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Windows 7: my win 7 ultimate 32 bit get Memory_management erreur

29 Mar 2010   #1
habbaz

Microsoft Windows 7 Ultimate 6.1.7600 (Win7 RTM)
 
 
my win 7 ultimate 32 bit get Memory_management erreur

I have instaled windows 7 ultimate 32 bit and every few hours I get a bluescreen (Memory_management). i have attached my minidump file. thanks....

My Conf.
Man.: NEC Powermate VL370 micro Tower Box
OS: Microsoft Windows 7 Ultimate 6.1.7600 (Win7 RTM)
CPU: DualCore AMD Athlon 64 X2, 2000 MHz (10 x 200) 3800+
Motherboard: MSI MS-7351
Memory:2000 Mo (DDR2-667 DDR2 SDRAM) 500+500+1000 Mo
Graphics Card:ATI Radeon X1200 Series
HDD:MAXTOR STM3320820A ATA Device (320 Go, 7200 RPM, Ultra-ATA/100)
Sound Card:Realtek ALC888/1200 @ ATI SB600 - HD Audio Controller




My System SpecsSystem Spec
.
02 Apr 2010   #2
habbaz

Microsoft Windows 7 Ultimate 6.1.7600 (Win7 RTM)
 
 

Please help me!!!!!!!!!
My System SpecsSystem Spec
02 Apr 2010   #3
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Hello Welcome to SF,

The Dump is pretty much straight forward. Its your Memory that has caused the problem. Lets do the basics. Make sure the BIOS is most update to date. Uninstall any third party antivirus or Firewall install it also can cause issues.

Quote:
Run the Memory Diagnostic & HD Diagnostic

Also i would recommend to run System Integrity Checker
Start > Run > CMD >Right Click and Run as administrator > SFC/ SCANNOW
Update the Following Drivers

Code:
Rt86win7.sys Thu Feb 26 14:34:22 2009
AmdLLD.sys   Sat Jun 30 01:17:32 2007
Code:
MEMORY_MANAGEMENT (1a)
    # Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 00041790, The subtype of the bugcheck.
Arg2: c08020cc
Arg3: 0000ffff
Arg4: 00000000
Debugging Details:
------------------

BUGCHECK_STR:  0x1a_41790
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  iexplore.exe
CURRENT_IRQL:  0
LAST_CONTROL_TRANSFER:  from 82abc3fe to 82ac2b1d
STACK_TEXT:  
9c2be9f8 82abc3fe 08010002 08501fff 8477c2f0 nt!MiDeleteVirtualAddresses+0x41a
9c2beac8 82ab0708 8477c2f0 860c99c0 86358588 nt!MiRemoveMappedView+0x325
9c2beaf0 82c834c8 86358588 00000000 00000000 nt!MiRemoveVadAndView+0xe5
9c2beb54 82c86da2 8477c2f0 08010000 00000000 nt!MiUnmapViewOfSection+0x265
9c2beb68 9336ccc9 8477c2f0 08010000 fdbfb680 nt!MmUnmapViewOfSection+0x12
9c2beb90 9338bf2f 9c2bec10 ff584728 9c2bec10 win32k!SURFACE::Map+0xae
9c2bebb0 9338c52c 00000000 9c2bec10 00000001 win32k!DEVLOCKBLTOBJ::bMapTrgSurfaceView+0x30
9c2bebc4 93387ef3 9c2becac 00000001 00000010 win32k!DEVLOCKBLTOBJ::bPrepareTrgDco+0x78
9c2bebf0 9338c796 9c2becac 9c2beca0 00000000 win32k!DEVLOCKBLTOBJ::bLock+0x632
9c2beccc 93374e36 70010bc9 00000006 00000006 win32k!NtGdiBitBltInternal+0x1ee
9c2bed00 82a4c42a 70010bc9 00000006 00000006 win32k!NtGdiBitBlt+0x2f
9c2bed00 77bd64f4 70010bc9 00000006 00000006 nt!KiFastCallEntry+0x12a
WARNING: Frame IP not in any known module. Following frames may be wrong.
002fe690 00000000 00000000 00000000 00000000 0x77bd64f4

