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Random Windows 7 BSOD
My desktop's been crashing a few times a day for the last week or so and I was wondering if anyone could take a look at the dumps and help me out.
My desktop's been crashing a few times a day for the last week or so and I was wondering if anyone could take a look at the dumps and help me out.
Specs are
Compaq Presario SR5360AN
Windows 7 Professional 32 Bit
AMD Athlon 64 X2 5200+ CPU
ECS Nettle2 Motherboard (Socket M2) NVIDIA MCP61 Chipset
3GB Qimonda Dual-Channel DDR2 RAM
NVIDIA GeForce 8400 GS Graphics
Realtek High Definition Audio sound card
You seem to have about 5 different causes for these crashes. Most point to memory. there is an additionaql problem
The Windows Debugging Tools aren't able to access symbols for your operating system files (in particular NTOSKRNL.EXE / NTKRNLMP.EXE / NTKRNLPA.EXE / NTKRPAMP.EXE) from the Microsoft Symbol Server - so that makes debugging them difficult if not impossible.
Please do the following:
- activate/validate the Windows installation at Genuine Microsoft Software
- run sfc.exe /scannow to replace any problem files
- open a support incident with Microsoft to see if they can fix the missing symbols issue ( Windows 7 Solution Center )
- If that doesn't fix it, then wipe the hard drive and reinstall Windows
- don't use "leaked"/torrent builds
When that is done download memtestx86 and run for at least 5 passes.
Let us know the results as you may have to re-run them
Ken
Code:031610-30778-01.dmp 3/16/2010 3:08:12 AM UNEXPECTED_KERNEL_MODE_TRAP 0x1000007f 0x00000008 0x801dc000 0x00000000 0x00000000 ntkrnlpa.exe ntkrnlpa.exe+b31eb 32-bit C:\Users\K\Desktop\Dumps\031610-30778-01.dmp 2 15 7600 032010-20966-01.dmp 3/20/2010 2:07:20 PM UNEXPECTED_KERNEL_MODE_TRAP 0x0000007f 0x0000000d 0x00000000 0x00000000 0x00000000 fltmgr.sys fltmgr.sys+21918 32-bit C:\Users\K\Desktop\Dumps\032010-20966-01.dmp 2 15 7600 032010-24102-01.dmp 3/20/2010 12:00:32 AM SYSTEM_THREAD_EXCEPTION_NOT_HANDLED 0x1000007e 0xc0000005 0x82372985 0x8be3baf4 0x8be3b6d0 ntkrnlpa.exe ntkrnlpa.exe+120985 32-bit C:\Users\K\Desktop\Dumps\032010-24102-01.dmp 2 15 7600 031710-30310-01.dmp 3/17/2010 8:38:12 AM REFERENCE_BY_POINTER 0x00000018 0x00000000 0x8802a7e8 0x00000002 0xffffffff ntkrnlpa.exe ntkrnlpa.exe+dce10 32-bit C:\Users\K\Desktop\Dumps\031710-30310-01.dmp 2 15 7600 031310-27721-01.dmp 3/13/2010 8:46:06 PM PFN_LIST_CORRUPT 0x0000004e 0x00000099 0x000882e8 0x00000000 0x000aa938 ntkrnlpa.exe ntkrnlpa.exe+dce10 32-bit C:\Users\K\Desktop\Dumps\031310-27721-01.dmp 2 15 7600 032110-20826-01.dmp 3/21/2010 10:41:02 AM PFN_LIST_CORRUPT 0x0000004e 0x00000099 0x0005f2bc 0x00000000 0x000463ec ntkrnlpa.exe ntkrnlpa.exe+dce10 32-bit C:\Users\K\Desktop\Dumps\032110-20826-01.dmp 2 15 7600 032010-26676-01.dmp 3/20/2010 10:27:58 AM PAGE_FAULT_IN_NONPAGED_AREA 0x00000050 0xc34ec3c0 0x00000000 0x83271b71 0x00000002 ntkrnlpa.exe ntkrnlpa.exe+859e3 32-bit C:\Users\K\Desktop\Dumps\032010-26676-01.dmp 2 15 7600 031410-25350-01.dmp 3/14/2010 1:54:42 AM NTFS_FILE_SYSTEM 0x00000024 0x001904fb 0xb649a8f0 0xb649a4d0 0x81a3eea3 halmacpi.dll halmacpi.dll+10 32-bit C:\Users\K\Desktop\Dumps\031410-25350-01.dmp 2 15 7600 031710-27970-01.dmp 3/17/2010 3:52:20 AM MEMORY_MANAGEMENT 0x0000001a 0x00005003 0x8c000000 0x0000609a 0x93680c09 ntkrnlpa.exe ntkrnlpa.exe+dce10 32-bit C:\Users\K\Desktop\Dumps\031710-27970-01.dmp 2 15 7600 032010-21606-01.dmp 3/20/2010 4:54:44 PM MEMORY_MANAGEMENT 0x0000001a 0x00003452 0x01a8c000 0xc08069c8 0x8367f424 halmacpi.dll halmacpi.dll+5ba9 32-bit C:\Users\K\Desktop\Dumps\032010-21606-01.dmp 2 15 7600 032010-32619-01.dmp 3/20/2010 12:31:42 PM MEMORY_MANAGEMENT 0x0000001a 0x00061940 0x06d24000 0x21c86800 0x00000000 ntkrnlpa.exe ntkrnlpa.exe+dce10 32-bit C:\Users\K\Desktop\Dumps\032010-32619-01.dmp 2 15 7600 031410-24835-01.dmp 3/14/2010 12:11:46 AM KERNEL_MODE_EXCEPTION_NOT_HANDLED 