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Windows 7: Random Windows 7 BSOD

20 Mar 2010   #1
youamlame

Windows 7 Professional 32 Bit
 
 
Random Windows 7 BSOD

My desktop's been crashing a few times a day for the last week or so and I was wondering if anyone could take a look at the dumps and help me out.


My System SpecsSystem Spec
.
20 Mar 2010   #2
youamlame

Windows 7 Professional 32 Bit
 
 

Specs are

Compaq Presario SR5360AN
Windows 7 Professional 32 Bit
AMD Athlon 64 X2 5200+ CPU
ECS Nettle2 Motherboard (Socket M2) NVIDIA MCP61 Chipset
3GB Qimonda Dual-Channel DDR2 RAM
NVIDIA GeForce 8400 GS Graphics
Realtek High Definition Audio sound card
My System SpecsSystem Spec
20 Mar 2010   #3
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by youamlame View Post
My desktop's been crashing a few times a day for the last week or so and I was wondering if anyone could take a look at the dumps and help me out.
You seem to have about 5 different causes for these crashes. Most point to memory. there is an additionaql problem

The Windows Debugging Tools aren't able to access symbols for your operating system files (in particular NTOSKRNL.EXE / NTKRNLMP.EXE / NTKRNLPA.EXE / NTKRPAMP.EXE) from the Microsoft Symbol Server - so that makes debugging them difficult if not impossible.

Please do the following:
- activate/validate the Windows installation at Genuine Microsoft Software
- run sfc.exe /scannow to replace any problem files
- open a support incident with Microsoft to see if they can fix the missing symbols issue ( Windows 7 Solution Center )
- If that doesn't fix it, then wipe the hard drive and reinstall Windows
- don't use "leaked"/torrent builds

When that is done download memtestx86 and run for at least 5 passes.

