Blue Screen


  1. KDK
    Posts : 4
    Windows 7 Ultimate 64
       #1

    Blue Screen


    I reveibed a DRIVER_POWER_STATE_FAILURE this night - and have no idea what had happened.
    Where do I find the eror report? ("MEMORY DUMP"? 480 MB?)) Or is the enclosed teh right one?

    Can someone help a WIN7 greenhorn?
    Thanks
      My Computer


  2. Posts : 5,705
    Win7 x64 + x86
       #2

    I would suggest running Driver Verifier according to these directions:
    Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

    So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

    Then, here's the procedure:
    - Go to Start and type in "verifier" (without the quotes) and press Enter
    - Select "Create custom settings (for code developers)" and click "Next"
    - Select "Select individual settings from a full list" and click "Next"
    - Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
    - Select "Select driver names from a list" and click "Next"
    Then select all drivers NOT provided by Microsoft and click "Next"
    - Select "Finish" on the next page.

    Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

    Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

    If you can't get into Windows because it crashes too soon, try it in Safe Mode.
    If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
    If that doesn't work, post back and we'll have to see about fixing the registry entry off-line.

    More info on this at this link: Using Driver Verifier to identify issues with Windows drivers for advanced users
    Summary of the BSOD:
    Code:
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Debug session time: Tue Mar 23 16:03:35.046 2010 (GMT-4)
    System Uptime: 0 days 3:25:23.765
    BugCheck 9F, {3, fffffa8004f0b050, fffff80000b9c518, fffffa8006d8ecc0}
    Probably caused by : disk.sys
    BUGCHECK_STR:  0x9F
    PROCESS_NAME:  System
      My Computer


  3. KDK
    Posts : 4
    Windows 7 Ultimate 64
    Thread Starter
       #3

    Thanks for your very detailed hints. It gave me the idea to look for installations done recently (driver...). It seems like the new D-Link DWA-140 I installed has caused the problem. No more errors occured after removing it from the system (connection to Internet wire cable). I will let the computer running in different stages, switching to hibernation and back etc. to see what happens. If it will crash again then I'll follow your instructions. Perhaps re-install the driver might also solve the problem? I'll try and let know.
      My Computer


  4. Posts : 5,705
    Win7 x64 + x86
       #4

    We see lot's of problems with these USB adapters - and I recommend that you use an internal wireless card rather than the USB adapter. The internal cards are usually more powerful, they seem faster than the USB to me, and they are usually more compatible in the long run. Obviously, the wired connection will be faster and more reliable than any wireless connection (IMO).

    DLink doesn't have Win7 drivers for the initial issue of this device. If you have Rev B, it does have Win7 drivers.

    So, if you have Rev B - download Win7 drivers from the DLink website
    If you don't have Rev B - then download the drivers for the Ralink RT2870 series USB Wireless LAN Card from this link (it's very slow): Ralink corp.
      My Computer


  5. KDK
    Posts : 4
    Windows 7 Ultimate 64
    Thread Starter
       #5

    I appreciated your support. Since I removed the stick there were no more Blue Screens. :) Hope it stays like that. In addition I'll follow your suggestions trying out the other driver else changing to an internal wirelesse card during the forthcoming week. (Can't use a wired connection currently due to building restrictments unfortunately - I would prefer that, obviously!)
    If there will be any more information I let you know.
      My Computer


  6. KDK
    Posts : 4
    Windows 7 Ultimate 64
    Thread Starter
       #6

    fixed


    I changed the driver to the newest one only to be received on the UK website by D-Link.
    Since then I did not have any more troubles from using the stick.

    B.t.w, it seems, that Cooliris on Firefox generates the same error. Never tried again...

    Thanks again for the help.
    Klaus-Dieter Koerwers
      My Computer


 

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