0x1000008e 0xc0000005 0x81ca8a01 0xb6b1fb1c 0x00000000 ntkrnlpa.exe ntkrnlpa.exe+252a01 32-bit C:\Users\K\Desktop\Dumps\031410-24835-01.dmp 2 15 7600 032010-21637-01.dmp 3/20/2010 9:22:00 PM KERNEL_MODE_EXCEPTION_NOT_HANDLED 0x1000008e 0xc0000005 0x927999c9 0x971897b8 0x00000000 dxgmms1.sys dxgmms1.sys+2b9c9 32-bit C:\Users\K\Desktop\Dumps\032010-21637-01.dmp 2 15 7600 032010-25677-01.dmp 3/20/2010 10:46:12 PM KERNEL_MODE_EXCEPTION_NOT_HANDLED 0x1000008e 0xc0000005 0x8343c6df 0xa0bb498c 0x00000000 ntkrnlpa.exe ntkrnlpa.exe+2216df 32-bit C:\Users\K\Desktop\Dumps\032010-25677-01.dmp 2 15 7600 032010-31044-01.dmp 3/20/2010 9:56:00 PM KERNEL_MODE_EXCEPTION_NOT_HANDLED 0x1000008e 0xc000001d 0x8327f59e 0x9cf7ed10 0x00000000 ntkrnlpa.exe ntkrnlpa.exe+4659e 32-bit C:\Users\K\Desktop\Dumps\032010-31044-01.dmp 2 15 7600 031510-43025-01.dmp 3/15/2010 3:53:18 AM IRQL_NOT_LESS_OR_EQUAL 0x0000000a 0x8078b01c 0x000000ff 0x00000001 0x82a8434d ntkrnlpa.exe ntkrnlpa.exe+4685b 32-bit C:\Users\K\Desktop\Dumps\031510-43025-01.dmp 2 15 7600 031610-30373-01.dmp 3/16/2010 10:01:12 AM IRQL_NOT_LESS_OR_EQUAL 0x0000000a 0xc73c0d1f 0x00000002 0x00000000 0x82a75c11 halmacpi.dll halmacpi.dll+5b48 32-bit C:\Users\K\Desktop\Dumps\031610-30373-01.dmp 2 15 7600 031610-33602-01.dmp 3/16/2010 9:27:46 PM IRQL_NOT_LESS_OR_EQUAL 0x0000000a 0xc73ced1f 0x00000002 0x00000000 0x82a83c11 halmacpi.dll halmacpi.dll+5ba9 32-bit C:\Users\K\Desktop\Dumps\031610-33602-01.dmp 2 15 7600 031610-42837-01.dmp 3/16/2010 11:53:14 PM DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x000000d1 0x2dc4c921 0x00000002 0x00000000 0x8b686f9b tcpip.sys tcpip.sys+84f9b 32-bit C:\Users\K\Desktop\Dumps\031610-42837-01.dmp 2 15 7600Code:Microsoft (R) Windows Debugger Version 6.11.0001.404 X86 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\K\Desktop\Dumps\031610-30778-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*F:\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Unable to load image \SystemRoot\system32\ntkrnlpa.exe, Win32 error 0n2 *** WARNING: Unable to verify timestamp for ntkrnlpa.exe *** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7600.16481.x86fre.win7_gdr.091207-1941 Machine Name: Kernel base = 0x82a4c000 PsLoadedModuleList = 0x82b94810 Debug session time: Mon Mar 15 15:06:15.537 2010 (GMT-4) System Uptime: 0 days 23:13:52.332 Unable to load image \SystemRoot\system32\ntkrnlpa.exe, Win32 error 0n2 *** WARNING: Unable to verify timestamp for ntkrnlpa.exe *** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe Loading Kernel Symbols ............................................................... ................................................................ .............. Loading User Symbols Loading unloaded module list ............. ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 1000007F, {8, 801dc000, 0, 0} ***** Kernel symbols are WRONG. Please fix symbols to do analysis. ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: nt!_KPRCB *** *** *** *************************************************************************
Hello Welcome to SF,
Your OS build is different MS is not finding any Symbols. I guess lot of issues are going on lets start with basics. Some files are pointing to Display drivers and Direct X Drivers so uninstall them download a fresh copy from vendors website and install them NOT from Windows Update. Uninstall any third party Antivirus / Firewall installed in your system and see whether that makes any difference. Check whether you have any BIOS updates. Ensure that the machine is adequately cooled.
Validate whether the Windows is Genuine or Not: http://www.microsoft.com/genuine/
HardwareTroubleshooting
Bug CheckRun the Memory Diagnostic & HD Diagnostic
Also i would recommend to run System Integrity Checker
Start > Run > CMD >Right Click and Run as administrator > SFC/ SCANNOW
