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Windows 7: Windows crashes 4-5 times a day due to ntkrnlpa.exe

01 Apr 2010   #11
jcgriff2

Windows 7 - Vista
 
 

Hi -

The bugchecks on the last 2 dumps -

0x9f (0x3,,,) - driver in an inconsistant power state and is blocking an IRP for too long a time.

I am finding the same drivers as were found in prior dumps. They need to be updated.

I am also now getting symbol errors - meaning that the Microsoft MSDL SYM site used to obtain symbol files to identify Microsoft OS drivers is unable to ID the NT Kernel in your Windows system.

Run the System File Checker/ Repair utility -
START | type cmd.exe into the start search box | right-click on cmd.exe | select run as Administrator | type the following:
Code:
sfc /scannow
Upon completion re-boot to allow files in use to be repaired.

SFC general info - How to repair the operating system and how to restore the operating system configuration to an earlier point in time in Windows Vista

SFC & the CBS log - How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program generates in Windows Vista

Validate your Windows OS installation at the Microsoft Genuine Advantage site.

WGA --> www.microsoft.com/genuine

If the above steps do not remedy the problem, I would suggest that you contact Microsoft Corporation directly an put a ticket in -
Windows 7 Solution Center

Without the symbol files to properly identify the Microsoft drivers, processing the dumps can be futile.

Regards. . .

jcgriff2

.

BUGCHECK SUMMARY
Code:
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
Built by: 7600.16481.x86fre.win7_gdr.091207-1941
Debug session time: Mon Mar 29 21:53:25.940 2010 (GMT-4)
System Uptime: 0 days 0:33:03.844
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
BugCheck 9F, {4, 258, 84fe9a70, 82b71b24}
Probably caused by : ntkrnlpa.exe ( nt+67a66 )
BUGCHECK_STR:  0x9F
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
Built by: 7600.16481.x86fre.win7_gdr.091207-1941
Debug session time: Mon Mar 29 21:19:42.107 2010 (GMT-4)
System Uptime: 0 days 9:47:46.994
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
BugCheck 9F, {4, 258, 84fcf4c0, 82b72b24}
Probably caused by : ntkrnlpa.exe ( nt+67a66 )
BUGCHECK_STR:  0x9F
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ



My System SpecsSystem Spec
.
01 Apr 2010   #12
robinsaini

Windows 7
 
 

Dear jcgriff2,

I uploaded above report after running the sfc / scannow..and have also formatted couple of times.....I use below specification Laptop whcih came with Vista operating system and as per HP website they don't have updated drives for product.
However all vista drivers work fine in Windows 7 and device driver don't show any incomplete driver.Wonder wt can be the problem is the problem that the USB wirless drive I use to connect to Internet...gets heated up and goes for a toss...

HP Pavilion DV6767TX
  • Centrino Duo Technology -Intelฎ Centrinoฎ Duo Mobile Technology
    Intelฎ Core™ 2 Duo processor T5550
  • Intel 965 PM Express Chipset
  • 1.83 GHz , Level 2 cache 2 MB,667 MHz FSB
  • 802.11 a/b/g WLAN
  • 3 GB PC2-5300 DDR2
  • 250 GB Serial ATA, 150 MB/ Sec @5400 RPM

  • Genuine Windows Vista™
  • NVIDIA GeForce 8400M GS, 256 MB Dedicated Graphics,
    Up to 895 MB TAG* memory (as allocated by Vista), Supports DirectX 10
  • Integrated Bluetooth 2.0 HP Module
  • IEEE 802.15 Standard
  • Integrated 802.11 a/b/g
  • Intel PRO Wireless 3945ABG Network
My System SpecsSystem Spec
02 Apr 2010   #13
jcgriff2

Windows 7 - Vista
 
 

Quote   Quote: Originally Posted by robinsaini View Post
Dear jcgriff2,

I uploaded above report after running the sfc / scannow..and have also formatted couple of times.....I use below specification Laptop whcih came with Vista operating system and as per HP website they don't have updated drives for product.
However all vista drivers work fine in Windows 7 and device driver don't show any incomplete driver.Wonder wt can be the problem is the problem that the USB wirless drive I use to connect to Internet...gets heated up and goes for a toss...

HP Pavilion DV6767TX
  • Centrino Duo Technology -Intelฎ Centrinoฎ Duo Mobile Technology
    Intelฎ Core™ 2 Duo processor T5550
  • Intel 965 PM Express Chipset
  • 1.83 GHz , Level 2 cache 2 MB,667 MHz FSB
  • 802.11 a/b/g WLAN
  • 3 GB PC2-5300 DDR2
  • 250 GB Serial ATA, 150 MB/ Sec @5400 RPM
  • Genuine Windows Vista™
  • NVIDIA GeForce 8400M GS, 256 MB Dedicated Graphics,
    Up to 895 MB TAG* memory (as allocated by Vista), Supports DirectX 10
  • Integrated Bluetooth 2.0 HP Module
  • IEEE 802.15 Standard
  • Integrated 802.11 a/b/g
  • Intel PRO Wireless 3945ABG Network

The Windows 7 Upgrade advisor & the driver report in your prior posts lists the wifi as Intel 4965 AGN - not 3945 ABG. Are you sure you have the correct model #? Look on bottom of laptop.

The Realtek PCIe FE may be RTL 8101 --> Realtek

The rimmptsk.sys & related drivers are Ricoh. They come from HP as do the HPxxxx.sys drivers.

I don't see anything at the Huawei site for driver downloads, either --> Huawei-a world-leading telecom solutions provider

Regards. . .

jcgriff2

.
My System SpecsSystem Spec
.

02 Apr 2010   #14
robinsaini

Windows 7
 
 

Dear jcgriff2,

While doing driver update from Intel Website..it automatically updated from Intel 3945 ABG to Intel 4965 AGN.

Now formatted again and reinstalled Windows 7, still same problem....wt do u think can be root cause
My System SpecsSystem Spec
02 Apr 2010   #15
jcgriff2

Windows 7 - Vista
 
 

The same driver is used for both, but the hardware itself is different.

What does Device Manager say?

Regards. . .

jcgriff2

.
My System SpecsSystem Spec
02 Apr 2010   #16
robinsaini

Windows 7
 
 

device Manager shows no concerns....attached is pic of same.
My System SpecsSystem Spec
03 Apr 2010   #17
jcgriff2

Windows 7 - Vista
 
 

Intel wifi 4965 AGN it then is.
My System SpecsSystem Spec
03 Apr 2010   #18
robinsaini

Windows 7
 
 

Attached latest dump file..can u help with this...as its generated after fresh reinstall of windows,,
My System SpecsSystem Spec
04 Apr 2010   #19
jcgriff2

Windows 7 - Vista
 
 

Run the Driver Verifier --> Driver Verifier - Windows 7 & Vista - jcgriff2

jcgriff2

.
My System SpecsSystem Spec
Reply

 Windows crashes 4-5 times a day due to ntkrnlpa.exe




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