsSystem Spec
21 Mar 2010   #10
understack

windows 7 Ultimate 32 bit
 
 

@Kari : as you suggested earlier I checked events before Kernel 41, but nothing looked suspicious. I've cleared all the logs . I'll post new data here after next crash.

Thank you all for your help. It's appreciated.
My System SpecsSystem Spec
Reply

 Windows 7 ultimate crashes randomly: Event 41,KernelPow




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