Windows 7 ultimate crashes randomly: Event 41,KernelPow

Page 1 of 5 123 ... LastLast

  1. Posts : 20
    windows 7 Ultimate 32 bit
       #1

    Windows 7 ultimate crashes randomly: Event 41,KernelPow


    Windows crashes randomly at any time. I've upgraded Realtek audio driver as suggested in other threads, still it crashes any time, some times just after boot. I've also changed my power settings to 'high performance', so 'sleeping' shouldn't be a problem either.

    Error message: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

    Though I've changed my settings to generate minidump file, I don't see any in %SystemRoot% folder. So I'm posting my event details.

    - System
    - Provider
    [ Name] Microsoft-Windows-Kernel-Power
    [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
    EventID 41
    Version 2
    Level 1
    Task 63
    Opcode 0
    Keywords 0x8000000000000002

    - TimeCreated
    [ SystemTime] 2010-03-20T19:40:51.869223500Z
    EventRecordID 10829
    Correlation

    - Execution
    [ ProcessID] 4
    [ ThreadID] 8
    Channel System
    Computer bonapart

    - Security
    [ UserID] S-1-5-18

    - EventData
    BugcheckCode 0
    BugcheckParameter1 0x0
    BugcheckParameter2 0x0
    BugcheckParameter3 0x0
    BugcheckParameter4 0x0
    SleepInProgress false
    PowerButtonTimestamp 0



    Someone, please help me on this. My laptop is not workable since last 3 days. I'm repenting my decision to install Windows 7 Ultimate on Lenovo Y410 (7757-8CQ model). Lenovo website doesn't provide updated Windows 7 drivers.

    Thanks and regards.
      My Computer


  2. Posts : 17,545
    Windows 10 Pro x64 EN-GB
       #2

    Kernel power error (ID 41) only tells that a hard reset has occurred, not what caused it. Check the events just before that to find out information about what caused crash.

    Most often it is driver related.

    Kari
      My Computer


  3. Posts : 22,814
    W 7 64-bit Ultimate
       #3

    Hello understack, welcome to Seven Forums!



    If you can get to safe mode see if using the "Last known good ..." option will sort the issue; be sure to post back with if it helps or not; see the tutorials at the links below.

    Safe Mode

    Advanced Boot Options
      My Computer


  4. Posts : 13,354
    Windows 7 Professional x64
       #4

    You can also use this free program to check for new drivers for your hardware: Driver Easy - Free Driver Detect & Download Software
      My Computer


  5. Posts : 20
    windows 7 Ultimate 32 bit
    Thread Starter
       #5

    Hi Bare Foot Kid,

    I've already tried using "Last known good ..." option but it didn't help.
      My Computer


  6. Posts : 22,814
    W 7 64-bit Ultimate
       #6

    understack said:
    Hi Bare Foot Kid,

    I've already tried using "Last known good ..." option but it didn't help.


    Have a look at the other suggestions above your reply.
      My Computer


  7. Posts : 20
    windows 7 Ultimate 32 bit
    Thread Starter
       #7

    My Updates:

    Above mentioned DriverEasy tool reported few outdated drivers. Problem persists even after updating these drivers. According to this tool all the drivers are now up to date.
      My Computer


  8. Posts : 22,814
    W 7 64-bit Ultimate
       #8

    Hello again understack.



    Keep checking back as someone may come up with some other suggestions any time.
      My Computer


  9. Posts : 17,545
    Windows 10 Pro x64 EN-GB
       #9

    Did you check the events before Kernel 41?
      My Computer


  10. Posts : 20
    windows 7 Ultimate 32 bit
    Thread Starter
       #10

    @Kari : as you suggested earlier I checked events before Kernel 41, but nothing looked suspicious. I've cleared all the logs . I'll post new data here after next crash.

    Thank you all for your help. It's appreciated.
      My Computer


 
Page 1 of 5 123 ... LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 00:29.
Find Us