Let us know the results as you may have to re-run them

Ken

Code:
031610-30778-01.dmp    3/16/2010 3:08:12 AM    UNEXPECTED_KERNEL_MODE_TRAP    0x1000007f    0x00000008    0x801dc000    0x00000000    0x00000000    ntkrnlpa.exe    ntkrnlpa.exe+b31eb                    32-bit        C:\Users\K\Desktop\Dumps\031610-30778-01.dmp    2    15    7600    
032010-20966-01.dmp    3/20/2010 2:07:20 PM    UNEXPECTED_KERNEL_MODE_TRAP    0x0000007f    0x0000000d    0x00000000    0x00000000    0x00000000    fltmgr.sys    fltmgr.sys+21918                    32-bit        C:\Users\K\Desktop\Dumps\032010-20966-01.dmp    2    15    7600    
032010-24102-01.dmp    3/20/2010 12:00:32 AM    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED    0x1000007e    0xc0000005    0x82372985    0x8be3baf4    0x8be3b6d0    ntkrnlpa.exe    ntkrnlpa.exe+120985                    32-bit        C:\Users\K\Desktop\Dumps\032010-24102-01.dmp    2    15    7600    
031710-30310-01.dmp    3/17/2010 8:38:12 AM    REFERENCE_BY_POINTER    0x00000018    0x00000000    0x8802a7e8    0x00000002    0xffffffff    ntkrnlpa.exe    ntkrnlpa.exe+dce10                    32-bit        C:\Users\K\Desktop\Dumps\031710-30310-01.dmp    2    15    7600    
031310-27721-01.dmp    3/13/2010 8:46:06 PM    PFN_LIST_CORRUPT    0x0000004e    0x00000099    0x000882e8    0x00000000    0x000aa938    ntkrnlpa.exe    ntkrnlpa.exe+dce10                    32-bit        C:\Users\K\Desktop\Dumps\031310-27721-01.dmp    2    15    7600    
032110-20826-01.dmp    3/21/2010 10:41:02 AM    PFN_LIST_CORRUPT    0x0000004e    0x00000099    0x0005f2bc    0x00000000    0x000463ec    ntkrnlpa.exe    ntkrnlpa.exe+dce10                    32-bit        C:\Users\K\Desktop\Dumps\032110-20826-01.dmp    2    15    7600    
032010-26676-01.dmp    3/20/2010 10:27:58 AM    PAGE_FAULT_IN_NONPAGED_AREA    0x00000050    0xc34ec3c0    0x00000000    0x83271b71    0x00000002    ntkrnlpa.exe    ntkrnlpa.exe+859e3                    32-bit        C:\Users\K\Desktop\Dumps\032010-26676-01.dmp    2    15    7600    
031410-25350-01.dmp    3/14/2010 1:54:42 AM    NTFS_FILE_SYSTEM    0x00000024    0x001904fb    0xb649a8f0    0xb649a4d0    0x81a3eea3    halmacpi.dll    halmacpi.dll+10                    32-bit        C:\Users\K\Desktop\Dumps\031410-25350-01.dmp    2    15    7600    
031710-27970-01.dmp    3/17/2010 3:52:20 AM    MEMORY_MANAGEMENT    0x0000001a    0x00005003    0x8c000000    0x0000609a    0x93680c09    ntkrnlpa.exe    ntkrnlpa.exe+dce10                    32-bit        C:\Users\K\Desktop\Dumps\031710-27970-01.dmp    2    15    7600    
032010-21606-01.dmp    3/20/2010 4:54:44 PM    MEMORY_MANAGEMENT    0x0000001a    0x00003452    0x01a8c000    0xc08069c8    0x8367f424    halmacpi.dll    halmacpi.dll+5ba9                    32-bit        C:\Users\K\Desktop\Dumps\032010-21606-01.dmp    2    15    7600    
032010-32619-01.dmp    3/20/2010 12:31:42 PM    MEMORY_MANAGEMENT    0x0000001a    0x00061940    0x06d24000    0x21c86800    0x00000000    ntkrnlpa.exe    ntkrnlpa.exe+dce10                    32-bit        C:\Users\K\Desktop\Dumps\032010-32619-01.dmp    2    15    7600    
031410-24835-01.dmp    3/14/2010 12:11:46 AM    KERNEL_MODE_EXCEPTION_NOT_HANDLED    0x1000008e    0xc0000005    0x81ca8a01    0xb6b1fb1c    0x00000000    ntkrnlpa.exe    ntkrnlpa.exe+252a01                    32-bit        C:\Users\K\Desktop\Dumps\031410-24835-01.dmp    2    15    7600    
032010-21637-01.dmp    3/20/2010 9:22:00 PM    KERNEL_MODE_EXCEPTION_NOT_HANDLED    0x1000008e    0xc0000005    0x927999c9    0x971897b8    0x00000000    dxgmms1.sys    dxgmms1.sys+2b9c9                    32-bit        C:\Users\K\Desktop\Dumps\032010-21637-01.dmp    2    15    7600    
032010-25677-01.dmp    3/20/2010 10:46:12 PM    KERNEL_MODE_EXCEPTION_NOT_HANDLED    0x1000008e    0xc0000005    0x8343c6df    0xa0bb498c    0x00000000    ntkrnlpa.exe    ntkrnlpa.exe+2216df                    32-bit        C:\Users\K\Desktop\Dumps\032010-25677-01.dmp    2    15    7600    
032010-31044-01.dmp    3/20/2010 9:56:00 PM    KERNEL_MODE_EXCEPTION_NOT_HANDLED    0x1000008e    0xc000001d    0x8327f59e    0x9cf7ed10    0x00000000    ntkrnlpa.exe    ntkrnlpa.exe+4659e                    32-bit        C:\Users\K\Desktop\Dumps\032010-31044-01.dmp    2    15    7600    
031510-43025-01.dmp    3/15/2010 3:53:18 AM    IRQL_NOT_LESS_OR_EQUAL    0x0000000a    0x8078b01c    0x000000ff    0x00000001    0x82a8434d    ntkrnlpa.exe    ntkrnlpa.exe+4685b                    32-bit        C:\Users\K\Desktop\Dumps\031510-43025-01.dmp    2    15    7600    
031610-30373-01.dmp    3/16/2010 10:01:12 AM    IRQL_NOT_LESS_OR_EQUAL    0x0000000a    0xc73c0d1f    0x00000002    0x00000000    0x82a75c11    halmacpi.dll    halmacpi.dll+5b48                    32-bit        C:\Users\K\Desktop\Dumps\031610-30373-01.dmp    2    15    7600    
031610-33602-01.dmp    3/16/2010 9:27:46 PM    IRQL_NOT_LESS_OR_EQUAL    0x0000000a    0xc73ced1f    0x00000002    0x00000000    0x82a83c11    halmacpi.dll    halmacpi.dll+5ba9                    32-bit        C:\Users\K\Desktop\Dumps\031610-33602-01.dmp    2    15    7600    
031610-42837-01.dmp    3/16/2010 11:53:14 PM    DRIVER_IRQL_NOT_LESS_OR_EQUAL    0x000000d1    0x2dc4c921    0x00000002    0x00000000    0x8b686f9b    tcpip.sys    tcpip.sys+84f9b                    32-bit        C:\Users\K\Desktop\Dumps\031610-42837-01.dmp    2    15    7600
Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\Dumps\031610-30778-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*F:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Unable to load image \SystemRoot\system32\ntkrnlpa.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16481.x86fre.win7_gdr.091207-1941
Machine Name:
Kernel base = 0x82a4c000 PsLoadedModuleList = 0x82b94810
Debug session time: Mon Mar 15 15:06:15.537 2010 (GMT-4)
System Uptime: 0 days 23:13:52.332
Unable to load image \SystemRoot\system32\ntkrnlpa.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
Loading Kernel Symbols
...............................................................
................................................................
..............
Loading User Symbols
Loading unloaded module list
.............
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007F, {8, 801dc000, 0, 0}

