Ok so Im not too skilled on a computer. I just bought a brand new Dell Inspiron with windows 7 64 bit for school.
I have been having BSOD crashes more and more frequently and now its to the point where I cant study anymore. Thanks for anyone that can help me out!
PLEASE anything advice will be appreciated!
I attached my minidump file. I'm not sure if i did it correctly or not.
Thanks for anyones help.
NYDude.
You have 34 crashes over 2 + months. there are a slew of different causes. We need to get serious and address them one at a time
First, lets examine your memory. Several of the crashes were caused by memory corruption. Download memtestx86 and run it for at least 5 passes.
If it passes memtest (and I doubt it) then run a system file check. That will verify and repair your system files. To do that type cmd in search>right click and run as admin>sfc /scannow (note the space between sfc and "/")
let us know the results
Ken
Code:Microsoft (R) Windows Debugger Version 6.11.0001.404 X86 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\K\Desktop\New folder (3)\012710-23259-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*F:\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7600 MP (2 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Personal Built by: 7600.16385.amd64fre.win7_rtm.090713-1255 Machine Name: Kernel base = 0xfffff800`02c66000 PsLoadedModuleList = 0xfffff800`02ea3e50 Debug session time: Wed Jan 27 10:39:53.117 2010 (GMT-4) System Uptime: 0 days 19:06:53.146 Loading Kernel Symbols ............................................................... ................................................................ ........... Loading User Symbols Loading unloaded module list ......... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 24, {1904fb, fffff88007fc2b78, fffff88007fc23d0, fffff880012f8c50} Probably caused by : Ntfs.sys ( Ntfs!NtfsFindPrefixHashEntry+227 ) Followup: MachineOwner --------- 1: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* NTFS_FILE_SYSTEM (24) If you see NtfsExceptionFilter on the stack then the 2nd and 3rd parameters are the exception record and context record. Do a .cxr on the 3rd parameter and then kb to obtain a more informative stack trace. Arguments: Arg1: 00000000001904fb Arg2: fffff88007fc2b78 Arg3: fffff88007fc23d0 Arg4: fffff880012f8c50 Debugging Details: ------------------ EXCEPTION_RECORD: fffff88007fc2b78 -- (.exr 0xfffff88007fc2b78) ExceptionAddress: fffff880012f8c50 (Ntfs!NtfsFindPrefixHashEntry+0x0000000000000227) ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 0000000000000000 Parameter[1]: ffffffffffffffff Attempt to read from address ffffffffffffffff CONTEXT: fffff88007fc23d0 -- (.cxr 0xfffff88007fc23d0) rax=0000000000000052 rbx=fffff8a00562e3d0 rcx=00000000000004aa rdx=0000000000000001 rsi=fffff8a000136bc0 rdi=fffffa800456b350 rip=fffff880012f8c50 rsp=fffff88007fc2db0 rbp=0000000000002bc0 r8=000000001fe21255 r9=0000000000000000 r10=0000000000000004 r11=fffff88007fc2df8 r12=bffff8a00bd3e5c8 r13=fffff88007fc3360 r14=0000000000000255 r15=0000000000001255 iopl=0 nv up ei pl zr na po nc cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010246 Ntfs!NtfsFindPrefixHashEntry+0x227: fffff880`012f8c50 498b7c2418 mov rdi,qword ptr [r12+18h] ds:002b:bffff8a0`0bd3e5e0=???????????????? Resetting default scope CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: rundll32.exe CURRENT_IRQL: 0 ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. EXCEPTION_PARAMETER1: 0000000000000000 EXCEPTION_PARAMETER2: ffffffffffffffff READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002f0e0e0 ffffffffffffffff FOLLOWUP_IP: Ntfs!NtfsFindPrefixHashEntry+227 fffff880`012f8c50 498b7c2418 mov rdi,qword ptr [r12+18h] FAULTING_IP: Ntfs!NtfsFindPrefixHashEntry+227 fffff880`012f8c50 498b7c2418 mov rdi,qword ptr [r12+18h] BUGCHECK_STR: 0x24 LAST_CONTROL_TRANSFER: from fffff880012f9ce2 to fffff880012f8c50 STACK_TEXT: fffff880`07fc2db0 fffff880`012f9ce2 : fffffa80`03b0b7f0 fffffa80`0456b350 fffff8a0`00136bc0 00000000`0000ff01 : Ntfs!NtfsFindPrefixHashEntry+0x227 fffff880`07fc2ee0 fffff880`012f428d : fffffa80`03b0b7f0 fffffa80`07448c60 fffff880`07fc30c0 fffff880`07fc3108 : Ntfs!NtfsFindStartingNode+0x452 fffff880`07fc2fb0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : Ntfs!NtfsCommonCreate+0x3dd SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: Ntfs!NtfsFindPrefixHashEntry+227 FOLLOWUP_NAME: MachineOwner MODULE_NAME: Ntfs IMAGE_NAME: Ntfs.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc14f STACK_COMMAND: .cxr 0xfffff88007fc23d0 ; kb FAILURE_BUCKET_ID: X64_0x24_Ntfs!NtfsFindPrefixHashEntry+227 BUCKET_ID: X64_0x24_Ntfs!NtfsFindPrefixHashEntry+227 Followup: MachineOwner ---------
is memtestx86 compatabile with 64 bit computers?
Thanks!
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