BSOD bccode 116

marvs1911 · 29 Mar 2010

Hi I am having a BSOD on my newly assembled pc that I built. I have not been able to run the computer for more than half a day since I have built it. The crash is wierd since the computer will run at idle without to much problem (some times) but when I put some load or strain in the GPU it will crash and reboot to crash again and again and again. Like I said the crash is funny in that it will run for a period of time from cold start but when I get the initial crash it will reboot and crash almost imediately or in a couple of minutes. There is no particular thing that I'm doing on the system when it crashes the crashes are random. Let me give you a run down of the pc and what the error is and the minidumps. Also the computer temps are all normal to let you guys know.

Windows 7 64 bit professional
Asus P5N-D mobo
Intel core 2 quad Q9400
OCZ DDR2 800mhz 4gb
Gigibyte geforce 9500 GT 1gb
Asus Xonar HDAV 1.3 sound card
Hauppauge Wintv-hvr 2250
apevia x-master case with 500 watt included psu

The Error:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800716A4E0
BCP2: FFFFF88003DA1740
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Please let me know if you need any futher information. I really want to fix this pc but I am thinking that the graphics card is bad and need to be returned for a new one but before I do that I would like to know for sure that that is the actual problem and not some programming conflict.

zigzag3143 · 29 Mar 2010

marvs1911 said:

Hi I am having a BSOD on my newly assembled pc that I built. I have not been able to run the computer for more than half a day since I have built it. The crash is wierd since the computer will run at idle without to much problem (some times) but when I put some load or strain in the GPU it will crash and reboot to crash again and again and again. Like I said the crash is funny in that it will run for a period of time from cold start but when I get the initial crash it will reboot and crash almost imediately or in a couple of minutes. There is no particular thing that I'm doing on the system when it crashes the crashes are random. Let me give you a run down of the pc and what the error is and the minidumps. Also the computer temps are all normal to let you guys know.

Windows 7 64 bit professional
Asus P5N-D mobo
Intel core 2 quad Q9400
OCZ DDR2 800mhz 4gb
Gigibyte geforce 9500 GT 1gb
Asus Xonar HDAV 1.3 sound card
Hauppauge Wintv-hvr 2250
apevia x-master case with 500 watt included psu

The Error:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800716A4E0
BCP2: FFFFF88003DA1740
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Please let me know if you need any futher information. I really want to fix this pc but I am thinking that the graphics card is bad and need to be returned for a new one but before I do that I would like to know for sure that that is the actual problem and not some programming conflict.

All of these crashes were caused by your dxgkrnl.sys (video driver) I would un-install it and download a fresh copy and install it.

Let us know if you need help

Ken

Code:

