Blue Screen from Flash Player


  1. Posts : 71
    Windows 7 Ultimate 64-bit
       #1

    Blue Screen from Flash Player


    Just got a blue screen while watching a video with flashplayer full-screened.
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    SuperEmotastix said:
    Just got a blue screen while watching a video with flashplayer full-screened.

    This was caused by portcls.sys which is I believe a sound driver. I would download and install a fresh copy. The one on your system is over a year old.

    Let us know if you need help

    Ken
      My Computer


  3. Posts : 71
    Windows 7 Ultimate 64-bit
    Thread Starter
       #3

    Thanks for the info. What sound drivers would this be? I am using my speakers through my Sound Blaster Extreme Gamer which is updated with the latest drivers. The onboard sound drivers, I downloaded them from gigabyte under audio drivers for my motherboard GA-MA790FX-UD5P (rev. 1.0) - GIGABYTE - Support&Download - Motherboard - Driver. Is that the right ones to download or should I get them off of the Realtek site? http://www.realtek.com.tw/downloads/...&GetDown=false Which exact ones should I download?
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    SuperEmotastix said:
    Thanks for the info. What sound drivers would this be? I am using my speakers through my Sound Blaster Extreme Gamer which is updated with the latest drivers. The onboard sound drivers, I downloaded them from gigabyte under audio drivers for my motherboard GA-MA790FX-UD5P (rev. 1.0) - GIGABYTE - Support&Download - Motherboard - Driver. Is that the right ones to download or should I get them off of the Realtek site? Which exact ones should I download?
    \


    The driver that caused the crash was
    ctaud2k.sys

    You should google that to find out who makes it and what it
    belongs to. If it is not the sound blaster driver you
    should remove it

    Let me know if you need help

    Ken
      My Computer


  5. Posts : 71
    Windows 7 Ultimate 64-bit
    Thread Starter
       #5

    Ok, thanks. Seems like ctaud2k.sys is Creative related. Just to be sure I'm going to remove both the sound card and onboard drivers, reboot into safe mode and run Driver Sweeper, then re-download and re-install the drivers. Hope it works
      My Computer


 

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