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Windows 7: Windows 7 64bit Shutdown

25 Mar 2010   #1
kornsoadhts

Windows 7 x64
 
 
Windows 7 64bit Shutdown

Hi,

I recently built my own PC and everything has been working flawlessly with the exception of one small nuisance. While shutting down, 5% of the time I get a BSOD. At first shutdown would take like 10/15 minutes and then crash but now it does it within a few seconds. Here are the two dump analysis results I got from WhoCrashed.exe:

On Thu 3/25/2010 7:35:38 PM your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
Error: KMODE_EXCEPTION_NOT_HANDLED
Dump file: C:\Windows\Minidump\032510-23593-01.dmp
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.



On Tue 3/23/2010 6:03:41 AM your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x1E (0xFFFFFFFFC0000047, 0xFFFFF80002EF07F8, 0xFFFFFA800D0B4D20, 0x0)
Error: KMODE_EXCEPTION_NOT_HANDLED
Dump file: C:\Windows\Minidump\032310-31203-01.dmp
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.

My drivers are all up to date and my memory has passed both Windows Memory Diagnostics and memtest86+. I have not overclocked any of my hardware yet and my memory/cpu clocks are set to the manufacturer settings. 9-9-9-24


My System SpecsSystem Spec
.
25 Mar 2010   #2
usasma
Microsoft MVP

 
 

Please provide the information from this post: SF Diagnostic Tool
My System SpecsSystem Spec
25 Mar 2010   #3
kornsoadhts

Windows 7 x64
 
 

Even better:

On Thu 3/25/2010 8:08:18 PM your computer crashed
This was likely caused by the following module: 000.fcl
Bugcheck code: 0xC4 (0xF6, 0x4, 0xFFFFFA801007B060, 0xFFFFF8800414B72F)
Error: DRIVER_VERIFIER_DETECTED_VIOLATION
Dump file: C:\Windows\Minidump\032510-28609-01.dmp
file path: \??\C:\Program Files (x86)\CyberLink\PowerDVD8\000.fcl

It appears PowerDVD is the problem. Should I uninstall and reinstall or just delete that one file?

EDIT: I'm doing a full system search and deleting these files atm.
My System SpecsSystem Spec
.

Reply

 Windows 7 64bit Shutdown




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