Lots of Blue Screens; don't know what to do


  1. Posts : 179
    Windows 7
       #1

    Lots of Blue Screens; don't know what to do


    I've had multiple blue screens since making my computer. Here are some of the descriptions:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: c5
    BCP1: FFFFF80000C52B50
    BCP2: 0000000000000002
    BCP3: 0000000000000001
    BCP4: FFFFF80002BF7991
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\032810-44382-01.dmp
    C:\Users\Batcave\AppData\Local\Temp\WER-54366-0.sysdata.xml

    Read our privacy statement online:
    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt



    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: a
    BCP1: 0000000000000000
    BCP2: 0000000000000002
    BCP3: 0000000000000001
    BCP4: FFFFF80002AAD54B
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\032810-20872-01.dmp
    C:\Users\Batcave\AppData\Local\Temp\WER-29842-0.sysdata.xml

    Read our privacy statement online:
    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 50
    BCP1: FFFFE98012A28360
    BCP2: 0000000000000001
    BCP3: FFFFF80002D21568
    BCP4: 0000000000000007
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\032810-24039-01.dmp
    C:\Users\Batcave\AppData\Local\Temp\WER-32604-0.sysdata.xml

    Read our privacy statement online:
    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt



    In addition, every once in a while, I get blue screen messages like:


    PAGE_FAULT_IN_NONPAGED_AREA

    IRWL_NOT_LESS_OR_EQUAL

    and etc. Can anyone help? Here are the specs:

    AMD Phenom II X4 555BE
    BIOSTAR TA785G3
    2x2GB DDR3 RAM OCZ PLatinum PC-10666
    EVGA 8800GT video card
    A bunch of Antec fans
    and a 1tb Seagate Hard drive

    Any help is much appreciated! Thanks!
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    darknightz0117 said:
    I've had multiple blue screens since making my computer. Here are some of the descriptions:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: c5
    BCP1: FFFFF80000C52B50
    BCP2: 0000000000000002
    BCP3: 0000000000000001
    BCP4: FFFFF80002BF7991
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\032810-44382-01.dmp
    C:\Users\Batcave\AppData\Local\Temp\WER-54366-0.sysdata.xml

    Read our privacy statement online:
    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt



    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: a
    BCP1: 0000000000000000
    BCP2: 0000000000000002
    BCP3: 0000000000000001
    BCP4: FFFFF80002AAD54B
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\032810-20872-01.dmp
    C:\Users\Batcave\AppData\Local\Temp\WER-29842-0.sysdata.xml

    Read our privacy statement online:
    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 50
    BCP1: FFFFE98012A28360
    BCP2: 0000000000000001
    BCP3: FFFFF80002D21568
    BCP4: 0000000000000007
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\032810-24039-01.dmp
    C:\Users\Batcave\AppData\Local\Temp\WER-32604-0.sysdata.xml

    Read our privacy statement online:
    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt



    In addition, every once in a while, I get blue screen messages like:


    PAGE_FAULT_IN_NONPAGED_AREA

    IRWL_NOT_LESS_OR_EQUAL

    and etc. Can anyone help? Here are the specs:

    AMD Phenom II X4 555BE
    BIOSTAR TA785G3
    2x2GB DDR3 RAM OCZ PLatinum PC-10666
    EVGA 8800GT video card
    A bunch of Antec fans
    and a 1tb Seagate Hard drive

    Any help is much appreciated! Thanks!
    We actually need the DMP file. use these to find and upload it to us. https://www.sevenforums.com/crash-loc...d-problem.html


    thanks

    Ken
      My Computer


  3. Posts : 179
    Windows 7
    Thread Starter
       #3

    thank you so much for looking! I hope this is right..
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    darknightz0117 said:
    thank you so much for looking! I hope this is right.
    These crashes were caused by memory corruption. I would download memtestx86 and run it for 5 passes.

    I would also update the old driver listed below

    Let us know if you need help with any of this

    Ken
    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\K\Desktop\minidump\031810-20233-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*F:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0xfffff800`02a0e000 PsLoadedModuleList = 0xfffff800`02c4be50
    Debug session time: Thu Mar 18 12:37:34.373 2010 (GMT-4)
    System Uptime: 0 days 0:04:44.762
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .........................
    Loading User Symbols
    Loading unloaded module list
    .....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1E, {ffffffffc0000005, fffff80002d2174b, 0, ffffffffffffffff}
    
    Probably caused by : memory_corruption
    
    Followup: memory_corruption
    ---------
    old driver that need to be updated
    Code:
    secdrv.SYS        fffff880`02b9f000    fffff880`02baa000    0x0000b000    0x4508052e    9/13/2006 9:18:38 AM                        
    athrxusb.sys        fffff880`04800000    fffff880`04892000    0x00092000    0x45bdef26    1/29/2007 8:57:10 AM                        
    Rt64win7.sys        fffff880`041cc000    fffff880`041fe000    0x00032000    0x49a65b0d    2/26/2009 5:04:13 AM                        
    cpuz132_x64.sys        fffff880`02af1000    fffff880`02af9000    0x00008000    0x49cc0d03    3/26/2009 7:17:23 PM                        
    spldr.sys        fffff880`0169b000    fffff880`016a3000    0x00008000    0x4a0858bb    5/11/2009 12:56:27 PM                        
    spsys.sys        fffff880`03a1d000    fffff880`03a8e000    0x00071000    0x4a085e7a    5/11/2009 1:20:58 PM                        
    amdxata.sys        fffff880`01150000    fffff880`0115b000    0x0000b000    0x4a12f2eb    5/19/2009 1:56:59 PM
      My Computer


  5. Posts : 845
    Windows 7 - Vista
       #5

    Do you have an Internet Security app installed, e.g., NIS, N360, KIS, McAfee, etc...?