032510-36722-01.dmp    3/25/2010 4:34:58 PM    DRIVER_IRQL_NOT_LESS_OR_EQUAL    0x000000d1    00000000`058151e3    00000000`00000009    00000000`00000000    fffffa80`03d92aff    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder (3)\032510-36722-01.dmp    4    15    7600    
032510-36020-01.dmp    3/25/2010 6:21:30 PM        0x00000116    fffffa80`06f614e0    fffff880`04134740    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5cef8                    x64        C:\Users\K\Desktop\New folder (3)\032510-36020-01.dmp    4    15    7600    
032510-36348-01.dmp    3/25/2010 5:58:32 PM        0x00000116    fffffa80`06f094e0    fffff880`041a5740    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5cef8                    x64        C:\Users\K\Desktop\New folder (3)\032510-36348-01.dmp    4    15    7600    
032510-38267-01.dmp    3/25/2010 6:26:32 PM        0x00000116    fffffa80`070f74e0    fffff880`04119740    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5cef8                    x64        C:\Users\K\Desktop\New folder (3)\032510-38267-01.dmp    4    15    7600    
032610-35630-01.dmp    3/26/2010 7:46:12 PM        0x00000116    fffffa80`0408f010    fffff880`04161740    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5cef8                    x64        C:\Users\K\Desktop\New folder (3)\032610-35630-01.dmp    4    15    7600    
032610-35864-01.dmp    3/26/2010 7:30:08 PM        0x00000116    fffffa80`0729a4e0    fffff880`041b9740    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5cef8                    x64        C:\Users\K\Desktop\New folder (3)\032610-35864-01.dmp    4    15    7600    
032610-40934-01.dmp    3/26/2010 4:07:36 PM        0x00000116    fffffa80`0716a4e0    fffff880`03da1740    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5cef8                    x64        C:\Users\K\Desktop\New folder (3)\032610-40934-01.dmp    4    15    7600    
032710-35162-01.dmp    3/27/2010 12:01:36 PM        0x00000116    fffffa80`071c34e0    fffff880`041f7740    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5cef8                    x64        C:\Users\K\Desktop\New folder (3)\032710-35162-01.dmp    4    15    7600    
032710-37065-01.dmp    3/27/2010 3:48:46 PM        0x00000116    fffffa80`0412e4e0    fffff880`0ffa2220    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5cef8                    x64        C:\Users\K\Desktop\New folder (3)\032710-37065-01.dmp    4    15    7600    
032710-39187-01.dmp    3/27/2010 4:17:58 PM        0x00000116    fffffa80`03d094e0    fffff880`03d40740    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5cef8                    x64        C:\Users\K\Desktop\New folder (3)\032710-39187-01.dmp    4    15    7600    
032710-51651-01.dmp    3/27/2010 4:20:56 PM        0x00000116    fffffa80`03ca14e0    fffff880`041e0740    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5cef8                    x64        C:\Users\K\Desktop\New folder (3)\032710-51651-01.dmp    4    15    7600    
032810-36925-01.dmp    3/28/2010 8:57:52 PM        0x00000116    fffffa80`03b824e0    fffff880`04018740    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5cef8                    x64        C:\Users\K\Desktop\New folder (3)\032810-36925-01.dmp    4    15    7600    
032910-40591-01.dmp    3/29/2010 12:23:38 PM        0x00000116    fffffa80`072ca010    fffff880`04141740    00000000`00000000    00000000`00000002    dxgkrnl.sys    dxgkrnl.sys+5cef8                    x64        C:\Users\K\Desktop\New folder (3)\032910-40591-01.dmp    4    15    7600

marvs1911 · 29 Mar 2010

Thanks for the reply zigzag. I have already tried unstalling and restalling the video driver several times I have also tried installing an older driver just to see if that may fix my crash problem. Do you by chance think that this problem could be a result of a faulty video card? That was the direction that I was leaning before getting on this forum and asking for help. Also even though this is being caused by the video driver could something else be making the video driver crash? What do you think that my best course of action should be? Should I return the card or keep hunting for a fix for the problem for a bit? Thanks a lot for your time and the help that you have given me.

marvs1911 · 11 Apr 2010

OK I have tried everything to get my computer to stop getting BSOD. I reinstalled windows to see if that may fix the problem installed all the drivers except the tv tuner driver and got a BSOD right after the computer restarted from the sound card install this time the error was different. I got a BCCODE: e4 sorry I forgot to copy the error message in frustration. But I do have the minidump and I'll post it with this message. Please help me this is really anoying and thanks for your time.

YakSipper · 11 Apr 2010

Hey there. Update this driver:

Code:

 cmhdav   cmhdav.sys   Mon Oct 19 05:11:45 2009

for your C-Media Oxygen, Asus Xonar or similar.

It would also be good to update this:

Code:

ASACPI   ASACPI.sys   Sun Mar 27 22:30:36 2005

by visiting here:

http://usa.asus.com/product.aspx?P_I...ntent=download

and downloading the Aisuite V1.05.32 for Windows XP /XP 64bit and Windows Vista /Vista 64bit Win7 32bit/64bitand installing. It's in the utilities section of downloads.