***** Kernel symbols are WRONG. Please fix symbols to do analysis.

*************************************************************************
***                                                                   ***
***                                                                   ***
***    Your debugger is not using the correct symbols                 ***
***                                                                   ***
***    In order for this command to work properly, your symbol path   ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: nt!_KPRCB                                     ***
***                                                                   ***
*************************************************************************
My System SpecsSystem Spec
.

20 Mar 2010   #4
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Hello Welcome to SF,

Your OS build is different MS is not finding any Symbols. I guess lot of issues are going on lets start with basics. Some files are pointing to Display drivers and Direct X Drivers so uninstall them download a fresh copy from vendors website and install them NOT from Windows Update. Uninstall any third party Antivirus / Firewall installed in your system and see whether that makes any difference. Check whether you have any BIOS updates. Ensure that the machine is adequately cooled.

Validate whether the Windows is Genuine or Not: http://www.microsoft.com/genuine/

HardwareTroubleshooting

Quote:
Run the Memory Diagnostic & HD Diagnostic

Also i would recommend to run System Integrity Checker
Start > Run > CMD >Right Click and Run as administrator > SFC/ SCANNOW
Bug Check

Code:
==================================================
Dump File         : 031610-42837-01.dmp
Bug Check String  : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x000000d1
==================================================
==================================================
Dump File         : 031510-43025-01.dmp
Bug Check String  : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x0000000a
==================================================
==================================================
Dump File         : 031610-30373-01.dmp
Bug Check String  : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x0000000a
==================================================
==================================================
Dump File         : 031610-33602-01.dmp
Bug Check String  : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x0000000a
==================================================
==================================================
Dump File         : 031410-24835-01.dmp
Bug Check String  : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x1000008e
==================================================
==================================================
Dump File         : 032010-21637-01.dmp
Bug Check String  : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x1000008e
==================================================
==================================================
Dump File         : 032010-31044-01.dmp
Bug Check String  : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x1000008e
==================================================
==================================================
Dump File         : 032010-25677-01.dmp
Bug Check String  : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x1000008e
==================================================
==================================================
Dump File         : 031710-27970-01.dmp
Bug Check String  : MEMORY_MANAGEMENT
Bug Check Code    : 0x0000001a
==================================================
==================================================
Dump File         : 032010-32619-01.dmp
Bug Check String  : MEMORY_MANAGEMENT
Bug Check Code    : 0x0000001a
==================================================
==================================================
Dump File         : 032010-21606-01.dmp
Bug Check String  : MEMORY_MANAGEMENT
Bug Check Code    : 0x0000001a
==================================================
==================================================
Dump File         : 031410-25350-01.dmp
Bug Check String  : NTFS_FILE_SYSTEM
Bug Check Code    : 0x00000024
==================================================
==================================================
Dump File         : 032010-26676-01.dmp
Bug Check String  : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code    : 0x00000050
==================================================
==================================================
Dump File         : 031310-27721-01.dmp
Bug Check String  : PFN_LIST_CORRUPT
Bug Check Code    : 0x0000004e
==================================================
==================================================
Dump File         : 032110-20826-01.dmp
Bug Check String  : PFN_LIST_CORRUPT
Bug Check Code    : 0x0000004e
==================================================
==================================================
Dump File         : 031710-30310-01.dmp
Bug Check String  : REFERENCE_BY_POINTER
Bug Check Code    : 0x00000018
==================================================
==================================================
Dump File         : 032010-24102-01.dmp
Bug Check String  : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x1000007e
==================================================
==================================================
Dump File         : 031610-30778-01.dmp
Bug Check String  : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code    : 0x1000007f
==================================================
==================================================
Dump File         : 032010-20966-01.dmp
Bug Check String  : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code    : 0x0000007f
==================================================
Hope this helps,
Captain
My System SpecsSystem Spec
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