Hope this helps,Code:================================================== Dump File : 031610-42837-01.dmp Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL Bug Check Code : 0x000000d1 ================================================== ================================================== Dump File : 031510-43025-01.dmp Bug Check String : IRQL_NOT_LESS_OR_EQUAL Bug Check Code : 0x0000000a ================================================== ================================================== Dump File : 031610-30373-01.dmp Bug Check String : IRQL_NOT_LESS_OR_EQUAL Bug Check Code : 0x0000000a ================================================== ================================================== Dump File : 031610-33602-01.dmp Bug Check String : IRQL_NOT_LESS_OR_EQUAL Bug Check Code : 0x0000000a ================================================== ================================================== Dump File : 031410-24835-01.dmp Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED Bug Check Code : 0x1000008e ================================================== ================================================== Dump File : 032010-21637-01.dmp Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED Bug Check Code : 0x1000008e ================================================== ================================================== Dump File : 032010-31044-01.dmp Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED Bug Check Code : 0x1000008e ================================================== ================================================== Dump File : 032010-25677-01.dmp Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED Bug Check Code : 0x1000008e ================================================== ================================================== Dump File : 031710-27970-01.dmp Bug Check String : MEMORY_MANAGEMENT Bug Check Code : 0x0000001a ================================================== ================================================== Dump File : 032010-32619-01.dmp Bug Check String : MEMORY_MANAGEMENT Bug Check Code : 0x0000001a ================================================== ================================================== Dump File : 032010-21606-01.dmp Bug Check String : MEMORY_MANAGEMENT Bug Check Code : 0x0000001a ================================================== ================================================== Dump File : 031410-25350-01.dmp Bug Check String : NTFS_FILE_SYSTEM Bug Check Code : 0x00000024 ================================================== ================================================== Dump File : 032010-26676-01.dmp Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA Bug Check Code : 0x00000050 ================================================== ================================================== Dump File : 031310-27721-01.dmp Bug Check String : PFN_LIST_CORRUPT Bug Check Code : 0x0000004e ================================================== ================================================== Dump File : 032110-20826-01.dmp Bug Check String : PFN_LIST_CORRUPT Bug Check Code : 0x0000004e ================================================== ================================================== Dump File : 031710-30310-01.dmp Bug Check String : REFERENCE_BY_POINTER Bug Check Code : 0x00000018 ================================================== ================================================== Dump File : 032010-24102-01.dmp Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED Bug Check Code : 0x1000007e ================================================== ================================================== Dump File : 031610-30778-01.dmp Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP Bug Check Code : 0x1000007f ================================================== ================================================== Dump File : 032010-20966-01.dmp Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP Bug Check Code : 0x0000007f ==================================================
Captain