BSOD in Windows 7 Ultimate 64bit UK


  1. Posts : 514
    Windows 7 Ultimate
       #1

    BSOD in Windows 7 Ultimate 64bit UK


    Hi.

    I have problems with BSOD in my Windows 7 Ultimate 64bit UK.
    I suspect it is a 1394 Firewire board or it's driver, that causes the problem.

    For investigation, I have atatched a photo of the screen, and 2 dmp files.

    Hope to get info for it, thanks
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    darkhorse said:
    Hi.

    I have problems with BSOD in my Windows 7 Ultimate 64bit UK.
    I suspect it is a 1394 Firewire board or it's driver, that causes the problem.

    For investigation, I have atatched a photo of the screen, and 2 dmp files.

    Hope to get info for it, thanks
    Your suspicions are correct. These were caused by your firewire driver. I also noted that Wdf01000.sys was loaded in all of them.

    I would
    download and install a fresh copy of the firewire driver
    run a system file check to verify and repair your system files. (wdf01000.sys)
    to do that type cmd in search>right click and run as admin>sfc /scannow (note the space between sfc and "/")

    Let us know the result of the SFC as you may need to re-run it

    Let us know if you need help

    Ken


    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\K\Desktop\New folder (3)\031710-28282-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*F:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (2 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0xfffff800`02a59000 PsLoadedModuleList = 0xfffff800`02c96e50
    Debug session time: Wed Mar 17 06:39:23.701 2010 (GMT-4)
    System Uptime: 0 days 0:16:02.590
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .............................
    Loading User Symbols
    Loading unloaded module list
    .....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 10D, {5, 0, 1401, fffffa8004e44e70}
    
    Probably caused by : 1394ohci.sys ( 1394ohci!IsochRx::WdfEvtNotificationDpc+1ce )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    WDF_VIOLATION (10d)
    The Kernel-Mode Driver Framework was notified that Windows detected an error 
    in a framework-based driver. In general, the dump file will yield additional 
    information about the driver that caused this bug check.
    Arguments:
    Arg1: 0000000000000005, A framework object handle of the incorrect type was passed to
        a framework object method.
    Arg2: 0000000000000000, The handle value passed in.
    Arg3: 0000000000001401, Reserved.
    Arg4: fffffa8004e44e70, Reserved.
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x10D_5
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  iexplore.exe
    
    CURRENT_IRQL:  2
    
    LAST_CONTROL_TRANSFER:  from fffff88000ef233c to fffff80002acaf00
    
    STACK_TEXT:  
    fffff800`00ba2df8 fffff880`00ef233c : 00000000`0000010d 00000000`00000005 00000000`00000000 00000000`00001401 : nt!KeBugCheckEx
    fffff800`00ba2e00 fffff880`045b9d06 : fffffa80`052e5158 fffffa80`0528bbb0 00000000`00014000 fffffa80`052e5158 : Wdf01000!imp_WdfDmaTransactionRelease+0x34
    fffff800`00ba2e40 fffff880`00f2ef70 : 0000057f`fad74548 fffff800`00ba2f50 00000000`00000000 fffffa80`0528bb70 : 1394ohci!IsochRx::WdfEvtNotificationDpc+0x1ce
    fffff800`00ba2ed0 fffff800`02ad65dc : fffff800`02c43e80 fffffa80`0528bab0 fffffa80`0528bab0 fffffa80`0528bb18 : Wdf01000!FxDpc::FxDpcThunk+0x78
    fffff800`00ba2f00 fffff800`02ad1065 : 00000000`00000000 fffffa80`04114060 fffff800`00ba2f30 fffff880`00f2eef8 : nt!KiRetireDpcList+0x1bc
    fffff800`00ba2fb0 fffff800`02ad0e7c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxRetireDpcList+0x5
    fffff880`07375ae0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDispatchInterruptContinue
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    1394ohci!IsochRx::WdfEvtNotificationDpc+1ce
    fffff880`045b9d06 488b4d18        mov     rcx,qword ptr [rbp+18h]
    
    SYMBOL_STACK_INDEX:  2
    
    SYMBOL_NAME:  1394ohci!IsochRx::WdfEvtNotificationDpc+1ce
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: 1394ohci
    
    IMAGE_NAME:  1394ohci.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bcc30
    
    FAILURE_BUCKET_ID:  X64_0x10D_5_1394ohci!IsochRx::WdfEvtNotificationDpc+1ce
    
    BUCKET_ID:  X64_0x10D_5_1394ohci!IsochRx::WdfEvtNotificationDpc+1ce
    
    Followup: MachineOwner
    ---------
    Code:
    031710-24211-01.dmp    3/17/2010 11:23:48 AM        0x0000010d    00000000`00000005    00000000`00000000    00000000`00001401    fffffa80`04f4ce70    Wdf01000.sys    Wdf01000.sys+333c                    x64        C:\Users\K\Desktop\New folder (3)\031710-24211-01.dmp    2    15    7600    
    031710-28282-01.dmp    3/17/2010 11:40:34 AM        0x0000010d    00000000`00000005    00000000`00000000    00000000`00001401    fffffa80`04e44e70    Wdf01000.sys    Wdf01000.sys+333c                    x64        C:\Users\K\Desktop\New folder (3)\031710-28282-01.dmp    2    15    7600    
    032510-28875-01.dmp    3/25/2010 12:08:52 PM        0x0000010d    00000000`00000008    0000057f`fbf65588    00000000`00000003    fffffa80`04f45c40    Wdf01000.sys    Wdf01000.sys+53e1                    x64        C:\Users\K\Desktop\New folder (3)\032510-28875-01.dmp    2    15    7600
      My Computer


  3. Posts : 514
    Windows 7 Ultimate
    Thread Starter
       #3

    @Ken

    I'm very happy for your help, thanks a lot.

    I ran the sfc /scannow, but it couldn't find anything to do.
    (Look at the attachment)

    I tried to find a new driver for the Firewire board, but it seems difficult to find.
    It's a Startech PIC1394MD with a Texas Instruments chip TSB43AB23.
    (Attachment)

    Can you help me with finding a new driver for it ?, and shall I try the sfc /scannow again ?

    Erik
      My Computer


  4. Posts : 514
    Windows 7 Ultimate
    Thread Starter
       #4

    Is there not anything I can do ?.

    Erik
      My Computer


  5. Posts : 514
    Windows 7 Ultimate
    Thread Starter
       #5

    If I cannot find a dmp file in \Windows\minidump\, where is then to be found after a BSOD ?.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 02:48.
Find Us