STACK_COMMAND:  kb
FOLLOWUP_IP: 
win32k!SURFACE::Map+ae
9336ccc9 8b464c          mov     eax,dword ptr [esi+4Ch]
SYMBOL_STACK_INDEX:  5
SYMBOL_NAME:  win32k!SURFACE::Map+ae
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: win32k
IMAGE_NAME:  win32k.sys
DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc2a2
FAILURE_BUCKET_ID:  0x1a_41790_win32k!SURFACE::Map+ae
BUCKET_ID:  0x1a_41790_win32k!SURFACE::Map+ae
Followup: MachineOwner
---------
eax=82b4017c ebx=573a6800 ecx=00000000 edx=00000000 esi=807c4120 edi=00000000
eip=82ac2b1d esp=9c2be8f0 ebp=9c2be9f8 iopl=0         nv up ei pl nz na po nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00000202
nt!MiDeleteVirtualAddresses+0x41a:
82ac2b1d cc              int     3
ChildEBP RetAddr  Args to Child              
9c2be9f8 82abc3fe 08010002 08501fff 8477c2f0 nt!MiDeleteVirtualAddresses+0x41a
9c2beac8 82ab0708 8477c2f0 860c99c0 86358588 nt!MiRemoveMappedView+0x325
9c2beaf0 82c834c8 86358588 00000000 00000000 nt!MiRemoveVadAndView+0xe5
9c2beb54 82c86da2 8477c2f0 08010000 00000000 nt!MiUnmapViewOfSection+0x265
9c2beb68 9336ccc9 8477c2f0 08010000 fdbfb680 nt!MmUnmapViewOfSection+0x12
9c2beb90 9338bf2f 9c2bec10 ff584728 9c2bec10 win32k!SURFACE::Map+0xae (FPO: [2,3,4])
9c2bebb0 9338c52c 00000000 9c2bec10 00000001 win32k!DEVLOCKBLTOBJ::bMapTrgSurfaceView+0x30 (FPO: [0,1,4])
9c2bebc4 93387ef3 9c2becac 00000001 00000010 win32k!DEVLOCKBLTOBJ::bPrepareTrgDco+0x78 (FPO: [2,0,4])
9c2bebf0 9338c796 9c2becac 9c2beca0 00000000 win32k!DEVLOCKBLTOBJ::bLock+0x632 (FPO: [3,4,4])
9c2beccc 93374e36 70010bc9 00000006 00000006 win32k!NtGdiBitBltInternal+0x1ee (FPO: [11,47,4])
9c2bed00 82a4c42a 70010bc9 00000006 00000006 win32k!NtGdiBitBlt+0x2f (FPO: [11,0,0])
9c2bed00 77bd64f4 70010bc9 00000006 00000006 nt!KiFastCallEntry+0x12a (FPO: [0,3] TrapFrame @ 9c2bed34)
WARNING: Frame IP not in any known module. Following frames may be wrong.
002fe690 00000000 00000000 00000000 00000000 0x77bd64f4
Hope this helps,
Captain
My System SpecsSystem Spec
.

02 Apr 2010   #4
habbaz

Microsoft Windows 7 Ultimate 6.1.7600 (Win7 RTM)
 
 

thanks I will Run the Memory Diagnostic & HD Diagnostic
My System SpecsSystem Spec
02 Apr 2010   #5
habbaz

Microsoft Windows 7 Ultimate 6.1.7600 (Win7 RTM)
 
 

How I can Update this Following DriversRt86win7.sys Thu Feb 26 14:34:22 2009
AmdLLD.sys Sat Jun 30 01:17:32 2007
My System SpecsSystem Spec
02 Apr 2010   #6
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by habbaz View Post
How I can Update this Following DriversRt86win7.sys Thu Feb 26 14:34:22 2009
AmdLLD.sys Sat Jun 30 01:17:32 2007

Google them and find the vendor. Go to the vendors website and download the drivers from here.

Rt86win7.sys is Realtek 8101E/8168/8169 NDIS 6.20 32-bit Driver

AMDLLD.sys is the AMD Low Level Driver that is installed as part of the Dual Core Hotfix .Try booting in Safe Mode and deleting the AMDLLD.sys file from the C:WINDOWS\ SYSTEM32\DRIVERS folder and then re-booting and installing the latest chipset drivers for your Motherboard

Hope this helps,
Captain
My System SpecsSystem Spec
Reply

 my win 7 ultimate 32 bit get Memory_management erreur




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