    The 0xc0000005 exception is indicative of such.

    0xc0000005 = memory access violation, i.e., "Access Denied" - most often caused by the presence of a 3rd party firewall in Windows 7 (& Vista) systems.

    Regards. . .

    jcgriff2

    .
      My Computer


  6. Posts : 179
    Windows 7
    Thread Starter
       #6

    zigzag3143, how do I update that driver? I'm sorry, I don't really understand what those numbers mean =/

    jcgriff2, I don't have any internet security that i'm aware of. I use mozilla firefox, and I have WOT and AdBlock Plus on, but that's about it. No firewalls installed yet

    I'm not sure if this is important, but I've been trying to run memtest on my RAM sticks, one at a time. For whatever reason, when I leave just one stick in, the computer will turn on, but nothing will come on my screen. I then power down, restart maybe once or twice before the bios screen is displayed, and then memtest will run. Does that mean my RAM is messed up? So far, it has 2 errors (I'm away from the desktop; I'm on my laptop in class right now"

    Thank you all for your help!!
      My Computer


  7. Posts : 28,845
    Win 8 Release candidate 8400
       #7

    darknightz0117 said:
    zigzag3143, how do I update that driver? I'm sorry, I don't really understand what those numbers mean =/

    jcgriff2, I don't have any internet security that i'm aware of. I use mozilla firefox, and I have WOT and AdBlock Plus on, but that's about it. No firewalls installed yet

    I'm not sure if this is important, but I've been trying to run memtest on my RAM sticks, one at a time. For whatever reason, when I leave just one stick in, the computer will turn on, but nothing will come on my screen. I then power down, restart maybe once or twice before the bios screen is displayed, and then memtest will run. Does that mean my RAM is messed up? So far, it has 2 errors (I'm away from the desktop; I'm on my laptop in class right now"

    Thank you all for your help!!
    How To Find Drivers:
    - search Google for the name of the driver
    - compare the Google results with what's installed on your system to figure out which device/program it belongs to
    - visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
    - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

    Let us know if you need help

    Ken
      My Computer


  8. Posts : 179
    Windows 7
    Thread Starter
       #8

    zigzag3143 said:
    darknightz0117 said:
    zigzag3143, how do I update that driver? I'm sorry, I don't really understand what those numbers mean =/

    jcgriff2, I don't have any internet security that i'm aware of. I use mozilla firefox, and I have WOT and AdBlock Plus on, but that's about it. No firewalls installed yet

    I'm not sure if this is important, but I've been trying to run memtest on my RAM sticks, one at a time. For whatever reason, when I leave just one stick in, the computer will turn on, but nothing will come on my screen. I then power down, restart maybe once or twice before the bios screen is displayed, and then memtest will run. Does that mean my RAM is messed up? So far, it has 2 errors (I'm away from the desktop; I'm on my laptop in class right now"

    Thank you all for your help!!
    How To Find Drivers:
    - search Google for the name of the driver
    - compare the Google results with what's installed on your system to figure out which device/program it belongs to
    - visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
    - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

    Let us know if you need help

    Ken
    So I google stuff like the one below?
    secdrv.SYS
      My Computer


  9. Posts : 179
    Windows 7
    Thread Starter
       #9

    so I found that one of my RAM sticks has 2 errors on it after 5 hours of Memtest. I think that may be one of the reasons I get the Blue Screens. I'm a little confused about the drivers since google hasn't given me any concrete searches on what to do in regards to them. I was thinking of reinstalling Windows 7 this weekend; do you think that will partially fix the issue?
      My Computer


  10. Posts : 845
    Windows 7 - Vista
       #10

    darknightz0117 said:
    so I found that one of my RAM sticks has 2 errors on it after 5 hours of Memtest. I think that may be one of the reasons I get the Blue Screens. I'm a little confused about the drivers since google hasn't given me any concrete searches on what to do in regards to them. I was thinking of reinstalling Windows 7 this weekend; do you think that will partially fix the issue?

    Hi -

    Bad RAM would definitely cause BSODs.

    If re-installing Windows 7, do so with the one good stick installed only. When purchasing new RAM, buy 2 matching sticks.

    I'm not sure there is a need to re-install Windows 7 until new RAM installed; however, installation takes less than 1 hour, so you may want to do so to see if system is stable with just 1 stick.

    Regards. . .

    jcgriff2

    .
      My Computer


 

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