Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows 7 Pro 64bit BSOD Firefox video playback

29 Mar 2010   #21
progressia

Windows 7 Professional 64bit
 
 

Update: Here is the LATEST 'Seven Forums' file.
Again, it is NOT copying the latest Event Logs in the 'Dump' and 'Minidump' folders and I REALLY don't know why that is. I erased the older 'Seven Forums' folders and I STILL get the same 4 'Dump' results. YES I waited until it said "Press any key to continue" and then I did press any key.

http://www.filefactory.com/file/b0ea450/n/Seven_Forums2.rar


My System SpecsSystem Spec
.
30 Mar 2010   #22
usasma
Microsoft MVP

 
 

The Seven Forums - system.txt file shows that you're having issues with either your hard drive or the controller that controls it (on the motherboard).

I cannot recall - have you run these hardware diagnostics?
Quote:
H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link)
If not, please run them now.

If so (and they passed), then I'd start by replacing the chipset drivers on your motherboard. If that doesn't fix it, then I'd have to suspect a problem with the motherboard itself.

In that case, please run this free test:
Quote:
Try this free stress test: Free Software - GIMPS
Quote:
Prime95 Setup:
- extract the contents of the zip file to a location of your choice
- double click on the executable file
- select "Just stress testing"
- select the "Blend" test. If you've already run MemTest overnight you may want to run the "Small FFTs" test instead.
- "Number of torture test threads to run" should equal the number of CPU's times 2 (if you're using hyperthreading).
The easiest way to figure this out is to go to Task Manager...Performance tab - and see the number of boxes under CPU Usage History
Then run the test for 6 to 24 hours - or until you get errors (whichever comes first).
The Test selection box and the stress.txt file describes what components that the program stresses.
My System SpecsSystem Spec
30 Mar 2010   #23
progressia

Windows 7 Professional 64bit
 
 

Got a BSOD 10mins into running Prime95 test with Google Chrome open with one tab (this website) where i was trying to ask how long the test should run. Could it be because i had the test running along with Google Chrome that the system encountered an error during the test? Here are the results. I'll run another test without having any unnecessary programs open.

How many hours should i run this test? should i be worried about heat issues? I am running "8 torture tests" because my CPU is a quad-core.
My System SpecsSystem Spec
.

30 Mar 2010   #24
usasma
Microsoft MVP

 
 

It depends on how you were running the test - but it indicates a hardware problem.
What were the results of the hardware tests that I recommended?

As for how long to run the test - please read, completely, the instructions that I posted in my previous post.
My System SpecsSystem Spec
31 Mar 2010   #25
progressia

Windows 7 Professional 64bit
 
 

Ok I'm back with more accurate results because I let the test run with nothing else in the background. Some of my CPU cores failed to run the test whereas others held out for more than 9hours of testing in which case I stopped the test because instructions said 6-24hrs. Here are the results.
My System SpecsSystem Spec
01 Apr 2010   #26
progressia

Windows 7 Professional 64bit
 
 

/bump thread
My System SpecsSystem Spec
03 Apr 2010   #27
usasma
Microsoft MVP

 
 

If you've run the hard drive and memory tests - then this only leaves a couple of other components. The most likely would be the motherboard or CPU.

So, now you'll have to remove everything from the system with the exception of:
- case
- PSU
- mobo
- CPU, cooler and fan
- 1 stick of RAM
- hard drive
- video card
- mouse and keyboard
- monitor

Then run the Prime95 test again. If it fails, then it's one of the components that's left.
If that's the case - then start replacing the components one-by-one until you find the bad one.
My System SpecsSystem Spec
05 Apr 2010   #28
progressia

Windows 7 Professional 64bit
 
 

Sorry I didnt reply on time, i was away on holiday with no internet.

Not sure i understood what you were saying. You're saying that I should restart the Prime95 test again with 1stick of RAM? Sorry if I'm not getting it.

EDIT: Just on a side note. The last time I got a BSOD was because I was running Prime95 on Blend mode with 8 torture tests and I was browsing on Chrome on this website replying to threads. But i think thats because i was pushing my CPU beyond it's limits. But the last time i got PROPER BSODx was a few weeks ago when i was watching a video on IGN.com using Firefox.
My System SpecsSystem Spec
05 Apr 2010   #29
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by progressia View Post
Sorry I didnt reply on time, i was away on holiday with no internet.

Not sure i understood what you were saying. You're saying that I should restart the Prime95 test again with 1stick of RAM? Sorry if I'm not getting it.

EDIT: Just on a side note. The last time I got a BSOD was because I was running Prime95 on Blend mode with 8 torture tests and I was browsing on Chrome on this website replying to threads. But i think thats because i was pushing my CPU beyond it's limits. But the last time i got PROPER BSODx was a few weeks ago when i was watching a video on IGN.com using Firefox.
Usamsa is suggesting you pull all but one stick of ram and re-running the tests described.

With just the mentioned components attached if something fails you can narrow the list down.

If you push your cpu beyond its limit it should not Blue screen

If you are blue screening you should have DMP files. Haave yoou done a search for *.DMP?

Ken
My System SpecsSystem Spec
05 Apr 2010   #30
progressia

Windows 7 Professional 64bit
 
 

^Thanks for the simplification. I shall re-run the same torture tests again. The thing is, the test doesn't completely fail if you read my older posts. I have 8 different tests running at the same time. Some threads fail while others hold out until I stop them after 9hrs of testing overnight. Please check my older posts and take a look at my .DUMP files, i have them all uploaded including my last Prime95 test results. Once more, I'll post back with an update.
My System SpecsSystem Spec
Reply

 Windows 7 Pro 64bit BSOD Firefox video playback




Thread Tools




Similar help and support threads
Thread Forum
Random BSOD and Crashes - VFX & Video diting, HD Video Playback, 3D
Hello all, I am looking for some assistance as to what is causing my computer to crash. It doesn't happen insanely often, but the way it crashes makes me think there's a hardware issue going on. I am mostly thinking it's either my CPU or one of my two graphics cards installed, but I'd be more...
BSOD Help and Support
BSOD during video playback
Been trying to figure this one out for a while, hope that someone here can help. I've been trying to get playback of video to work on my new laptop (Dell Latitude E6510). After maybe 30 seconds of playback, I get a system crash. Sometimes it's closer to 1 minute, sometimes closer to 10 seconds....
BSOD Help and Support
BSOD mostly during the Flash playback in the FireFox
Thank you for your kind help. Is Windows 7 . . . - x86 (32-bit) or x64 ? x86 - the original installed OS on the system? Vista - an OEM or full retail version? retail - What is the age of system (hardware)? 2 years old - What is the age of OS installation (have you re-installed the OS?) ...
BSOD Help and Support
FireFox laggy / stuttering at video playback ?
Hi, I had this strange problem ever since I use FireFox. Changing to version 3.6 didn't help. Having this frozen screen (for 1 sec) every couple of seconds was very annoying while watching videoclips on YouTube for example. Even when using the plain browser functions like scrolling, it...
Browsers & Mail
Win7 Ultimate 64bit BSOD with audio playback
Hopefully someone here can help me crush this rather annoying bug. Win7 Ultimate 64bit consistently BSOD during Audio playback (iTunes, WMP, player doesn't matter). I'm starting to think that the drivers for the "Realtek ALC889A" on board the Gigabyte GA-P55-UD4P are just crap. memtest found...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 04:10.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App