Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows explorer crashing

26 Mar 2010   #1
0meltdown0

Win 7
 
 
Windows explorer crashing

I've found various people with similar problems but haven't yet found a solution that will fix my problem.

Everytime i open my personal folder for the account on my computer windows explorer crashes and has to restart
I can access documents straight from my documentsand everything fine it is just when i go through that particular section which i need to to access certain files.

Anyone got any ideas why it is crashing and how to fix it?
Thanks
Tom

I've done a virus check and gave the windows vista update thing a try but as im on windows 7 i didn't hold much hope for that


My System SpecsSystem Spec
.
26 Mar 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by 0meltdown0 View Post
I've found various people with similar problems but haven't yet found a solution that will fix my problem.

Everytime i open my personal folder for the account on my computer windows explorer crashes and has to restart
I can access documents straight from my documentsand everything fine it is just when i go through that particular section which i need to to access certain files.

Anyone got any ideas why it is crashing and how to fix it?
Thanks
Tom

I've done a virus check and gave the windows vista update thing a try but as im on windows 7 i didn't hold much hope for that
Tom

You should look in event viewer for the probable cause. To do so type eventvwr in search and go to the windows log applications tab.

You need to look for critical errors (they have red in the left hand column) that mention app hang, app crash, etc.

When you find them note the event ID and source code and tell us what they are.

Let us know if you need help with this

Ken
My System SpecsSystem Spec
26 Mar 2010   #3
motc7

 
 

Quote   Quote: Originally Posted by 0meltdown0 View Post
I've found various people with similar problems but haven't yet found a solution that will fix my problem.

Everytime i open my personal folder for the account on my computer windows explorer crashes and has to restart
I can access documents straight from my documentsand everything fine it is just when i go through that particular section which i need to to access certain files.

Anyone got any ideas why it is crashing and how to fix it?
Thanks
Tom

I've done a virus check and gave the windows vista update thing a try but as im on windows 7 i didn't hold much hope for that

Here is something I would try.

Create a new user account with same permissions as yours. Login to windows with that user account and see if the same thing happens when you access that same folder.

If not, then it's your windows profile. If it does do the same thing, then you will need to throw in the Win7 disc and do a repair install.
My System SpecsSystem Spec
.

26 Mar 2010   #4
0meltdown0

Win 7
 
 

not sure what u mean by the source code but this is what the eventvwr says:
event 1000 for explorer.exe as an error - i assume thats the 1 that is important

there is a ridiculously long list of events so if thats not the problem i can go through them but that one happens quite a lot of times
My System SpecsSystem Spec
26 Mar 2010   #5
0meltdown0

Win 7
 
 

also tried a different account and it works fine so it jsut that particular account
My System SpecsSystem Spec
26 Mar 2010   #6
motc7

 
 

Quote   Quote: Originally Posted by 0meltdown0 View Post
also tried a different account and it works fine so it jsut that particular account
There you go then! You found the problem. corrupt user profile.

now this is what I would do.

  • While logged into the new user, browse out to your old profile name and copy your data to the new profile.
  • Do not copy hidden files and folders if you have them showing.
  • To disable viewing hidden files and folders, goto Computer/Organize/Folder and Search options. Goto View tab and check "Don't show hidden files and folders."
  • Once you have done this, then copy your info to the new profile.
  • Shutdown and restart, login with the new user account that you have is now working, and see if you can do what you are wanting to do, if you can, then awesome! You are done.
Please don't forget the rep.
My System SpecsSystem Spec
26 Mar 2010   #7
0meltdown0

Win 7
 
 

awesome seems to be fixed now. Thanks
My System SpecsSystem Spec
Reply

 Windows explorer crashing




Thread Tools




Similar help and support threads
Thread Forum
Windows 7 explorer.exe keeps crashing
Hi all once again i am requesting your help :3 So here's my problem as the title says my explorer.exe keeps crashing to the point i cant even run in normal mode anymore.Safe mode works but crashs as well but less often. -i tried reformating my laptop (clean install numerous time) -Runned...
General Discussion
Windows Explorer crashing, adobe plug in crashing.
Im running windows 7 ultimate 64 ... I dont know totally system specs. It's a custom rig that I purchased about 6 months ago. I dont think the specs matter anyway because I don't believe this is a hadware problem, but a windows problem. Ok, So about a month ago I was unlucky enough to pick up...
General Discussion
Windows explorer (not Internet explorer) is crashing
Hi all, I am using Window7 64 bit version. I have a problem when I was trying to open a folder. When I open this particular folder windows explorer is crashing and saying cannot access memory (with different addresses). All other folders are opening properly. Also, there are few vedio files in...
BSOD Help and Support
Windows Explorer (explorer.exe) is constantly crashing
hi, after 5 or 6 months of using, explorer.exe started crashing constantly, it crashes every 10-15 minutes and freezes the screen, then i restart the process and continue using. here is the problem signature : Problem Event Name: APPCRASH Application Name: Explorer.EXE
BSOD Help and Support
Windows Explorer keeps crashing
My windows explorer keeps crashing. The computer loads up fine, i then logon to my account and it then becomes really hard to navigate around. If i open up a web browser (using google chrome) It never loads and i simply just get a message telling me to end the process and when i do it deletes the...
BSOD Help and Support
Windows Explorer keeps crashing
Since I started up my computer today, I've been getting the message: 'Windows Explorer has stopped working' and then restarting explorer every 5 seconds (not exaggerating). I am currently unable to use any desktop, taskbar or start menu functions or open up any folders. I have tried restarting,...
General Discussion


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 23:18.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App