Two Recent BDODs with STOP 0x0000000A

Bass · 27 Mar 2010

I am currently running Windows 7 Professional 64 bit on a Thinkpad T400, and very recently I got two BSODs with the following message in the Event Viewer:

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x0000000000000000, 0x0000000000000002, 0x0000000000000000, 0xfffff80002ff5477). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 032710-51870-01.

The Dump files are provided in an attached zip.

Any help would be appreciated.

Jonathan_King · 27 Mar 2010

Looks like your NIC driver NETw5s64.sys is throwing fits.

Try looking for an updated driver for your network card.

Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Jonathan\Desktop\032710-51870-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02a16000 PsLoadedModuleList = 0xfffff800`02c53e50
Debug session time: Sat Mar 27 14:03:36.304 2010 (GMT-4)
System Uptime: 0 days 2:08:41.099
Loading Kernel Symbols
...............................................................
................................................................
.....................................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {0, 2, 0, fffff80002ff5477}

Unable to load image \SystemRoot\system32\DRIVERS\NETw5s64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for NETw5s64.sys
*** ERROR: Module load completed but symbols could not be loaded for NETw5s64.sys
Probably caused by : NETw5s64.sys ( NETw5s64+b76b )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002ff5477, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002cbe0e0
 0000000000000000 

CURRENT_IRQL:  2

FAULTING_IP: 
hal!HalpDmaNextContiguousPiece+103
fffff800`02ff5477 448b08          mov     r9d,dword ptr [rax]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  System

TRAP_FRAME:  fffff880031e7750 -- (.trap 0xfffff880031e7750)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000278
rdx=0000000000000278 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002ff5477 rsp=fffff880031e78e8 rbp=0000000000000000
 r8=0000000000000030  r9=0000000000000000 r10=00000000000fffff
r11=fffffa8008136a70 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na po nc
hal!HalpDmaNextContiguousPiece+0x103:
fffff800`02ff5477 448b08          mov     r9d,dword ptr [rax] ds:0001:00000000`00000000=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002a87469 to fffff80002a87f00

STACK_TEXT:  
fffff880`031e7608 fffff800`02a87469 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`031e7610 fffff800`02a860e0 : fffffa80`0ac025f0 fffffa80`0acaa3d0 fffffa80`077a5480 fffff880`058f0893 : nt!KiBugCheckDispatch+0x69
fffff880`031e7750 fffff800`02ff5477 : fffffa80`0449f160 fffffa80`0abdcd88 fffff800`02ff5524 fffffa80`0acaa3d0 : nt!KiPageFault+0x260
fffff880`031e78e8 fffff800`02ff5524 : fffffa80`0acaa3d0 fffffa80`08136a70 fffffa80`0af95720 00000000`00000000 : hal!HalpDmaNextContiguousPiece+0x103
fffff880`031e7900 fffff800`02ff84fb : fffffa80`0acaa3d0 fffffa80`08136a70 fffffa80`0449f160 fffffa80`0a1a5fd8 : hal!HalpDmaMapScatterTransfer+0x34
fffff880`031e7950 fffff800`02ff8472 : fffffa80`0acaa3d0 fffffa80`0acaa3c8 00000000`00000030 00000000`00000000 : hal!HalpMapTransfer+0x7b
fffff880`031e79e0 fffff800`02ff794f : 00000000`00000000 fffff800`02ff501e 00000000`00000000 00000000`00000003 : hal!IoMapTransfer+0x8e
fffff880`031e7a20 fffff800`02ff7afd : fffffa80`08a3d050 fffffa80`08136a70 00000000`00000001 fffffa80`0000053e : hal!HalpAllocateAdapterCallback+0xc7
fffff880`031e7ac0 fffff800`02ff8156 : fffffa80`08136a70 00000000`00000000 fffffa80`08136a00 00000000`00000005 : hal!IoFreeAdapterChannel+0x109
fffff880`031e7af0 fffff800`02ff771f : fffffa80`09e62e40 00000000`0000009c fffffa80`08136a70 fffffa80`04dd7020 : hal!HalAllocateAdapterChannel+0x11a
fffff880`031e7b30 fffff880`0189a7c0 : fffffa80`092d9030 fffffa80`081366e0 fffffa80`000000b8 fffff880`05aeac40 : hal!HalBuildScatterGatherList+0x2f3
fffff880`031e7ba0 fffff880`058a676b : fffffa80`08a3d1a0 00000000`00000000 fffffa80`0a732020 fffff880`05a4baa0 : ndis!NdisMAllocateNetBufferSGList+0x110
fffff880`031e7c40 fffffa80`08a3d1a0 : 00000000`00000000 fffffa80`0a732020 fffff880`05a4baa0 00000000`00000000 : NETw5s64+0xb76b
fffff880`031e7c48 00000000`00000000 : fffffa80`0a732020 fffff880`05a4baa0 00000000`00000000 0000009c`00000100 : 0xfffffa80`08a3d1a0


STACK_COMMAND:  kb

FOLLOWUP_IP: 
NETw5s64+b76b
fffff880`058a676b ??              ???

SYMBOL_STACK_INDEX:  c

SYMBOL_NAME:  NETw5s64+b76b

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: NETw5s64

IMAGE_NAME:  NETw5s64.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4aafedb7

FAILURE_BUCKET_ID:  X64_0xA_NETw5s64+b76b

BUCKET_ID:  X64_0xA_NETw5s64+b76b

Followup: MachineOwner
---------