Random BSOD Win7 64bit

DaveMichael · 22 Mar 2010

Hi,

I keep getting random BSOD. Memory dump below. Unfortunately I don't know hoe to interpret it. I see the file below says Vista driver fault but I have ensured all drivers are Win 7 64 bit. Unless someone can say otherwise. Can anyone please help?

Thanks in advance! Dave

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
PROCESS1_INITIALIZATION_FAILED (6b)
Arguments:
Arg1: 0000000000000000, Indicates the NT status code that caused the failure.
Arg2: 0000000000000000, (reserved)
Arg3: 0000000000000000
Arg4: 0000000000000000
Debugging Details:
------------------

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x6B
PROCESS_NAME: System
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from fffff80003209bc1 to fffff80002cd8ed0
STACK_TEXT:
fffff880`009a9b38 fffff800`03209bc1 : 00000000`00000000 00000000`00000000 fffff800`00812660 fffff800`00812660 : nt!KeBugCheck
fffff880`009a9b40 fffff800`0315a419 : 48186889`48105889 fffffa80`039d7040 00000000`00000080 fffffa80`03974b30 : nt!Phase1InitializationDiscard+0x1331
fffff880`009a9d10 fffff800`02f7c166 : f0015e8d`45000002 00000000`00000080 beffffff`b5158d48 fffff800`02cb7479 : nt!Phase1Initialization+0x9
fffff880`009a9d40 fffff800`02cb7486 : fffff800`02e51e80 fffffa80`039d7040 fffff800`02e5fc40 30245c89`48382444 : nt!PspSystemThreadStartup+0x5a
fffff880`009a9d80 00000000`00000000 : fffff880`009aa000 fffff880`009a4000 fffff880`009a82b0 00000000`00000000 : nt!KxStartSystemThread+0x16

STACK_COMMAND: kb
FOLLOWUP_IP:
nt!Phase1InitializationDiscard+1331
fffff800`03209bc1 cc int 3
SYMBOL_STACK_INDEX: 1
SYMBOL_NAME: nt!Phase1InitializationDiscard+1331
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc600
FAILURE_BUCKET_ID: X64_0x6B_nt!Phase1InitializationDiscard+1331
BUCKET_ID: X64_0x6B_nt!Phase1InitializationDiscard+1331
Followup: MachineOwner
---------

Tews · 22 Mar 2010

[1 - Novice] How to ask for help with a BSOD problem

DaveMichael · 22 Mar 2010

Sorry Tews,

Anyway attached is what you asked for. Thanks, Dave

Tews · 22 Mar 2010

Your .dmp file shows a PROCESS1_INITIALIZATION_FAILED .. This error can be caused by any part of the disk subsystem, including bad disks, bad or incorrect cables, mixing different ATA-type devices on the same chain, or drives that are not available due to hardware regeneration. It can also be caused by a missing file from the boot partition, or by a driver file that has been disabled from the Drivers tab by mistake.

Check your cables for your hard drive. If you can boot into safe mode, run chkdisk /f/r as well as sfc /scannow just to be safe.. How old is your drive...this could be caused by a faulty/dying drive.. Hope this helps..

DaveMichael · 22 Mar 2010

I will do all the checks you have mentioned. My disks are both SATA ands on differing leads and MOBO ports. However, the main 600GB C: is a few years old now. Thanks for the help. I'll let you know how I get on after running your tests above.

DaveMichael · 24 Mar 2010

All sorted. Thank you very much. Check disk came up with nothing but sfc /scannow revealed numerous errors it tried to fix. I ran this 4 or 5 times but system still couldn't fix them. I backed up my drive, installed a new 1Tb drive last night, restored the C drive and all checks out OK. I have scanned the old drive in an external caddy and it has numerous bad sectors. Thanks again for all your help. Spot on service.